This Discount Tire is right down the street from me and it's very convenient, and they're very fast…read morewith balancing tires replacing tire tires as well as the tire prices themselves.

Although I lived closer to this location I haven't been here yet and often go to the one on Ashley…read morePhosphate. Christian helped me get scheduled to get one of my tires repaired/replaced. Upon arriving, he was also there to check me in. Very friendly and helpful guy. When we spoke days before, I was told that the specific tire I needed would arrive by today but came to find out that it wasn't. However after inspecting my tire, they were able to repair it with a plug since it was just a nail that was causing the slow leak so it did end up working out. But in the future I do hope that it's communicated to me if my tire doesn't show up on time so that any time wasted is avoided. Overall the appointment only took about 45 minutes and I received a text to notify when my car was ready. It didn't cost me anything because I had put warranty on the tire which was also a nice feature they offered. I still plan on coming back to this location next time.

the wait time wasn't bad as I had no appointment. Service technician was helpful and counter people…read morenice

2/26/26- I just reported a great visit on Monday but there's a little more to add…read more Sadly, it's not good. When I brought that car in a specifically said that I had brand new lug nuts on it and that I did want an impact wrench used on the car at all. Well, that didn't happen. I've now got some lug nuts that need replacement. When you look at the pics you'll see the damage. The fact that the paint at the top of the lug nuts has been scraped off also tells me that a shallow socket was used. A deep socket would never even come close to touching the top of the lug nut. Also, no attempt was made to keep the wheels clean. There are very big grease marks from someone's hands. That should have been wiped away. I'd use them again, but I'll also be sure to explain to them that this happened and that I wanted to be 100% sure it didn't happen again. And I'm dropping the stars from 5 to 3

Every single person here was so friendly and helpful. I had to get my car towed here in the middle…read moreof the night and came back in the morning, it didn't take long at all!! I was so surprised by the fast service, so much better than the previous ownership. Again everyone was super friendly, definitely recommend this place!!

DO NOT GO HERE. THEY'RE DISHONEST!…read more I will NEVER visit this shop again. I bought a tire here about a month ago. Today, I brought that tire back because it had a nail in it and needed to be repaired. The technician patched the nail hole, but while working on my tire, HE BLEW A HOLE IN A COMPLETELY DIFFERENT PART OF THE TIRE! Then they made ME PAY FOR ANOTHER TIRE because of damage that happened to my tire while it was in THEIR SHOP! DO NOT GO HERE. THEY LOST MY BUSINESS PERMANENTLY. UPDATE: It somehow got worse. After I had already PAID for the replacement tire and walked outside to get into my car, the manager came outside behind me calling my name. I ignored him because, at that point, I had already paid for the tire and was leaving. He followed me outside, walked up to me and said, "I saw your negative review." He then got in my face, became aggressive with me, and called me an "old bad man" because I was ignoring him. Yes, at that point I cursed him out. He then told me that if I hadn't had a "bad attitude," he MAY have helped me. Helped me HOW? I HAD ALREADY PAID FOR THE TIRE AND WAS GETTING INTO MY CAR! If he intended to resolve the situation, why did he wait until AFTER I had paid and was leaving, and AFTER he had seen my negative review, to approach me? I do not know this manager's name, but I will be contacting ownership about his behavior. A manager following an upset customer outside after the transaction is over, telling the customer he saw his negative review, getting in his face, insulting him, and then claiming he might have helped him if he had a better attitude is completely unacceptable. And here's the final part that really got me: I specifically asked them to check the pressure in ALL FOUR of my tires before I left. I drove away with my tire pressures at: 40 PSI -- 31 PSI -- 32 PSI -- 31 PSI The tire at 40 PSI was the NEW tire they had just installed. My vehicle's tires are not supposed to be inflated over 36 PSI. So after I specifically asked them to check all four tires, they let me leave with one tire at 40 PSI and the other three at 31-32 PSI. This entire experience--from damaging my tire, making me pay for the replacement, the manager confronting me outside after seeing my negative review, and then sending me away with uneven tire pressures--was completely unacceptable. I will NEVER spend another dollar at this business, and I will be contacting ownership.

I go to Gerald's cause they're the best. Customer service and prices, no brainer…read more I called trying to see if I can set an appt for my car for an inspection since it reached a certain mileage. They don't do that, said first come first serve. So I'm on vacation but have a list of things to do and other appts, I arrived at 7:40 AM on a Tuesday, was told there's 14 cars in front of me not including appts, it wouldn't get seen til late afternoon. Tried again the next day, arrived at 7AM, 4th in line. Told them I was going to get breakfast and be back in an hour. They incorrectly put me down as a drop off. I came back when I said I would, they changed me to a "waiter", my car didn't get touched until 11:30, I did not leave until 1:30pm. So many "waiters" who came way after me were done way before my car was even touched. I fell through and they did nothing to apologize or try to make it right. I was punished for trying to make efficient use of time and get breakfast.

Out of the three locations I have dealt with, this is the only negative experience I have had with…read moreGerald's. The first time they held on to my wheel all day and forgot to place an order for the tire and when I called them they remembered but said it was too late in the day so I had to go get it back from them and just went to the Rivers Ave. location and they helped me out right away. I just decided to give them another chance and have been placed on hold twice until the call was redirected and was hung up on without speaking to anyone. I have had nothing but great experiences with the other locations and maybe I'm just unlucky but the customer service at this location is pathetic, in my opinion.

I had Southern Tire of Summerville mount and balance a new set of wheels and tires on my truck in…read moreNovember. I normally install and torque my own wheels, but they insisted on installing them. A few months later, when I attempted a routine tire rotation, the lug nuts were so tight that neither my impact gun nor a breaker bar could remove them. It took a two-foot cheater pipe to break the first one loose, and the second lug nut snapped during removal. I contacted Southern Tire, and they asked me to bring the truck in. While attempting to remove the lug nuts, their technicians broke 10 more lug nuts. I later spoke with another manager and technician who inspected the truck and agreed it did not appear to be a corrosion, rust, or saltwater issue. We discussed scheduling repairs, but after I dropped the truck off, I was told they still could not remove all of the lug nuts and that the shop would not cover the damage, citing a posted policy regarding lug nut and wheel damage. At that point, I had no choice but to repair everything myself. Over the following weeks, I removed both front hubs, replaced damaged wheel studs, pressed in new studs, and corrected all of the mechanical damage. During those repairs, I also discovered two rear lug nuts that were only finger-tight. The truck is now mechanically repaired, but I am still left with damaged wheels, uneven tire wear from not being able to rotate the tires, the cost of replacement parts and specialty tools, and many hours of my own labor. Mistakes can happen in any shop. What disappointed me most was the lack of accountability and the refusal to stand behind the work. Based on my experience, I cannot recommend Southern Tire of Summerville.

I cannot recommend this shop enough! Dennis was so helpful with ordering me the tires I needed and…read moresetting up an appointment for me over the phone. This can also be done easily online with their ordering and appointment reservation. I have a really tight schedule and work nights and Dennis was able to get me in first thing on a Monday morning. I was in and out in 35 minutes with four new tires. This is the fastest I've ever had work done on my car. Even though the business name only says tires in it, they also do other mechanical work. Dennis was super responsive on the phone so give them a call for any of your car repair needs.

Went there for a simple plug for a nail in the tread of the tire. Assistant manager was trying his…read morebest. I felt bad for him. But the "workers" im the shop were doing anything but working. I walked the front of the shop and caught them sitting down playing on there phones 4 seperate times over the coarse of 2 hours!!!! None have them have moved spots once. One employee came to the front at one point and patted the assistant manager on the back and said "im not suposed to work today" laughed and left. He left another customers car on the lift uncompleted. Then the doordash orders started coming in for the "workers". It got to the point where the service manager had to take over and finish the simple plug in my tire. Assistant manager did his best besides doing the work himself. This store must be hemorrhaging money.

Very helpful and friendly. I got there 15 minutes before closing, I asked them if they can put air…read morepressure on my tires. The symbol in the screen was present because of the cold weather.

Spoke with Ali on phone, said "come on down". Took me right in. Fast, excellent service at a…read moreamazing price!! Highly recommend! I'll be going back for all my mount and balance. Thx Ali

Ali came to the rescue when I was stranded in Charleston with a bent rim, flat tire and taking care…read moreof my grandkids. He told me to come in right away. It couldn't be fixed but he found an alternate rim and I was back on the road and able to get home and not have to miss work. My grandkids were so impressed with how he helped me that my grandson said "We have to give Super Bowl tickets to Ali". They have not forgotten the experience and neither have I. Ali went above and beyond and I will forever be grateful and he made a wonderful impression on two young kids. Thank you, Ali. I truly appreciate how you helped me that day.

Quick turnaround & quoted work was to the penny. Also did a full check as I was going out of town…read more Will be back.

Oil and filter change. Good on timing completions. Staff was…read moreknowledgeable and safety oriented for drivers. Added brake shoe job after inspection.

Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Great prices and trustworthy staff. We can usually have work done the same day. Wish they were open…read moreon Saturdays

They are awesome! Honest and will make sure the job is done right! They've worked on both cars and…read morevery happy with the work.

I remember when the owner 1st opened his shop, I was deep in car repairs, catalytic converter,…read moremajor engin work, and then needing 4 tires, 7,000.00 and tires. So in I drove as I had just got my car back from the mechanic and he could tell I had a lot on my mind. I explained what just happened and he explained he had some used tires and didn't have to buy new if I didn't want to spend the money. I was shocked, someone not pushing a hard sale on tires that I could wait until I was ready to put down 3x the money of used.... well that put a smile on my face. I have gone back everything and i refer him to anyone looking for used or new tires. I did go back and buy new and he had the best prices. He gives you options, economic, mid, and high-end, he does not push you into a tire you can't afford and he takes the time to explain the difference so you can make an educated decision before having to pull out your wallet. This shop runs on a great business model - honesty!!