1. Tommy's Express® Car Wash

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Lancaster, PA

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Tommy's Express® Car Wash

2.8 (10 reviews)
Closed • 7:00 am - 8:00 pm

Services - Tommy's Express® Car Wash

Auto detailing work

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Car wash damaged the hood of my car & they refuse any accountability in any of it. They are trying to say it's from a brush used to clean snow/ice off of a car. I don't even use a brush to remove snow from my paint & a brush would leave small scratches, the marks on my hood are not small scratches. Not to mention, idk anyone who clears snow off of their car in the pattern of the marks on my hood. The bristles on snow removal brushes are much finer than the marks on my car, but that's not even applicable because I DON'T USE A BRUSH only my car, I use a squeegee specifically to avoid paint damage lol. There are gashes in my hood that were not there before I went through the car wash. & after all that my car wasn't even clean. They said I could run it through again but I wasn't willing to risk further damage to my car.

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1 month ago

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5 months ago

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2 months ago

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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11 months ago

very nice people working! when my car was having problems the man who helped me was very nice and comforting! (this happen Thursday night)

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2 years ago

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2 years ago

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Mister Car Wash - Car

Mister Car Wash

(146 reviews)

Car wash great, when it came to doing the inside, cleaning was done but the attendant that was…read morearranging the cars for the inside cleaning was rude and disrespectful. The manager of the cleaning Bay Area was very nice and was able to calm down this customer. The outside attendant should be fired.

I had a multi car (family plan) membership. I've been a member for many years. I did enjoy the…read moreresults of your car washes. Last year my credit card information was disconnected from the account. It wasn't a huge deal and I after a lengthy phone conversation I was finally able to resolve it. Earlier this year it happened again. After embarrasingly holding up traffic in the fast lane I was "told, "account not active", So I showed my CC and was told, no worry, you're all set". Until my next visit when I discovered that nothing was fixed. This time I escalated it to the local manager was very apologetic and added special comments attached to my the vehicles which covered washes for a period of time. At the end of that period, I was told it will automatically connect to my credit card. It did not, so again I went thru the same hassle in the fast lane while members lined up behind me. After yet another attempt the car I was in was back on the account and there was one transaction on my card. All good, you would think, To add the 2nd car I was told we needed bring that car, me and my credit card to update the status. After coordinating a special trip the attendant ask for the credit card / phone number on the account. For the 5th time in under 2 years I was told, sorry your account has been deactivated. This will be the final time I will hear this from your company. I will find an alternate I called to call to share this but was told "because of heavier than normal calls, my estimated wait time would be 18 minutes"......not happening!

Tommy's Express® Car Wash - auto_detailing - Updated October 2026

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