I stood at the service desk this morning for 5 minutes until the security guard came over and asked if I had been helped. She then had a cashier page someone to come to the desk...the young lady that came sat her purse and her drink down...looked at me and proceed to walk away from the desk and do other things. she ended up on the opposite side of the store and just left me standing at the service desk. I understand it she had a task to complete but she didn't even acknowledge that I was standing there...no "I'll be with you in a second" NOTHING! I finally just left frustrated and in disbelief. read more

This review is solely on purchasing gas. Over the past few months, this location has become my go to for gas. Their prices are competitive and I like the fact that all their pumps tend to be in working order. Occasionally, my receipt does not print at the pump but that I am able to get one inside without much of a wait. Inside, they have the typical gas station/convenience store items available. They do a bit better when it comes to items like sandwiches, pastries, etc. as I am sure they source most of it from the Tom Thumb grocery store directly across the street. Another nice thing is unlike many other places nearby, there are never any 'undesirables' hanging around the entrance (or the gas pumps) which is a big plus. Access to this station is fairly easy as it's rare for traffic to backup in the area. Lastly, while I have never used it, they do have an air compressor available to take care of any low-tire-pressure needs. read more

Kudos to whoever runs this place. After 5 or so years of existing this place is still pretty clean. Never any riff raff hanging around. There is a security guard in the store 90% of the time so I always feel safe. Inside the Tom Thumb express you can find all of your typical gas station favorites and treats that kick it up a notch. Pastries, sandwiches and things like that from the Tom Thumb across the street. I want to give major points for being one of the only places in downtown that always has clean soapy water to wash your windows when pumping gas. Thank you for that Tom Thumb E! read more

See all

Yes! This area of Dallas has seen extreme new growth and development in this area. What was only a few years ago,an economically obsolete region in the shadows east of downtown Dallas,is now heavily populated with high density apartments,high rises and townhomes. Tom Thumb pioneered the area with a new grocery store( kudos to them for placing an oasis in a food desert) down the street. This is their version of a convenience store and it is fairly typical. I did choose to buy one of their plain glazed donuts for the one bite Test. It wasn't worth a second bite. Very dry...Ironically a donut at a Tom Thumb by my house has the best glazed in my search so far? You would think theyd come from the same bakery. The reason I stopped here was for gas. Due to my point build up I was offered a 40 cents a gallon discount... This is the second time this location has saved me when I looked down and saw the low gas Idiot light shining next to E! Thanks for being there Tom Thumb Express and thanks Tom Thumb on doing your part to contribute to the community. read more

See all

they will try to randomly charge $200 if you fill up at the pump, dont waste your time here

Just a quick stop for some gas on a cold morning day. Grab a hot cup of Joe and off I go to work. Inside is always clean, staff very friendly and helpful. read more

Tom Thumb Express - Rainy morning. - Gas Stations Near Me - Dallas, Texas

Big Tom Thumb fan here. I am only in the area when going to the Dr's but it's was hella cool to see this station just appear one day. Nice and clean inside. Plenty of selections for whatever your in the mood for. Still haven't tried a shake yet like one of the smiling workers recommended. Tom Thumb Express, ! read more

See all

Bought something from behind the counter. Didn't realize until next day that they accidentally gave me wrong item. I thought would be a no brainer to simply exchange. They wouldn't do it. I asked for the correct item, but bc I didn't check their work (making sure they could listen and read), I lost $30. Nice people - we all make mistakes, but I cannot patronize a business that does not stand behind their mistakes. Thank goodness their is a family run convenience store across the street. read more

Closest gas station to downtown and the staff is always friendly. Aaaaand the new grocery store across the street makes it my new favorite place to shop for my groceries read more

Found it by accident and now I want one in my neighborhood. Clean, easy to navigate, not cluttered, and friendly cashier.

This is the best gas station I've been to in Dallas! Not an over exaggeration. They are so friendly, I am there a couple times a week and every time I get a wonderful greeting. It is ALWAYS spotless indoors and outdoor. They have a security guard on duty so it feels safer. I am a young women, and my biggest problem at any Dallas gas station is homeless men making inappropriate comments/gestures at me. I've never had to deal with any of that here. I recommend this gas station to everyone! read more

These people are the best! Great and kind service. My brother had left his phone in my car and I was 45 minutes from home on the way to Houston. Renee was kind enough to let me leave my phone st the front desk with my brothers name and number so that I wouldn't have to turn around and add an hour and a half to my trip. read more

I work next door to this store. I walk over there 2-3 times a day until the last 3 weeks. The Icee machine has been broken for the last 3 weeks. REALLY? So now I get in my car go around the corner to 7-11 their machine seems to always be working.....No one at this location has been able to say when or if the machine will ever work again... Also my boss goes over there every day about mid morning and for the last few weeks they have been out of muffins. Today they tell him they only receive 2 muffins of each kind is there anyway to get more muffins delivered to this location so they will last later than 7am.....They have also been out of the candy I like for several weeks. I purchased the last 2 they had several weeks ago and I guess they just haven't ordered anymore. read more