The owner is so nice and the on-site techs are so efficient and friendly, I wish I could give…read more5-stars. Unfortunately, the front office needs some training. A couple years ago during a heat wave my A/C quit blowing cool. They had someone out that afternoon to diagnose and charge it. A little pricey, but I needed it and they came through. This year I wanted a whole home humidifier installed. the owner came out and quoted me a good price. Great guy. I called the next week to schedule. They said they would call me back. I tried to schedule calling every week or so for 6 weeks before someone finally got back to me to schedule. For $50 more than the original quote. I didn't want to argue with the receptionist over what I was originally quoted and then have to wait another 6 weeks so I just went with it. The installers were great and the install process was painless. So. I will call them again first for my next repair/install, and hope I get the Amazing GPS, and not the Disappointing GPS.

they came to look at my heater that was messed up. I'm 10 mins he said you need a new chimne. I'll…read morego back and send you a quote for a new chimney and a bill for today 70$. I never got the bill even called multiple times to get schedule in. Never returned my calls. After months my heater went out and I had some one else replace it. Finally 11 months exact I recei the first piece of mail from them stating I owed 70$ plus late fees the equaled to 240$.. when they should have sent me the bill the following business day. They are unorganized and unprofessiona. They cursed at my fiancé and my 15y/o daughter about this and filed a small courts claim for 70$ that they mistakenly forgot to send out...I would not recommend this company to anyone.

We hired Eickmeyer to install central air, a whole house humidifier, and two bathroom exhaust fans…read more At first everything seemed OK. However, almost without exception, everything needed repairs and adjustments. The new thermostat refused to work, the a/c and humidifier blower was so loud we had trouble hearing the TV, water dripped from the bathroom exhaust fans (and still does), and the exterior grate for the exhaust fans rusted. After many, many service calls, most of the problems were fixed with the exception of the dripping exhaust fans and the rusty grate, which they refused to replace. We paid a high premium for Eickmeyer's services, mostly because of their reputation, but we were sorely disappointed.

Our furnace decided not to work on the coldest weekend. On a sunday, so we called the number posted…read moreand Bruce answered the phone right away. We told him what was going on and he came over within about 20 minutes. Of coarse it was a problem outside. Needless to say he fixed the problem. And I'm in a warm home with it being 7 degrees outside. Thank you very much.

Mark showed up on time this morning and got right to work. He fixed the problem with my furnace…read morewithin an hour. He was very professional and I was charged a fair and reasonable amount for the service that was provided. I have had Ideal Air to my home on 3 different occasion in the past five years and every technician that has come out has been professional and done a quick and efficient job on my furnace and air conditioning unit. They are reasonably prices and above all honest! This was not my past experience with some other Heating and Cooling companies in the De Pere-Green Bay area.

Excellent service! Showed up on time, repairman was very professional and explained our options for…read moreA/C repair vs replacement. Service call was reasonably priced. Highly recommend.

Gold star customer service! Tore out old bathtub and installed new shower along with sink, toilet…read moreand washer. Highly recommend, communication was excellent and service very quick.

My mother had her hot water heater fail and had no water to shower. I called Matt to ask about his…read moreschedule and he had the new hot water heater installed before 10 am the next day. Community driven company with a great staff. I also had some plumbing done at my rental properties and the jobs were done thorough and looked great. His staff was very friendly and took care of our concerns... Great company to deal with. Thank you Independent Plumbing!!!

We called about a leaking pipe under the house. While they were under the house, they discovered…read morethat it was our baseboard heating that was leaking. While he was under the house I told him that the clean out valve under the kitchen sink was also leaking. Turned on the water to show him and he agreed, it was leaking. We also discussed a leaking Moen kitchen faucet and he took a picture of it to get the replacement part. While they were here, we also discussed possibly replacing our water softener. 5 months later having heard nothing from them, I asked if he could recommend a faster plumber. He said they never came back because we didn't reply to the estimate he sent us for a water softener. We never received an estimate or a bill. The water softener was not our main priority when we called him. Our main priority was the leak under the house which was fixed our heating company. No, I'm no plumber but as a retired Navy veteran, I understand that fixing the leak is always the main priority when multiple tasks are needed. If a light fixture was not working in the room where the leak was located, the priority would not be getting an estimate on replacing the light fixture. The main priority should always be stopping the leak. I would think that might translate to the plumbing industry also. We had three leaks and they fixed none of them. We did not call them out here to mail us an estimate for a water softener. We called them out here because we had leaks. This isn't rocket science. To top it off he said he wouldn't come out here even after finding out that we didn't get his estimate because he didn't like my attitude. Well I'm sorry, but after waiting 5 months and hearing nothing back from them I think I'm allowed a little leeway in temperament. He had our landline number, cell phone number and address but we heard nothing from him. He said because he didn't hear back from us, that's why he didn't come back to fix the leaks. So I guess the bottom line is if he can't sell us a water softener, he's not going to fix our leaks. I guess all he saw was dollar signs when we asked him to send us an estimate for a water softener. Poor customer service and zero follow-up with the customer will lose you money every time. He said he didn't call us because he didn't want to bother us. Unfortunately the US postal service is not as reliable as it once was so he was never going to hear from us. I doubt we will ever see his estimate, late or otherwise. From my point of view, we called about leaks under the house and in the kitchen sink and got no help. He got upset when I called him out him about not getting in touch with us, and he was very rude about it. I'm not the bad guy here. I'm just the customer with leaking plumbing in the house 5 months after calling this guy. Buyer beware.

I have used Nerat's for several jobs from heating, air conditioning, and plumbing…read more They are precise and reasonably priced, their craftsmanship is extremely good and thorough, I will only use them because they get the job done right the first time! There are to many others out here that are half ass and will do a half ass job, not Nerat's! You can count on them.

Bill was awesome! He was very professional and did a great job with quality workmanship. He…read moreresponded to our calls quickly and scheduled us right away. He is a knowledgeable, fantastic plumber and all around person. Thank you Bill!!!

Just had a visit by Nick, taking advantage of the current special to have both the furnace and air…read moreconditioning looked over. Nick was very thorough and professional and not only did the inspections but showed me what he was seeing (everything checked out ok). I never felt like he was rushing it or just doing something for show. Overall we are very happy and will definitely look here for any future business.

BLACKJACK ELECTRIC was easy to work with. We received a quick response. Adam installed a new…read morecircuit breaker and wiring for our new air conditioner. He is reasonably priced and delivered great quality.