Update: They reached out, asked me for feedback and offered for me to come back. So I did. The experience was somehow worse! They got the order wrong, the fries were undercooked. One entire burger was missing. The root beer was still far and away the star of the show. Two strikes, I'm not sure I can stomach a third. read more

This place has came recommended by a friend, so I had to check it out . I love the 50s vibe . The menu was very familiar to another Rochester chain - Bill Gray's . I arrived just in time to get a root beer float for only $1.99 (available at 3-4pm daily ) I ordered a mushroom Swiss burger and an order of cheese fries . The burger was tasty but the fries were a bit of a let down for the price - not much melty cheese on them . Also , many of the tables were dirty - later an employee was cleaning them up so at least the dining room did not stay ignored . Overall , a nice spot for some casual food and drinks ! read more

Tom Wahl's Canandaigua - Burgers Near Me - Canandaigua, New York

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Very busy so the service is slow. If it's around dinner time, it's very, very slow. Food turns out ok if you haven't eaten your arm yet while you were waiting. read more

Convenient spot on route 332. Very large dining room. Looked very clean but the smell was a bit off. We had friendly kids wait on us. Food came quickly and was just as expected. read more

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Great staff, plenty of parking, plenty of seating inside. I don't know what makes Tom Wahls so different than your regular fast food chain restaurant, but their burgers and sandwiches are the best! Friendly and prompt service. Our last visit my son ordered a burger and I the grilled chicken sandwich. The fries and sandwich were delicious. I would definitely recommend a stop here! read more

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Best trash plate in Canandaigua can have a burger and a Texas hot covered in spicy meat sauce

The service was fairly quick and hot. I ordered a Swiss Mushroom burger with literally 3 baby mushrooms on it.

Tom Whals, what can I say about this Rochester area burger joint that I've frequented since I was a kid. Outstanding bacon cheeseburgers, fries, dill pickles, and much more.... Most of the Tom Whals in the area have an Abbotts custard. Which serves up good custard and milkshakes. Tom Whals has Pepsi products. Which is a big plus for me. Let's talk about the main show at Tom Whals. The bacon cheeseburger. It's a hand pressed burger that's seasoned just right. Throw on some white american cheese and crispy bacon, and you got yourself one tasty burger dripping with a little grease. So, you know it's good for burger standards. Their markee burger is the Whalburger. I've never tried it, but from what I hear, it's a good one. Overall, I've never been disappointed when coming to this classic burger joint. read more

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Great burgers, and if you get there between 3 and 4 you can get a root beer float for $2. Great, crunchy fries too! I highly recommend.

Good food, good location, good customer service, clean. This is a great stop if visiting the Canandaigua area. Tips for healthier options, you can have the haddock baked instead of fried, and there is grilled chicken and salad. The burgers are great especially with their hot sauce which is awesome! Fries are the chunkier ones, and they have pepsi products. Abbots ice cream is always a great dessert after your meal or on its own. Customer service prompt and friendly. Lots of booths and seating. Ketchup and mustard on tables, you have to ask for relish they keep it behind the counter. read more

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We absolutely love the burgers and onion rings here! Best burger in Upstate NY in our opinion. Love the soda shop theme and all the old historical pics from Canandaigua. Friendly service! We use their app for customer loyalty rewards and it's easy to earn a free burger! Love their ice cream bar in warmer months too. Highly recommend! read more

Came here on the suggestion Tried the mushroom swiss burger value meal with side of mushrooms The fries are seriously ore ida style crinkle cut I think but were a crispy golden yellow lacking and some flavor I felt (comes as large portion FYI with no seasoning like salt) the fried mushrooms were crispy and juicy (smaller portion) The mushroom Swiss burger was smashed style it seemed and was fairly juicy with decent flavor. Topped with steak sauce which I found interesting. The bun I felt was too much in proportion to the burger itself. But tasty don't get me wrong I mostly enjoyed the House root beer as it was nice and creamy flavored. The meal was a tad pricey I felt at over $16. Honesty I probably wouldn't make a special trip back but I tried it on a suggestion and hey you don't know if you don't try right? read more

I really love the Hollywood burger, and their homemade root beer in a frosted mug is unbelievable.

Wow... I've always kinda liked Tom Wahl's so I'm hoping today was just a bad day and not the downsizing that fast food restaurants engage in to keep prices down... The burger was so paper thin that I had to fold it over to even taste the meat. Toppings were sparse as well. All roll, no content. Please go back to the old ways... Even if it costs a little more. Update... No luck on the portion sizes. Almost $11 for a grilled chicken sandwich and a drink and the chicken didn't cover half of the roll. On top of that the chicken was on the chewy side. To find a bit of positive, the store is clean and the staff are friendly and efficient. I didn't order fries but I know they are delicious and the serving size is more than generous... So if you're looking for a skimpy sandwich but are willing to fill up on awesome fries this might be a winner! read more

Had to take an impromptu trip out to the region this weekend (day trip..). So like the other recent reviews of this part of the world, this was a "pandemic take-out" scenario. Tom Wahl's is a beloved Rochester area institution...much in the same vain as Bill Gray's. Wahl's secret specialties go beyond the Americana burgers and fries..they do the Rochester soul food (Garbage Plates, Zweigel weenies, and a very good haddock "lite coating" fish fry). Plus, they stuck an Abbott's Frozen Custard at this location in case your arteries needed an extra coating of cement. We went for the Wahlburger combo this time which is a burger (sort of smooshed with a piece of Canadian bacon-esque ham with lettuce, tomato, and a mayoish Wahlsauce). The fries like Bill Gray's were the crinkle cut variety and way too large a portion for one person (which the birds on Canadaigua Lake appreciated). Both quite good...they like to call their burger steakburgers in this part of the world to make it sound fancy (I generally find the Rochester area a bit uppity anyway...unjustified considering the city and locale..)...but it's your griddle fried burger. A slice of Swiss for good measure. A very good option if one is in a hurry in this part of the world..not cheap at 25 dollars for two meal deals but fine for circumstances. Next time I'll just get the burger.. Do not confuse this place for the Masshole version of Wahlburger...this is a Rochester area staple and has nothing to do with the other.... read more

I moved to the area almost 10 years ago, and for some reason, I never visited a Tom Wahl's. Huge mistake on my part! I used to go to the Burger Shack in Victor till they closed. Never knowing that right down the road from me was a haven for a true burger lover. I ordered the Wahlburger with bacon to start, I'll tell you right now I'm absolutely coming back for the Big Bopper, and the onion rings, cuz this time I had the fries. But what really impressed me were the employees. I asked for salt from a young man, he promptly said where it was, as he was walking towards it. That's not a common occurrence, especially when it comes to fast food. Every person working behind the counter genuinely wanted to make sure I enjoyed my visit, never knowing it was my first time. Congratulations to Steve Kasmar, the managers, listed on the front door. You have done an incredible job with your staff, I will be back. Make sure you check their website for coupons, I missed that on this first visit. read more

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Was driving through during lunch and stopped for a quick bite. Co worker got the junker plate and said it was good, I got a double burger. The service was fine, the wait for the food was not that long. My burger was good, probably one of the better burgers I've had in a while. was fresh and tasty. It is just what you expect read more

Tom Wahl's Canandaigua - The junker plate - Burgers Near Me - Canandaigua, New York

The food was ok, however they really needed to power wash their outdoor seating and clean up the grounds a bit.

Had to get the annual Junker Plate. Those chicken tenders were HUGE! My "lettuce" wrap Wahlburger gave me a good laugh. (I swear I've had a lettuce bun at a different location before.) read more

Tom Wahl's Canandaigua - Two Chicken Tenders (5 pc), French Fries, 55 Junker Plate, Wahlburger "lettuce wrap" = bunless with a side of lettuce - Burgers Near Me - Canandaigua, New York

This is a great Tom Wahls location. Staff was very friendly, and patient while me and my family (which was about 8 ppl) were taking our very confusing order. The restuarant was very clean and big as well. They did forget things in our order, but made everything right as soon as they realized. Great experience! read more

This place is offering in door dining, outdoor dining and to-go options. I ordered the cheeseburgers with a side of onion rings and a small fountain drink. My husband had the bacon cheeseburgers with their homemade root beer. We split the onion rings; which are always crispy and the burgers and juicy. Any time we are in Canandaigua we try to stop thee for the burgers, drinks and rings. read more

burgers are good! root beer is good- ice cream is greAt! setting adorable! perfect for a casual night with family! read more

Best burgers and meat sauce! Love it here and the new outdoor area is great. Service is quick and they are always friendly.

The tables were all dirty and we had to ask to get one cleaned. The cashier got our order wrong and totally assumed we had been there before and knew the menu. She got our orders wrong. The food was good greasy American food which is totally fine if you are into that! Check their website for coupons! We went there on a wednesday evening at dinner time. read more

Husband tried the fish fry here after having a bad experience in the Fairport location. Was disappointed yet again. Still fishy tasting, dried out and breading very scarce. We feel Tom Wahl's had better work on their quality as there are lots of places to go for a fish fry in Rochester. Sadly, we won't be trying it again here. read more

You can't beat the size and value of the fish fry. $11.99 minus coupon from penny saver for $2.00. Best value in town by far. Thanks. I Will return. Cooked to perfection. Not greasy but crispy. Wash down with yummy root beer. A feast read more

Tom Wahl's Canandaigua - Burgers Near Me - Canandaigua, New York

Ordered ahead. Got there on time. To go order not ready. Proceeded to watch multiple customers come in after me and receive their orders. Was informed there would be a wait (which defeated the purpose of ordering ahead). Finally the order was packaged up. Unfortunately trusted that everything was there. Brought order back to coworkers to find multiple missing items/items not prepared correctly. Very disappointing as we paid for things we did not receive. Fortunately we all shared so those who did not get their food were able to have a lunch. read more

I've been going to this Tom Wahl's for a number of years now, which has been completely fine, until recently. Not only is their website consistently down so that I'm unable to place an order before picking up food, but lately they've had new hires answer the phone that don't understand good customer service. If you're uncertain of what someone wants, ask for clarification! Don't assume what a customer wants. My husband wanted their grilled chicken sandwich as a combo meal - thats not a hard feat - and instead we got a grilled cheeseburger. When my husband and I went back, we brought the food (uneaten, untouched) and I asked for a refund. The manager on shift only refunded me the money for the wronged part of the order, not the full thing. Again, customer service totally lacking - no apologies or anything. Even though this location is right by my house, I won't go back there again. read more

I ride my motorcycle out there every year for their burger. They load it up with cheese, so if you don't want it sticking to the roof of your mouth be sure to ask. I don't particularly find their root beer to be anything spectacular, so I usually just opt for a Pepsi. The employees taking orders are typically summer job kids, so there is occasional confusion/miscommunication, but they are supposed to read back your order after to prevent mistakes. I've never had anything wrong with my order. They'll give you your drink cup and a buzzer, so you can find a seat and wait for it to be ready (there is no wait staff). Sometimes it's difficult to navigate with your tray when it's busy. read more

Four stars feels a little high, but I think Yelp, like higher ed these days, suffers from "grade inflation." This is a great burger, period. I have always believed that there is nothing better than a really good hamburger, and this place provides exactly that. They are fresh and cooked to order, with some nice crust and lacing on the outside. The default cheese here is Swiss, which is outstanding. Overall, it's a fantastic regional burger chain. In comparison to other things people would know, it's definitely far better than Steak-n-Shake, which I do love--as a proper Midwesterner. And it's better than the vastly overrated In-N-Out, which during my four years living in SoCal, I never understood the veneration of the place. The latest burger chain craze that everyone knows is Five Guys. Based on the burger alone, I'd put Tom Wahl's on par with Five Guys or a very close second, although Wahl's burgers were about two bucks cheaper across the board. (I did not have the fries, though, which were frozen, so Five Guys would win on that account.) Tom Wahl's serves up GREAT homemade root beer, too. Bottom line: if I had a Tom Wahl's near me in NC, I'd only ever go here for a burger fix. read more

I learned about Tom Wahl's in a Facebook group out of MD! After eating here 3 times while on vacation I'd say it was one of my favorite places! Many fries, onion rings, burgers and a garbage plate later we were happy campers! But the best part was the hand dipped soft serve ice cream! Chocolate and vanilla! Some of the best I've ever eaten! Great staff in all areas of the restaurant too! Can't wait to come back! read more

Our favorite TW's restaurant. Great food, good prices, and very spacious. 50's music matches the decor and that's a compliment. read more

Tom Wahl's Canandaigua - Burgers Near Me - Canandaigua, New York

This was our first time here and with the yelp reviews we thought we'd check it out. The place doesn't look like anything special from the outside. Going in it has a diner feel. You walk up to order, we ordered a burger with a side of chili cheese fries, a mushroom Swiss burger with onion rings and two kids meals (cheese burger and hot dog). Each item besides the kids meals were separate cost which I didn't really care for. They give you a buzzer so you know when to go pick it up. It didn't take to long to get our food. Their classic burger was a good size and tastes great their fries are thick crinkle style. I'd say one of our favorite things was their home brand root beer. Overall it was a good experience but not anything super special. We will go back at some point but not everyday. read more

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I went here on the recommendation of a local and got a simple cheeseburger--I would say for the quality of the burger it wasn't quite worth the price. It was fresh, It was more expensive than a typical fast food burger but had nothing that made it unique. I probably wouldn't return and the friends I was with felt the same way about the food, just average. read more

Wahls is always great . My opinion gives them 5 stars every time especially hearing the jukebox music playing the awesome oldies . My favorite locations are Canandaigua and Avon. The buy one get coupons for those amazing burgers are a great perk. Keep up that great hometown flavor with that delicious root beer read more

Great place to get a Bacon Double Cheese burger!! Staff was ok, food was excellent!! Very busy!!

My wife and I had a garbage plate with two cheeseburgers, fries, and Mac salads The burger was ok.but the Mac salad was dry and had no favor ok and all stay away from the junker plate read more

This place was ok. Maybe because I had literally one of the best lunches I've ever had at McCann's in Rochester. The burger was very greasy. Meat was ok, bun was soggy and didn't fit the burger. I didn't feel gross but didn't feel satisfied either. read more

I had a cheeseburger with relish and whatever else they put on original . It was good. Warning they are huge. I also got a shake that was decent. read more

Tom Wahl's is amazing. Their burgers need their own ZIP code, they're so huge. The kids' meals are so big, my young ones divide one meal and get enough to eat. And don't even THINK about missing the root beer. Oh, so good! I've never had ice cream there because I'm always so stuffed from the meal. read more