As a first time home buyer, this has been the worst experience and makes me wish I would've went to…read moreRyan Homes or just stayed in my apartment. I don't have a problem with delays, I don't have a problem with dates being pushed back, what I do have a problem with the the lack of communication especially when I'm spending excess money on lodging and accommodations. I shouldn't have to reach out to the sales representative (Shannon who was phenomenal and always answers the phone) just to get in contact with my loan officer. I shouldn't go days without any updates and have to continually reach out to see where things are in the process. I'm happy with how my home came out and the initial process but from what I've experienced, Lennar = 5 star homes, 1 star customer service. I'm only giving a 1 star because Shannon my sales representative was incredible.

Mike Rollins - New Construction Home Manager, is a scam artist…read more Here is a brief summary of a new home that I purchased over a year ago in the Perry Hall area. - In approximately June 2021, I escalated the issues of lack of cooling/airflow in our upstairs area. Despite continuous back and forth with Lennar, it was not acknowledged that there was an issue until Lennar provided a 3rd party inspector of the system in September/October 2021. Lennar only agreed to provide a 3rd party inspector after I did so out of pocket with another contractor. Lennar finally acknowledged these issues in November 2021, nearly 6 months after I had escalated this issue originally. - In February 2022, Lennar provided a work-order of items to complete that may or may not resolve the issue. These were the initial recommendations provided by the independent contractor recommended by Lennar, as a first step to attempt to solve these issues. The contract stated that these were to be resolved in 60 days from signature, which did not occur. - These solutions were not implemented until July 2022, nearly 5 months after the work-order was issued. It is clear that these solutions have not fixed the issues that were escalated over a year ago. Lennar has moved at a pace of negligence to resolve these issues for my new home. My wife has sent multiple emails throughout the past 12 months as she battled tremendous pain during her pregnancy that Lennar refused to acknowledge. The emotional and mental damage that has been caused to my family is inexcusable and irreversible. We have not endured two consecutive summers of a malfunctioning HVAC system due to Lennar's lack of urgency. Not only did Lennar move at a negligent pace to attempt to resolve the first set of potential solutions, now they are attempting to close this work-order that has not been satisfactorily completed as the issues still remain.

Leo and his crew are honest and hard working men. They just did a complete deck restoration. 10x16…read moredeck with new stain. Only took them 2 full days. 2 of his men did the job and they were just great. Cleaned up the yard and I didnt find 1 nail or screw in the yard. My wife and I will use them again on another project. Also they have one of the best prices in town on every job! I am very hard to please and they blew me away with there work! 5 Star rating!

From the owner: 360 Home builders specialize in whole home remodeling. For more of 8 Years serving DMV area…read more roofing, windows, Additions,Decks and more we can handle whatever the job entails. We bring quality and the proper skill sets to do the job right the first time, on time. We make the customer our top priority. We are Licensed #152069 and Insured Company

Do not do business with Blue Water Properties of Maryland. I purchased a home from them in 2023,…read morewhich they provided a 1-2-10 builder's warranty. The DO NOT fulfill their warranty. I have already shelled out over $2500 in repairs myself, most of which they have not reimbursed me. They don't respond to emails, phone calls, even texts for months. I have already filed complaints with the BBB and the Maryland AG Consumer Protection office. Save yourself the headache.

From the owner: We buy houses in Maryland in any condition! Our process is fair and straightforward, helping you…read morekeep more money in your pocket vs. a traditional sale. Before hiring a real estate agent in Baltimore, Maryland, find out what we can offer you and let us help you sell your house fast. There is never any obligation!

My first piece of advice....DON'T DO IT. Communication is VERY poor and details are missed. And…read morewhen you are selling a property, details ARE important. I asked for their fax number to send some documents. I was advised they don't have a fax number! What business in 2019 doesn't have a fax???? Charm City Builders, thats who! I wish I could give them half a star....or no star at all.

From the owner: We are more than a home renovator. We are redefining the way people live in Baltimore by creating a…read moreproduct that fosters positive home life and strengthens communities. Headquartered in Baltimore City, the Charm City Builders team has its finger on the pulse of what's coming up next. We are known for acquiring and building homes in popular neighborhoods like Canton, Federal Hill and Fells Point, and have recently expanded our work to fresh new areas like historic Dundalk, and upper Fells Point.

The Judy Center is an Amazing Organization, through Lincoln Elementary School in Frederick…read moreMaryland. The Judy Center is a program developed to prepare toddlers and pre-kindergarten for early education. They also are connected to many resources that provide support for the wellbeing of all children. I am a recipient of their dynamic support for my grandchildren. My 4 year old granddaughter loves Mrs. Erica an Outreach Coordinator and Mrs Holly the Program Administrator. They are doing an awesome job through song, Arts and Crafts. We are also a recipient of their amazing resources. They referred me to Sleep In Heavenly Peace for beds for my twin grandsons. This organization are Amazing!!! They acted promptly came to my home built from scratch to twin beds! They also prob died the mattresses and dressed the beds in sheets , comforters, throws and placed candy canes on the pillows!!!! Made me do the ugly cry!!! They were a God send Thank you Jesus for these wonderful.

So after looking at the impressive web-site I decided to give them a call. Ater a short discussion…read morewas told that they don't do any crown molding /base board or doors, and only do paint and walls. shame , not really a "Total remodeling company" this is from their website: The Rule4 Lite Carpentry Team can handle the following services and upgrades to your home: *Crown Molding Installation *Wood Rot Repair & Replacement *Window & Door Replacement *Remodeling Projects (Bookcases, Cabinets, Walls, etc) *Tile & Flooring Work The same Rule4 work ethic can be applied to all these projects - It's not Done 'til it's Done - guaranteed. -- well you have to take a job first and then be done with it! sorry, either poor advertising or poor receptionist!!

We found Rule 4 in the Super Pages and walked into the location "cold" - no appointment and had no…read moreidea what we were walking into - we just intended to collect information. We were immediately ushered into a conference room where gentlemen from the building arm and the architectural arm sat down with us to find out what we needed. After a thorough discussion, they told us Don Moran was the "small jobs" (our jobs didn't seem small to us, but in the larger scheme of things, we understood why it did to them) supervisor and would be in touch. We were impressed with their time but didn't really believe we'd hear anything. Within a couple of hours, Don called, and our lives changed irrevocably and for the better. He arrived when he said he would, listened carefully and looked at our major renovations through the eyes of an expert and found things we hadn't noticed. He measured, estimated and within a week, we had accepted the estimates and had a contract and a schedule that met OUR needs and OUR timeframe. Once the work began, it was done with what we've come to know as Rule 4's typical behavior - on-time, on budget and on schedule with excellent results. Phase I took 6 days and Phase II took 4 days. We got 2 weeks in between to unpack the downstairs and pack up the upstairs - our request. In ten working days, we had our roof and siding repaired, deck and deck furniture stained, the outside power-washed, every wall painted, every ceiling re-blown, every floor recovered, new kitchen countertops installed including a new sink and disposal, new plumbing for all three toilets, two tub/showers re-grouted and re-sealed, all windows cleaned of dirt and mold, windows re-caulked and painted on the outside and inside, all outdoor trim and the front door painted, the porch pole replaced, new coach lights by door and garage, and innumerable small repairs made (leaky faucets leak no more, a light over the soaking tub that has been off for years is back on, a new sill for a window that leaked and leaks no more, new door stops, new front door hardware and the door fits again, a new lighted doorbell, etc.). We told Don our budget and he made everything fit. He provided sound advice on our selections for paint and flooring, always making sure we were happy with the choices. His integrity, honesty, sense of humor and knowledge of all aspects of the work were invaluable. We knew nothing and had to place total trust in him. We were not disappointed. The workers were friendly, considerate, helped with jobs beyond their scope (helped us move some furniture upstairs to downstairs that we couldn't move ourselves) and were absolutely skilled and trustworthy. And in every place I look, I see extras that Don noticed and provided - the sink 2 inches deeper than the one it replaced, the doorstops purchased to match the new front door hardware - on and on. His eye for detail and his commitment to our satisfaction exceeded all expectations. I have an insufficient vocabulary to adequately describe our experience or Rule 4's (Don's) performance - stellar, outstanding, painless, thorough, economical.... It barely begins to describe the experience. I was terrified to start down this road and now, barely 3 months after starting to think about it, I'm sitting in what amounts to a completely new home, no longer worrying about leaks whenever it rains, admiring and enjoying my beautiful deck, and proud to have people come to my home after years of avoiding company. And it took Rule 4 only ten working days to accomplish it all - who are these people anyway??? My super heroes for sure! Thank you, Rule 4 - and many MANY kudos and thanks to Don Moran who, for us, IS Rule 4!!!