They no longer want to see my dog, after we just gave them $10,000 for my dog needing TOLO's on both back knee. One of their technicians was very rude and disrespectful to and I asked to speak to the Veterinarian and Kelly came out to tell that they no longer will see my dog! I was shocked that they allow their employees to talk to customers rudely and disrespectful and the customer and their pet gets kicked... it is not right! My dog needs special care with shots monthly because his allergy to pollen is so bad and we do not have Vet's near by that handles large dogs! I DO NOT RECOMMEND THIS FACILITY. THEY DO NOT CARE ABOUT TREATING THE ANIMALS, IT IS JUST A MONEY THING!! read more

The manager Kelly is the rudest, incomprehensible and inconsiderate person I've met. Their schedules are running from 3wks to a month. I've used PetDesk to make my appointments. If for vaccinations then for vaccination, if for small animal surgery-neuter for small animal. But when I went today and explained that I made the appointment for vaccinations and small animal (for neuter) I got a little frustrated when the manager said that it was only for vaccines and that I had to reschedule another appointment 3 weeks to a month from now. The appointment even said "Provider: We have you all scheduled. Thank you. Drop off is between 8:00 and 8:30 am. Please do not withhold food or water from your pet PRIOR TO SURGERY." I went to drop off my pet and that's when everything started. If the vet os the one who schedule surgeries, why is there an option for you to make an appointment for surgery? It makes it confusing and frustrating to have to wait that long for another appointment. Funny thing is that the "MANAGER KELLY" didn't work with the client and just was very rude overall with a frustrated client that, to her understanding, was already scheduled for surgery. I gave two stars because the rest of the staff, vets included, has been very helpful and good. But the manager that's in charge of appointments and everything else was not!! She didn't even try to understand why I was frustrated, treated me like I was a irrational and crazy because of something like this. Update: Keeps getting better. Send me a letter that completely missed the mark (one side of the story was heard-if the letter was really sent by the owner [manager takes care of that also]). 1. Was not impartial-""complete" review by our staff" (a. about the manager that makes their payroll.), 2. Comments were made that do not reflect what happened or what I feel about the situation, and 3. Very unprofessional. It looks like a copy/paste or a generic type letter with, maybe, a sentence or two added by who knows. Also, one thing that I didn't include was how racist the manager of this clinic was. I didn't included that in the original review because I don't want to play the race card but the letter was inappropriate. Specially when you make a decision based on one side of the story (probably influenced by her position) read more

Tomah Veterinary Clinic Sc - Look at providers note - Veterinarians Near Me - Tomah, Wisconsin

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Dr. Pam and team are top notch! Jake loves his annual visits! Thank you for taking such excellent care of my boy!

10/12/22 So, I contacted the Tomah Veterinary Clinic after my wife received a call stating I can no longer bring my dog to get his nails cut. During my call to them, the "technician supervisor" stated after a previous visit to get his nails trimmed, I called after the services and was swearing at the technician due to my dogs' nails were excessively bleeding. They stated I said, "that my truck looked like a f**cking murder scene". When asked if this conversation was recorded, the technician originally stated it was, then when asked to produce the conversation she stated the calls were not recorded. This would mean it was her word against mine. During that conversation I did state my truck looked like a murder scene due to the amount of blood in my backseat, but I did not swear at her. I expressed my concern of their unprofessionalism for not telling me they had cut his nails to short hitting his quick on multiple nails. It was stated a different technician would be cutting his nails after this incident. I have taken my dog to be treated and have picked up his medication since then without a single discussion regarding this incident. My wife called last week and scheduled the appointment for his nails to be done, again, without any discussion of the above mentioned. His appointment was supposed to be today, and as I stated above my wife received a phone call stating due to my demeanor after the last visit, they would no longer be cutting his nails "per the doctors." I called the clinic back and spoke with the technician supervisor who stated she was the one who took the above-mentioned call originally and was the one who cut his nails during that time. I expressed during the conversation I wanted to speak with the owners and was told "when they have time, they will get to me." at which point she abruptly ended the conversation. As any pet owner/lover you would agree, if a clinic caused injury to an animal, they should be notifying the owner of the situation not trying to hide it. Only to be realized upon arriving home and seeing blood all over the back seat of my vehicle. The clinic did not offer their apologies to me for injuring my dog but decided to wait until the day of his appointment to call and cancel. A professional company would have taken this up at the time of the original incident when they were confronted with the situation. WOULD NOT RECCOMEND!!!! read more

I have spent HUNDREDS of dollars there in the past... I called today to ask a medical question and was treated horribly because my dog was "past due" on their visit. I said i don't have the money, can i get suggestions on pain relief for my dog... sent me to triage and she too told me i was behind and they cant give advice due to legality. I said I'm not asking you to administer narcotics to my dog, tell me if there is anything I can give her, on my own.. Rude snotty girl again said id have to make an appointment. please don't go there, they have a pretty building and full staff paid for by the visits they make you pay for instead of actually caring about an animal- SNOTTY, indignant, rude read more

They only did one test on my kitten and said they'd get back in 2-5 days, well it's been 10 and my kitten is still losing hair, they didn't try for anything else and they make have made me very angry with the amount of money I've spent just for a simple test. When my baby is losing hair and no response from the clinic. The staff were nice when I was there but on the phone it was very rude. read more

DO NOT BRING YOUR PET HERE IF YOU CARE ABOUT THEM! i took my dog to this vet for over a decade, now she is a senior dog left in severe pain with cancer and they refuse to euthanize her unless i pay them to give her new rabies shot and new vaccine updates first- on the day of her euthanasia? my dog has proof of her vaccines and rabies shot from not even a year ago she doesn't need new ones but they insist it is state law- they are wrong this is not a wisconsin state law- they are being greedy and very cold and vile trying to take advantage of my pain and heartbreak during my dog's last days. they know my dog is suffering and say she has to be put down,they know she is almost 17 yrs old they just want the money for new vaccines and shots she doesn't need first before they will do it! they should not even have a state liscense especially when they lie about wisconsin state laws in order to grift and take advantage of people in their most vulnerable times- i have filed a complaint with the state on this place - everyone should until they can stop scamming people they should be shut down! read more

Just moved to Tomah and called this place and asked if they did flea treatments. Instead of a yes or no answer the woman on the phone was very unprofessional. Never had a issue with fleas before. She was implying that I did not take care of my pet. Such a rude person. I will not take my pet to this place. If she can't talk nice to people I sure would not want my pet in their care read more

I called this clinic to see if they do C-sections. Not only did they say they could not perform the C-section, but continued to tell me that I should not breed my dog!!! She was so rude. She actually told me over the phone in a 2 minute conversation, that she did all of the talking in, that I don't take care of my dog, nor do I have her see a vet regularly. How would she know!! She has no idea who I am or anything about me. Some of my family from Tomah used to go here and were not happy, I can see why. I called all of them. They assured me, after this they will never take a pet to this facility again. After off the phone with them, I spoke to another local clinic, and although they could not perform the C-section, they gave me a number locally who could. Apparently they do not really care about the health of animals, but to make sure they get their 2 cents in about something they know nothing about. read more