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    Services - Tom Anderson

    Car and truck insurance

    Life insurance

    Homeowner or property

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    Vehicle

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    9 years ago

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    A-MAX Auto Insurance

    A-MAX Auto Insurance

    (33 reviews)

    East Dallas

    This company is by far the WORST car insurance company that I have ever had. As someone who needed…read moreinsurance at the time badly because I was new to the state of Texas, I DO NOT recommend. Shop elsewhere if you can. Way too many limitations and restrictions for a not so big insurance company. I didn't care for the price or that you have to renew every 6 months but I was willing to deal with it if it worked out.. HORRIBLE customer service also. One woman hung up in my face when she told me she was transferring my call.

    I was involved in a wreck on 1/27 and attempted to make a claim through Texas Rangers / Amex Auto…read moreInsurance. After days of getting nowhere by phone and email, I went into the office in person on 1/29 hoping for actual help. Instead, I was told there was nothing they could do. They said they couldn't assist with filing the claim, couldn't contact the third party company, and that they would "get in trouble" if they tried to help me beyond handing me a phone number and an email address both of which I had already called and emailed multiple times. Their only advice was to "keep calling" and "wait a couple of days," which is completely unacceptable when you're without a vehicle and need repairs handled promptly. No urgency, no advocacy, no customer service just excuses. This was an incredibly frustrating experience during an already stressful situation. I expected guidance and support, not to be brushed off and told to fend for myself. I do not recommend this insurance or office to anyone who expects real help when it actually matters.

    Tom Anderson - homeinsurance - Updated July 2026

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