Tommy's Express® Car Wash

3.0 (9 reviews)

Auto Detailing, Car Wash

Open • 7:00 am - 8:00 pm

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Tommy's Express® Car Wash - Auto Detailing Near Me - Sinking Spring, Pennsylvania

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Make you fall in love with your car again!!

My old car looks brand new! Love free vacuum AND the $5 glass rags work great, no streaks

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Matt A.

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2 months ago

Great place to get car washed and cleaned. Helpful workers. Cleaning areas are most of the time cleaned and ready.

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Tommy's Express C.

Hello Matt A., it's wonderful to hear you enjoyed your visit and…

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David G.

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4 months ago

I had a very disappointing experience with Tommy's Express regarding my membership and billing. I was paying for a monthly unlimited membership, but I was also being charged per wash. Guest Services confirmed that my account showed both a pay-as-you-go plan and an unlimited membership. I was charged multiple times, including $40.27, $22.00, $22.00, and $66.00. The setup was eventually corrected in the app, but when I asked about a credit or reimbursement, Guest Services told me they could not provide one because the location is independently owned. I also spoke with the site manager and was told they could not credit or reimburse me in any way either. From my perspective, I paid for a monthly membership, was also charged per wash, and then was told nobody could offer a refund, credit, or any type of compensation. I understand confusion and billing issues can happen, but the lack of accountability or customer courtesy was very disappointing. I also had a separate issue where I drove to the Sinking Spring location before posted closing time, with no notice in the app that they had stopped washing. That was especially frustrating because this location accommodates my dually, and I went there specifically for that reason. Because of how this was handled, I canceled my membership. I hope Tommy's Express improves how they handle billing concerns and customer service issues going forward. read more

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Tommy's Express C.

Hello David, we understand how this situation could be frustrating…

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Allen F.

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6 months ago

Management can care less about getting back to the customer about a complaint. 24 hours is more than enough to get back. read more

Tommy's Express® Car Wash - As you can see the edge of the window shield is still dirty. - Auto Detailing Near Me - Sinking Spring, Pennsylvania

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Tommy's Express C.

Hello Allen, we are happy we were able to resolve this with you. We…

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David ..

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4 months ago

I wanted to give credit where it's due and share an update on my experience with Tommy's Express Car Wash. I recently had a concern regarding my membership and billing, and today I received a phone call from the general manager, Brian Hill. He was professional, understanding, and took the time to go over everything with me. After reviewing my account, he refunded the individual wash charges and added an extra month to my membership. I really appreciate him reaching out personally and taking the time to resolve the matter. Customer service matters, and Brian's follow-up made a big difference. Thank you to Brian, the Tommy's Express team, and the Sinking Spring car wash location for taking the time to address my concern and make things right. read more

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Tommy's Express C.

Hello David, it's wonderful to see your update! We're grateful for…

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Elizabeth W.

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1 year ago

My old car looks brand new! Love free vacuum AND the $5 glass rags work great, no streaks read more

Tommy's Express® Car Wash - Make you fall in love with your car again!! - Auto Detailing Near Me - Sinking Spring, Pennsylvania

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Tommy's Express C.

We appreciate the wonderful feedback, Elizabeth! You can always count…

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Susan M.

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2 years ago

Girl the took the money was kind and helpful I payed for the top wash. Went home saw my truck see pictures no wheel wash- water spots as shown. Sent a email and pictures to customer service with reply in pictures was not driving back on my gas and time. Just won't return or recommend them. We have lots of car washes in the area to choose. I did give them a shot very disappointing. read more

Tommy's Express® Car Wash - Wheel wells dirty - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - My receipt with time of day - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - There reply - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - My email to customer service - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - Dirt on tire rims also dirty - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - Grill dirty - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - Tire shine????mud on rubber - Auto Detailing Near Me - Sinking Spring, Pennsylvania

Tommy's Express® Car Wash - Water spots - Auto Detailing Near Me - Sinking Spring, Pennsylvania

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Tommy's Express C.

Hello Susan M., we’re always looking to improve, and your input is…

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Christine B.

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1 year ago

I got the Ultimate wash and therefore received a free month. I had my car wash and nothing cleaned the wheels. I would say the overall wash was barely acceptable. I used the vacuums and I have to say that my home vacuum has more power. It took so much work to vacuum that I would have been better off doing it at home. I will not be renewing the membership. read more

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Tommy's Express C.

Hi Christine B., we’re sorry your experience didn’t match your…

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Nick B.

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6

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2 years ago

Easiest car wash ever, love the vacuums and mat wash as well! Not to mention the first month free!

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Tommy's Express C.

Nick, thank you for visiting Tommy's Express! We're so glad you…

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Amber L.

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2 years ago

We took our brand new 2024 Hyndai Santa Fe here today. When we got home we saw a scratch along both passenger side doors. DO NOT RECOMMEND

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Tommy's Express C.

Hello Amber L., We would be happy to investigate this further. If you…

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More info about Tommy's Express® Car Wash

4624 Penn Ave
Sinking Spring, PA 19608
Directions
(484) 202-0962
Call Now
Visit Website
https://tommys-express.com

Payment methods

Does Tommy's Express® Car Wash take credit cards?

Yes, Tommy's Express® Car Wash takes credit cards.

Other Amenities

Does Tommy's Express® Car Wash have free WiFi?

Yes, Tommy's Express® Car Wash has free WiFi.

From the Business

Specialties

Tommy's Express in Sinking Spring, PA is a quick, modern car wash designed to give you the best wash in under 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

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