have six insurance policies with this business and everyone has always been super helpful. Today I…read morewas blown away by a customer service experience with Sierra (didn't catch her last name). She was absolutely phenomenal! I believe she is only 7 months into her position and she is obviously incredibly intelligent, super professional, courteous and knowledgeable even though she hasn't been doing this for years. I run a sales organizations and businesses have sales incorporated. Sierra is a fantastic representative of Max Panas State Farm Insurance in Gilbert. They are fair/ethical, very knowledgable and based on my experience with Sierra, excellent at customer service.

Max and his team are A+ i truly recommend them . They helped me out alot . They keep in contact…read morewith you all the time making sure everything is smoothed process.

Just a note and a big thank you to the Pro Alicia Martin at Jenn Attar State Farm Agent in Meza…read moreArizona. I have been with a competitor no name (AAA) for many years. Recently after the insurance agency (AAA) lost alot of money in the fires in California the no name company (AAA) decided to steal from their long time customers with outrageous rate increases (NO GOOD DIRTY RATS) to ease their loses on our backs . A neighbor suggested I contact Jenn Attar State Farm. I called left a message are sure as the sun will rise Ms. Alicia called back. Ms. Alicia took my information and put together a quote which was very affordable to a retiree. I thank Ms. Alicia and the rest of the folks at Jenn Attar State Farm for their professionalism and honesty when dealing with their customers (repeat and new). Thank You so much Ms. Alicia. The no name company (AAA) has lost their flippin mind and a long time loyal customers anyone I speak to about auto, home, recreational vehicle insurance will know not to go to the crooks (AAA).

Just another update. After so many years of wonderful service, I can't say enough nice things about…read moreJenn Attar and her crew. They are all so nice, so caring.. they even go out of their way to call me on my birthday each year. Just a top notch team with stellar personal service.

I have used Brandon and Farmers for my personal insurance for home and auto. He explained the…read morecoverage in easy to understand terms, why I needed what he was recommending and what the benefits are to me. He saved me money and gave me better coverage than I had before. Since then, I have recommended him to many clients who are very satisfied with the coverage and service he has offered!

I would highly recommend Brandon Cox for your insurance needs. He is professional and great to…read morework with over the years. I have made several calls to the office and the staff has been professional and courteous! The biggest thing for me is they treat you like VIP. From little things to policy updates, they follow up and make sure your insurance needs are met!

I have been here with Roger for over 10 years. Excellent customer service always. When I have a…read morequestion they are always there for me.When I had an accident they took care of me.

I love this place! This is a good group of folks. They always seem to take care of our needs and…read morefind ways to help us out. We never have to worry about anything with our friends at State Farm / Roger Downey and company. Laticia is always working with us to make sure our account is current and updated to match our needs for our family! We so appreciate this wonderful and great customer service! You guys/gals ROCK!!!! We would be lost without you! So if you need a good insurance place please go and visit them! You will be happy to have them in your corner!

Absolutely the worst insurance agency I have worked with in my 35 years in the real estate…read moredevelopment industry. Madison notified me, on the day my old policy expired, that she was unable to get new coverage, except from Capital Premium Funding, at four times the cost. I looked around and found coverage for the same as the previous policy. I tried to cancel the Capital Premium Funding policy but was informed there was a 25% cancellation fee. Absolute incompetence.

Here is my story with Armor Insurance Professionals, and as I begin to write this I question if…read morepeople think that by putting "professional" in the name of the company, it makes them so? You can decide for yourself after reading my review. A couple years ago I was looking for a new Insurance Agent, it had to do with my son moving to another age bracket and my previous company's rule about how to manage that. At any rate I Was referred to this company and in particular Micah Brooks. Well everything went fine in the intake process, although it did stick out that he told me right then "I will never be contacting him for anything" claims went through another process and he was out of that..In the beginning it was a good deal, I saved some money and things were good. Last December however, my needs changed and I needed to change my coverage, for both me and my son, and rentals and dwellings. Guess what, Micah was not so eager to respond to e-mail...days would go by and nothing...I should have known then but, I had trusted him in the past and it appeared he did well by me. This time however when he finally got around to getting some answers, things were much more expensive he dragged his feet at every juncture. The day I needed to get my documents I had made an appointment, oops he forgot, had to go to another meeting which I suspected was an office lunch but I don't know. He mentioned that he would have everything waiting and ready all I would need to do is sign and pay. Guess what, nothing was ready, I sat in the office for well over an hour and 1/2 while the ONLY guy in the office answered telephones, greeted walk ins and tried to get me settled with my documents..Still I was thinking that happens. Then my mortgage company starts sending me notification of cancellation of insurance. Well, the change was in December, I notified them each time I received a notice January, February, March. Finally it was taken care of. Why am I writing this now? In mid April, i lost my debit card. For the last 2 months I have been doing a lot of traveling and work has been busy. On June 8th I got a notice an e-mail from Pricilla at 2 pm stating they had gotten a cancellation notice and please let them know if that was a mistake. I explained about the debit card. At 4:37pm i received another e-mail that they had cancelled and I needed to take care of it today. Well I saw the e-mail at 7:30. I sent 2 e-mails to the office that night to which neither has been responded to as of yet. So- back to my first question, does including the word professional in your name make it so? Well I have a new agent and guess what? They have e-sign, no need to go into the office and wait for hours...you know what else I am saving about 300 dollars a month so I guess I could thank them for not wanting my business, but I don't think anyone else needs to learn that the same way I did.

Gregg Orlowski was referred to me by a friend after ASI/ Mercury insurance company (that I had for…read moreover 15 years) upped my rates. Not only did they up my rates I did not even have the proper coverage. They were going to charge me almost $200 more dollars to get full coverage with glass coverage. I have been driving around with a crack in my windshield for almost a year due to my car insurance not covering it. We all know that if you live in Az, you need to have glass coverage. I called and spoke with Gregg. In less than 2 hours he had a quote for me that not only lowered my car insurance, he also added my home insurance to the coverage policy, saving me even more money! It was so nice to have somebody local that if I needed to, I could walk into his office and speak with a "real" person face to face. I didn't get the run around of being passed from employee to employee. In less than 24 hours of my phone call, I am fully covered with Auto Glass coverage and Homeowners Insurance. While saving a few hundred dollars. To be honest, I don't know how he got it so low. I will be recommended all my friends to Arizona Preferred Insurance Agency. Thank You Gregg it was nice to not be taken advantage of for once!

I was a long time customer of Greg's, and moved to another carrier for reasons other than service…read more We are now back with Greg, and I have to say that it feels like "coming home". He's a gem!

After being a customer for years, Rick suddenly doubled my rates overnight. Literally doubled. I…read morehad zero claims last year, absolutely no good reason for the rate increase. American Family lost a customer for life.

America Family is a great insurance provider I recommend America Family to EVERYONE…read more They beat my current Insurance price n I HAVE MORE COVERAGE Thanks Lori for all your help!! Toni Burandt

Chad has been amazing! For the last 10+ years, he's provided great service, great advice, is…read morealways fair and really listens. I've had a few issues over the years and he really listened and advocated for me in ways I didn't even expect. He's not out for a quick buck. He seems to consider his clients as family and provides sound practical advice. He and his staff truly care.

I have worked closely with Jake Fischer for many years. Hes highly educated in assisting with your…read moreinsurance needs and is quick to answer any questions i had. Ive always left satisfied after meeting with Jake