I've been to this car wash a number of times. I have the app and get coupons all the time, so I go…read moreoften. It's very easy to get in and out of the location and the staff is helpful when needed at the check in kiosk or afterward while you vacuum your car out. I like that they have carpet vacuums and regular vacuums. Every nook and cranny gets vacuumed in the vehicle which is great when you have a kid and dog in the car all the time. They offer microfiber rags and window cleaner, along with air fresheners. I wish they offered other cleaners as well in addition to the window cleaner. Unless I need the car detailed, I will continue to go to this location for routine cleanings.

I wanted to try a new car wash and the Expedition was DIRTY! We stopped by the new Fins Car Wash…read moreconveniently located near the intersection of Ashley Phosphate and Rivers. Before arriving I looked up the website and was happy to discover that signing up on their app awarded a free "Top Wash," which carries an $18 value. Signing up took less than two minutes and I received the free wash immediately. We drive right in with now wait. The process is contactless and at the gate you choose your wash and pay. I used the barcode scanner for the free wash and the gate opened. The tunnel is short but effective. The wash tunnel exits into the large vacuum area. Each spot offers two vacuums, one on each side of the vehicle. My wife and I made short work of vacuuming! An employee, Troy, approached my wife as she was struggling to vacuum the rubber mats. He advised us to use the free carpet and mat shampooer available. I'd never seen such a machine and assumed something like that would be extra. He helped me carry the mats to the machine and thoroughly explained how to operate. Mats went in filthy, came out clean and dry at the end. Definitely magic. They offer heavily discounted monthly plans that pay off in less than three washes each month. I definitely plan to subscribe since we've moved from our car wash in Summerville. Fins is top notch and with a free first wash, you have to stop by.

Dollar bill changer was out of quarters, credit card machine not functioning. Hard to do business…read morewhen nothing works.

Only 1 car wash open. Paid 8.00 and got 1 wash pass and rinse . Soap still on car. Attendant was…read morenot happy that I looked for him. Sitting in car watching from afar. Told me 2 people went through at 8.00 apiece. He walked up and gave me a hard time. Put it on for me to do it again. Same short wash. Before new owner I had good service no problems. I use to go through once a week. What I got was the cheapest wash for 8.00. That's just plain wrong. I'll be taking my business elsewhere.

I honestly love coming here because they are super friendly, my car is always super clean, and they…read moreare quick!!!! i have been going here for years.

Y'all suck. 22$ all I wanted was the exterior with my wheels, clean and some tire shine. Y'all…read moresorry a**** didn't even do that. I can promise you.I'll never come back to y'all's place again. I got a guy that'll wash my truck for 25$ and do 100% better. Shut that place down and I want my money back!!!

I've recently sold a couple of vehicles and took them to Autobell for a full detail, and they…read morealways do a decent job. The cars come out looking fantastic, and their attention to the bigger details like the exterior and overall cleanliness is spot on. That said, there are some small opportunities for improvement. Occasionally, I've had to ask them to revisit missed areas. They always handle it with a smile and an apology, which I really appreciate, but it would be nice not to have to check behind them. With a car wash on every corner now, this is the one closest to my house. There is another one being built across the street, which i think is a waste, but i guess if the demand is there, so be it. There isn't anything inherently great or unique about this carwash, still expensive and usually would rather do it myself in less time. Despite this, the staff is friendly, the service is solid, and I'll continue using them for now. Great spot for a car wash

One of the few car washes that let you do one car wash instead of a monthly plan. They do have the…read moremonthly unlimited plans as well. The people that work there are always so friendly! You can tell the company treats them right. The price for one car wash is average, I usually get the full service wash which includes exterior and interior clean. I think the cost is $27.99/wash.

I never thought I'd review a car wash but you Yelp peeps need to know about this place. The car…read morewash is good, it's the DIY stuff that's great. You drive into a parking spot and have access to two vacuums to do general cleaning and also get in the hard to reach places, loads of really useful microfiber towels, glass cleaner sprays, air gun to blow out stuff in air vents and such, machines that wash & dry floor mats (pretty good too!). The staff was kind, helpful and friendly (I had an issue getting my car onto the rails and they were patient, nice). I'll be back! Oh and the tire shine that never does a thing in most drive thru car washes actually made my tires shine. My little old car needed that pick me up.

I canceled the membership on the renewal date, and I did not use the service afterward, and…read moreWhitewater Express CA still charged me and refused both my direct request and the credit card dispute. That's not just bad customer service -- it's a breakdown of basic business ethics.

Came to Tommy's for the first time today, they had a special going where new customers get 1 month…read moreof the wash membership for free with a Works wash ($24). I think it was a great deal! The actual car wash itself was spectacular, the staff was incredibly friendly, and the vacuum area was clean and easily accessible. My favorite part was the mat wash machine - they only had one working at the time I went, but it was worth waiting for others to finish! Jyro was a great help, coming out to my car after my wash to help me get set up in the app for the free trial month. So glad I happened to stumble into this car wash today.

Great customer service, good deals, and the service was excellent! I would definitely come here…read moreagain.

Friendly staff and efficient setup. Pre-wash scrub station is a plus and the vacuum bays give you a…read moreton of space. If you wash your car at least once a week, the monthly membership is a great bang for your buck. All of this is of course, when they're open... Unfortunately, they've been 'Temporarily Closed' for the last couple of weeks. But as soon as they reopen, they'll be my go to spot again.

Charged After Canceling & Manager Was Rude -- Beware…read more I canceled my membership in person about three months ago, and I haven't used this car wash since August 27, 2025 because I got a new vehicle and didn't want it washed here. Today I checked my credit card and saw they've still been charging me every month. I called corporate at (706) 938-0991, and they told me to speak with the location. When I went in person, the manager was rude, refused to refund me, and told me to call corporate again. I even called corporate standing right in front of him, and both sides kept pushing the issue onto each other. No one took responsibility. After reading reviews, this seems to be a pattern: people being charged after canceling, being signed up without permission, and being denied refunds. I've filed a complaint with the CFPB. Check your bank statements.

I love coming to this car wash. It's very fast paced very convenient in and out. I would refer any…read moreone to come here, the employees at this location are very fast paste. I would recommend anybody to come back to this location.

I had a monthly membership to this place for years. There was a monthly billing mistake recently…read moreand despite many calls and messages (to an out of state number) , no one ever called me back. The billing error cost me $60. Another issue is the mat cleaner is often broken and that's was one of the main reasons I went there. This leads me to wonder if they are going out of business or they just don't care about their customers.