eryone was very nice. I will also preface this with one of the Detailers was the owner I will also say that this could be partly my fault because they have you inspect it afterwards but it was getting dark and I unfortunately did not want to keep them there longer than need be. I should have!! Now that I've had time to look at it and actually inspect it on my own time and in light, I am extremely dissatisfied! I went with this company because of the reviews and how all the reviews were 5 stars and comments were like they made it look brand new. However after having time to look it over, there are spots in the interior that look like they completely missed. I've had to go back through it and actually clean it myself! They didn't even open the hood and blow out the dust or pine straw. My seats actually look dirtier. My wheels are still covered in break dust. I am selling my car to Carvana and I had told them this. It looks like since I was selling it, they really didn't care! I feel like since it was at 3:30 in the afternoon, and their last appointment of the day, they were just trying to get in and out. They were here for 2 1/2 hours and while they were here, just in conversation, they mentioned it usually takes 3-4 hours and I'll be honest, the car had been sitting for the last 2 years and was super dirty. Now that I have actually had the time to look at it, there are all kinds of things that was not done. Once again everyone was very professional and very nice, but that's not what I was spending that much money on. I WOULD NEVER USE THEM AGAIN! Unless I'm looking for good conversation. The more I look at it the more disappointed I am and the angrier I get! THIS WAS NOT a $400 detail($350 + 50 tip)!
The last question of this review ask if I would like to discuss this any further with a team member, And unless I'm getting some kind of refund which I'm betting I won't, the last thing I want is to have to ruin another day of mine! My 12 year old neighbor could have done the same work if not better for a quarter of the price! I would never use them again! read more