If you're ever looking for a tool, nut, bolt, screw, adhesives, sanding items.....anything - you…read morecan count on McFadden-Dale to have it. Often times I'll go to the general home improvement stores and only find the most popular items - which is understandable. Or, if they have some unique items, they'll only stock a couple pieces and not enough for what I'm needing. Often, I'm looking for unique sizes of different nuts and bolts. On top of it - I'm also looking for stainless steel and specific compositions with different heads. This store is so vast! There's so many aisles and if you haven't been here before, it can be overwhelming. However, everyone who works here is SO NICE. I cannot say enough about their knowledge and willingness to help - even walk you to find exactly what you're looking for. This place is really a one-stop shop for me on so many days!

I found myself in a pinch needing a couple of specialty screws (6-32 x 7/16") to finish an optic…read moreinstall--the ones that came with it were just a bit too short. The manufacturer wanted $7 for the pair plus $11 for shipping. Amazon had packs of 50 or 100 for $6-$13 with shipping included, but the earliest delivery was Monday. As a last-ditch effort, I checked the local big-box stores, but nothing looked promising. Then I remembered McFadden-Dale and decided to make the trip before they closed. They didn't have the exact 6-32 x 7/16", but they did have 6-32 x 1/2". The staff was incredibly helpful and took the time to check the thread pitch to make sure they'd work. Best of all, four screws cost me just $0.56 instead of nearly $20--and I didn't end up with another 40 or 90 extras I'd now have to find uses for. Their credit card system was down, so it was cash only. They also close at 2 PM on Saturdays and are closed on Sundays.

Highly recommended,…read more 1 stop shop, found all the materials and items needed. But what stood out to me was the customer service and assistance i received while shopping. From the moment i walked in, felt welcoming and the associates wanted to help me find the items i needed, and even recommended a tool to make the job ten times easier!

Gaspar is MVP We wish to recognize based on his phenomenal Customer Service which is consistently…read morethe same always. One of the Best Managers in The Hardware Service Industry. A happy Customer is a Return Customer! Keep Him Please (Smile)

I'm not usually an Ace shopper, but Walmart next door didn't have what I was looking for. popped in…read moreto Ace, and had an amazing guest experience. Jorge was knowledgeable, friendly, and I was impressed that he made me want other products, I wasn't even there to see. I was also unaware of the variety of products Ace carried. This exceptional experience alone, has made me a convert. I will make ACE my go to, for my home/outdoor needs.

Hey, I have to shout out a gentleman by the name of "John." After going to and calling around to…read moremany automotive stores. I ended up a Skye Ace Hardware and "John" helped me find the nut I needed by specifications and material! His knowledge saved me lots of money and more importantly...time! The whole store was clean and "John was personable, professional and extremely helpful! Thanks again! This is now my home base...customer for life!

I came into this store a few days ago because I was helping a friend move into a different bedroom…read moreof her house, which involved dismantling a bed/moving the parts downstairs. We had allen wrenches, but were missing the exact ones we needed for dismantling the bed. Fortunately, there was this Ace Hardware store just down the street, so I figured we could go in and see if there were any possible inexpensive solutions. An associate asked if I needed help (I unfortunately didn't catch the guy's name) and I mentioned the predicament, admittedly somewhat worried I'd have to buy a whole new allen wrench set just to get the one that I needed for the job. He took me to a place in the back of the store with old allen wrenches people had donated, often left over from similar bed/furniture dismantling/assembly jobs, and these were free. He gave me the option of taking a few and seeing if any of them worked. I did take about three of them, and fortunately, one of them got the job done! If I'm in the area and have any further hardware needs and the like, I'll definitely be coming around.

The employees are incredibly helpful! I called ahead to see if an item was in stock before making…read morethe trip, and Bernie was fantastic. He took the time to verify that the item was available and was friendly and professional throughout the call. When we arrived, they even matched the online price, which was a great bonus. Excellent customer service--I really appreciate the extra effort and would definitely shop here again!

This was my first time attending the National Hardware Show at the Las Vegas Convention Center…read more The show is divided into two major sections--lawn, home, and garden--and regular hardware items such as tool boxes, welding helmets, plumbing supplies and everything else you could ever lump into the "hardware" category. I spent more time in the home and garden section even though most of the items don't have a use in Las Vegas for many of us. Since we've traded grass for xeriscape, many of us have no need for lawn mowers, weed whackers, et. al. The lawn and garden section was in the North Hall of the convention center. I met some very nice and interesting people. It's a much more laid back show than the geeks of CES. I eventually made my way to the Central Hall for the regular hardware items. One of the standouts in this area was the large electrical displays. If I were giving Benjamin Braddock advice this year, I'd tell him, "LEDs". There were so many vendors with lights of various kinds that used LEDs to generate bright lights. After the Central Hall, I went outside to the outdoor, recreation, and tailgate area. They had a number of food vendors here tied in with some kind of cooking item. There were several vendors selling outdoor pizza bakers that rotated the pizzas as they cooked. They also had samples. I was surprised at how much food and food related vendors that were at the show. I expected a lot of wrenches, toilets, and other hardware items. Imagine my surprise when I'm given samples of beef jerky (teriyaki flavor) on entering the show to get my credentials. I'll attend next year. It's too good a show to miss and it's at a great time of the year!

I have to say that they ACE hardware on Cheyanne really stands by their company slogan. The husband…read moreand I came in looking for a light bulb for my MIL's fridge. And as soon we walked in, Robert greeted us. and not in the way you would feel badgered by an associate looking to make a commission,but in the way where you just feel at home. Lee showed Robert what we were looking for and he walked us to the aisle and was very knowledgeable with his product. We also chatted with him and found out he's from the Big Island. Always nice to meet islanders :) Joyce, the cashier who checked us out was sooo nice! It's been awhile since I've left a review, but we were really Impressed with the service that we wanted to recognize their staff! We definitely will be back. And mahalo plenty for the hospitality!

The asian lady needs to be put to pasture, rude. A real negative for Ace hardware. There is no…read moreway that store will last much long with such poor service.

March 31st my husband and I to travel to Las Vegas to make a repair on my mothers home. Went to Van…read moreMarks hardware and was Surprisingly greeted ( never happens in SD) by Melissa ,even with her mask on, you could tell she had a huge smile on her face. I Explained my plumbing situation and she walked me over to Bob and Alec in the plumbing department. Bob and Alec also greeted me with huge smiles and were very pleasant. They were more than willing to help me figure out what I needed. They were able to figure out from my explanation of the thingamajig that goes in the thingamajig under the sink.They knew Exactly what I needed. It was nice not to have to return to the store multiple times to get the right parts. Also , I was impressedwith how clean the store was and organized. Bob and Alec knew exactly where everything was. As I left Melissa checked in with me again to make sure I was able to find what I needed for the repair on my mothers home . The staff is definitely Five Star employees. I highly recommend the store !!

In a perfect world, we leave the big box stores behind and only shop at stores that care like Ace…read moreHardware. This particular location on Tropicana at Durango is so much larger than meets the eye. I loved the personal service here, the organized rows, and the well-curated selection of merchandise. I originally went there for Car Key Duplicates (which are the best deal here, skip the dealership!) and left with an armload of goodies you'd be hard-pressed to find elsewhere. Ginger Chews, Sarsaparilla, and beeswax and who knows what else? It all felt very Pacific Northwest or a caring hardware store I used to frequent in West Hollywood. I will be back on my next home project and for basic maintenance supplies, too. This Ace location is ACE and lovely. Pleasant shopping experiences make a difference. This store works to earn your business. :)