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Tom Harris Cellular

3.0 (2 reviews)

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4 months ago

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13 years ago

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TechRx Electronics - Logo

TechRx Electronics

(16 reviews)

$$$$

I went into store this morning wanting to figure out how to delete files as my memory is done and…read morewondered my options. The young man gave me some good tips and was very patient and took his time to explain. I decided to go with deleting files myself and buying an external hard drive. He told me what to look for and when I asked if Staples down the way sells them he said yes. I finished by buying a new dual port fast charger and a 6' high speed braided cable for my iphone. Great service, no charge. I have been to this store before for a new iPhone battery and computer service as has my husband.

ScamRX - Brought in an Ipad for bent pins to the USBC. Explained that to the fellow at the counter…read more My experience they will quote you, charge you, call you to tell you the quote is 3x more. Then tell you that they had to diagnose (to find the same issue you told them was the issue). They will then ask to be paid for their time without asking or advising that they are going to do this. In my case they then said the new Ipad is garbage if not fixed but they would offer to buy it off me. I told them not interested in selling it, just want it fixed but not paying 3x the quote so no thanks. -They they say you need to pay for their time. How long does it take to tell that the issue is not a plug stuck in the charger port (as some how misunderstood by their intake staff. .(if its more than 3 seconds then your in the wrong business. Can you Imagine going to a Tire repair shop to get a quote on a new tire , receive a quote, and then having them say, the tire replacement is now 3x and because we had make sure you need a new tire pay us $50... that is what these guys do. Only after calling them out on their B.S - The manager says he is going to review the store footage, basically suggesting i'm lying. Not how to do business! Try calling first if your having to start "initial investigation" because your employee miss understood what the obvious issue was!

Angel Cellular - Simplified directions (with Seattle to the South and downtown Vancouver to the North)

Angel Cellular

(17 reviews)

$

Golden Village

CAUTION: Irresponsible repair shop with highly aggressive employee. Paid money to get screen…read morerepaired, received faulty screen + damaged battery instead. I don't write negative reviews often, but this has been one of the worst consumer experiences I've had ever. Event: I brought a 6 month old phone with a cracked screen for them to repair; they promised multiple times that it was an original screen. In my rush to get it fixed, I did not verify. What I received afterwards was a screen with strong yellow tinge and streaks, with major heating issues and a battery that no longer worked - it discharges very fast and cannot last more than half an hour. The fingerprint unlock function also disappeared - not disabled, but disappeared. I went back to them, of course. I even went to BestBuy to compare it with the new phones on display to make sure I wasn't crazy. While I was liaising with Angel this whole time, who is always friendly, I was received by a man who they called the technician. He was rude, aggressive, and utterly dismissive; when I told him about the issue, he interrupted and told me that I had to get it verified that there was an issue. Then he asked me to take it up with the manufacturer, and say that they will refund only if the manufacturer refunds them (???). He refused to contact them for me, and told me that I can go to court if I wanted to. He completed denied responsibility. I was infinitely perplexed by this interaction, especially by the way the employee was trying to intimidate me. The story progresses over the next few days when the manufacturer denied that anything was wrong and a Google-authorized repair shop confirmed my findings. They offered to refund $60 of the $330 I paid for a service that was not rendered and a broken phone. When asked further about the authenticity of the screen, Angel denied that she ever said the screen was an original, even though I had screen shots of her words (she said it multiple times). Angel asked me to not contact her anymore and said they are only willing to settle this in court. It was an ugly incident. I have since paid another $500+ to have the screen replaced by an official repair shop AND the damaged battery, so I can actually just have a functioning phone. I have not received a refund to date. It was truly my mistake to have trusted them. They didn't even charge that much cheaper than the Google-authorized store - BEWARE!

Great service and fair prices. The selection was pretty good also and I didn't have to wait long…read morefor her to fix my phone

Tom Harris Cellular - mobilephones - Updated May 2026

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