Not even three weeks ago I went in knowing I needed two tires and some front work done. They said…read morethat's fine they just had to order the tires. Asked if they needed to look at my vehicle to see what else was needed because I know I was gonna need an alignment too. They said no to just come back the next day. Went in and was told I needed to come back the next day as they needed to order more parts but still put my tires on without an alignment. A little over $1600 and two whole days wasted. Yesterday I was driving home from work when one of my brand new $173 tire blew. I took it back to the shop being as it hadn't even been 30 days. I got told that bad things happen and that there was no warranty for the tires I got. If I wanted a new one I would have to buy yet another tire. Years of business down the drain but with the new management the whole company has gone under. Wouldn't even recommend this 'repair' shop to my worst enemy

Great prices and trustworthy staff. We can usually have work done the same day. Wish they were open…read moreon Saturdays

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

On a recommendation, I took my 2024 Subaru Ascent here to take a drywall screw out of a tire. You…read morelive in these new, booming neighborhoods, you can expect construction debris anywhere. So they are great to deal with, front-of-house and back-of-house (to use restaurant lingo). They greet everyone cheerfully, and they do fantastic work. Granted, my 'job' was among the easiest for a shop like this. But they took my spare off, locked it beneath the vehicle, and had the newly-repaired tire installed with the exact PSI. Rave reviews.

Out of the three locations I have dealt with, this is the only negative experience I have had with…read moreGerald's. The first time they held on to my wheel all day and forgot to place an order for the tire and when I called them they remembered but said it was too late in the day so I had to go get it back from them and just went to the Rivers Ave. location and they helped me out right away. I just decided to give them another chance and have been placed on hold twice until the call was redirected and was hung up on without speaking to anyone. I have had nothing but great experiences with the other locations and maybe I'm just unlucky but the customer service at this location is pathetic, in my opinion.

Amazing quick service. Everyone was nice and attentive to what was needed. I will definitely be…read moreback to this location. Glad to have found them in Charleston.

Fixes tires in a timely manner. Takes pride in their work. Owns up to mistakes, makes them right.read more

This Discount Tire is right down the street from me and it's very convenient, and they're very fast…read morewith balancing tires replacing tire tires as well as the tire prices themselves.

Although I lived closer to this location I haven't been here yet and often go to the one on Ashley…read morePhosphate. Christian helped me get scheduled to get one of my tires repaired/replaced. Upon arriving, he was also there to check me in. Very friendly and helpful guy. When we spoke days before, I was told that the specific tire I needed would arrive by today but came to find out that it wasn't. However after inspecting my tire, they were able to repair it with a plug since it was just a nail that was causing the slow leak so it did end up working out. But in the future I do hope that it's communicated to me if my tire doesn't show up on time so that any time wasted is avoided. Overall the appointment only took about 45 minutes and I received a text to notify when my car was ready. It didn't cost me anything because I had put warranty on the tire which was also a nice feature they offered. I still plan on coming back to this location next time.

Every single person here was so friendly and helpful. I had to get my car towed here in the middle…read moreof the night and came back in the morning, it didn't take long at all!! I was so surprised by the fast service, so much better than the previous ownership. Again everyone was super friendly, definitely recommend this place!!

DO NOT GO HERE. THEY'RE DISHONEST!…read more I will NEVER visit this shop again. I bought a tire here about a month ago. Today, I brought that tire back because it had a nail in it and needed to be repaired. The technician patched the nail hole, but while working on my tire, HE BLEW A HOLE IN A COMPLETELY DIFFERENT PART OF THE TIRE! Then they made ME PAY FOR ANOTHER TIRE because of damage that happened to my tire while it was in THEIR SHOP! DO NOT GO HERE. THEY LOST MY BUSINESS PERMANENTLY. UPDATE: It somehow got worse. After I had already PAID for the replacement tire and walked outside to get into my car, the manager came outside behind me calling my name. I ignored him because, at that point, I had already paid for the tire and was leaving. He followed me outside, walked up to me and said, "I saw your negative review." He then got in my face, became aggressive with me, and called me an "old bad man" because I was ignoring him. Yes, at that point I cursed him out. He then told me that if I hadn't had a "bad attitude," he MAY have helped me. Helped me HOW? I HAD ALREADY PAID FOR THE TIRE AND WAS GETTING INTO MY CAR! If he intended to resolve the situation, why did he wait until AFTER I had paid and was leaving, and AFTER he had seen my negative review, to approach me? I do not know this manager's name, but I will be contacting ownership about his behavior. A manager following an upset customer outside after the transaction is over, telling the customer he saw his negative review, getting in his face, insulting him, and then claiming he might have helped him if he had a better attitude is completely unacceptable. And here's the final part that really got me: I specifically asked them to check the pressure in ALL FOUR of my tires before I left. I drove away with my tire pressures at: 40 PSI -- 31 PSI -- 32 PSI -- 31 PSI The tire at 40 PSI was the NEW tire they had just installed. My vehicle's tires are not supposed to be inflated over 36 PSI. So after I specifically asked them to check all four tires, they let me leave with one tire at 40 PSI and the other three at 31-32 PSI. This entire experience--from damaging my tire, making me pay for the replacement, the manager confronting me outside after seeing my negative review, and then sending me away with uneven tire pressures--was completely unacceptable. I will NEVER spend another dollar at this business, and I will be contacting ownership.

the wait time wasn't bad as I had no appointment. Service technician was helpful and counter people…read morenice

2/26/26- I just reported a great visit on Monday but there's a little more to add…read more Sadly, it's not good. When I brought that car in a specifically said that I had brand new lug nuts on it and that I did want an impact wrench used on the car at all. Well, that didn't happen. I've now got some lug nuts that need replacement. When you look at the pics you'll see the damage. The fact that the paint at the top of the lug nuts has been scraped off also tells me that a shallow socket was used. A deep socket would never even come close to touching the top of the lug nut. Also, no attempt was made to keep the wheels clean. There are very big grease marks from someone's hands. That should have been wiped away. I'd use them again, but I'll also be sure to explain to them that this happened and that I wanted to be 100% sure it didn't happen again. And I'm dropping the stars from 5 to 3

I purchased 4 new tires for our Nissan Murano. It was the first time needing tires, so the vehicle…read morehad never had anyone else work on the tires before. 'Had issues with the TPS and brought it back a few days later. It was discovered that there was a screw in one of the new tires, and one of the sensors was bad. (Not surprising in our area . . .) They were extremely friendly, showed me the problem(s), then repaired the tire AND replaced the TPS and charged me nothing!!! 'Saying the TPS could have happened when the tires were mounted. ***They could have tried to take advantage of me, but instead, they were honest and very professional.

I stopped in 1st thing on a Sunday morning without an appointment. They were busy but were able to…read moretake care on my problem in a decent amount of time. The technicians were friendly and helpful. I had never used them before but I will keep them on my list now.

I had a tire that was leaking air they were very fast. They patched the tire gave me a good price…read more I highly recommend this place very friendly and professional service. I will be back.

BUYER BEWARE! Today I walked in and inquired about having a Tire Pressure Sensor replaced due to a…read morewarning light being visible on my dash. I paid approx $175 as shown in the photo to repair the defective part. I received my vehicle back, I paid for supposed repair and the warning light was off when I pulled out of the parking lot. Within 2 minutes the warning light came back on and so I returned to the shop to inquire why that would happen? They gave me the impression that they did not care to even see what was wrong even though I just left the shop 5 minutes prior. I feel they did nothing more than either a terrible repair job or nothing at all but take my money. PS, on my last visit they told me about how one of their customers Tires fell off as they pulled out of their driveway onto Hwy 52. ONE STAR IS FAR TOO GENEROUS.

They were lightning fast! They started working on my car as soon as we pulled in. They did a…read morequality job. 10/10 recommend!

Drove here from PA, picked up a nail somewhere late in the trip. Woke up to an almost flat tire…read more Stopped at another place slightly closer and their wait time was gonna be 2+ hours just to be seen. Cane Bay had us in and out in under an hour with the nail removed, plugged and patched. Great local shop with honest employees.