Failed to read reviews ahead of time, so my fault. Ordered online for pick up, Dynamite roll and an order of crab Rangoon. Food hot but customer service was horrible. Guy practically threw the bag at me and mumbled the entire. Tell me you don't want my business without telling me. I WILL NOT be back! read more

Great sushi to go. Great service great every time. I get it one e a week and they are very Good.

Sloth slow doesn't even describe how long it takes to get your order... ugh!!! Horrible service read more

Tokyo Grill - Entrance - Japanese Near Me - Southaven, Mississippi

I am a real person‼. This food is really great and amazing it's well seasoned but i feel like certain people bash this place when in reality it's really good. I got the Sesame ChickenMeal with fried rice and it was really good. The service was fast I ordered ahead and the food only took like 20 minutes to prepare. Recently i've went came again and I got the Chicken and Shrimp Hibachi and that was amazing. I highly recommend it. Atmosphere is clean and you can smell good food when u walk through the door. read more

Tokyo Grill - Sesame Chicken Chinese Meal - Japanese Near Me - Southaven, Mississippi

This Was My First Time Trying Tokyo Grill And It Was Delicious! The Service Was Fast And They Were Serious About Getting Orders Correct And Catered To Everyone. The Dining Chairs And Tables Were Put Up Due To Covid But The Store Was Visibly Neat And Clean. This Is A New Good Eats For Me ! read more

See all

Food was to die for, everything was so delicious. They give you large portions and the food just melts in your mouth. They cook it right before your eyes. I got the Hibachi steak and chicken with rice and vegetables and 3 egg rolls with a side salad and it took me two days to eat it all. It does take a little while before you get your food but it was worth it. Also they are not talkative and I can't remember them saying Thank You, but it could be their culture. read more

See all

Ordered my food by phone for pickup. The man who operated the cash register was very rude and noticed that he was that way with two other customers who came in while I was waiting on my order. The food was good but I will not go back there again. Through my receipt and the pen on the counter for me to sign and then through the next receipt on the counter too. I should have went with my first thought and told him to refund my money and leave. It amazes me how businesses want your business and the front line staff are so rude. Will try other restaurants in the area read more

This food so nasty omg i cant make this up my rice smells like its been sitting out just nasty read more

Tokyo Grill - house fried rice so disgusting - Japanese Near Me - Southaven, Mississippi

The owner/guy at the register was rude and tired to rush me and another lady who asked for extra yum yum sauce out the door. I will never visit this restaurant again!! Very unprofessional! read more

So I ordered Tuna roll with avocado, Spicy Tuna roll and I asked if they would make me a Tuna cucumber roll. They did. I also got a roll off of their Specials board, Dynamite roll o believe. All we're very good. The spicy tuna wasn't as spicy as I would have liked. I also ordered Crab Rangoons and they were spectacular. I don't know what the dipping sauce was but it was perfect for the Rangoons. The 3 tuna rolls we're $9.99 and came with Miso soup. The soup was good too. The prices are more than reasonable and the service was friendly. I'll definitely be back read more

Tokyo Grill - Japanese Near Me - Southaven, Mississippi

See all

The rice is soooo gooood! Steak and Shrimp Hibachi is so flavorful and the vegetables are above average. The actual store seems pretty clean as well and i love the fact that i can see the kitchen and cooking process. The service and hospitality could use some work but those I believe are merely cultural differences in my honest, humble opinion. Thank you Tokyo Grill read more

I've been to a different location in Memphis so I wanted to check and see if this location was just as good. I can honestly say it's the bomb. My friend who came with me even said it was way better than the previous sushi place that Tokyo Grill replaced. I'm glad I was able to introduce her to here as I personally love not only the food but the price. It's pretty much amazing. I think the only thing we didn't like was the Kami Cheese Pocket because it was super awkward to eat- at one point some even shot up my friend's nose. Everything else was amazing but eat that with caution. We will be back! read more

customer service was great and they happily made our Togo order at closing since we accidentally called the wrong location that didn't close for another 30 minutes. would highly recommend!! read more

Door hard to open. Can't understand the order taker. I feel like the plastic is over doing it. The food was the worst I have had so far read more

The food was freshly made , hot and delicious. The only thing I didn't like was the shrimp tempura, tiny shrimp and too much panko, otherwise good. read more

Tokyo Grill - Japanese Near Me - Southaven, Mississippi

I had a fantastic experience with Tokyo Grill. I ordered two LSU rolls, a spicy crab soup, and gyoza soup. The rolls were absolutely delicious! Perfect amount of sauce- I didn't need extra!! The spicy crab soup was quite tasty. Hot and meaty! The dumplings in the soothing gyoza soup were soft and and delectable. Quick and easy customer service! read more

This was the saddest excuse for General's chicken I've eaten in 41 years of my life. The chicken was obviously old which makes me questions every thing else on the menu of a "sushi" place. They forgot our egg rolls so I can't review those. The crab rangoons were good but seriously the chicken was hideously old to the point I did not feel safe eating it. I would have taken it back but they closed briefly after I received my order. I just moved to the area and was really excited to have a place with their menu close by but save your money. You would get a better meal at the Sonic a couple of doors down. read more

Rude guy behind the counter had added things to my wife's order. I did not notice it until after he had ran my credit card. Once I explained the mistake he told me "he no make mistakes !!" He just lied about my wife had ordered (because I was standing next to her when she called.) The guy never offered to correct it !! He even tried to hand me a can coke like my wife had ordered it which is really sad because no one in my house drinks coke !! Also he told my wife it would be ready in 20 minutes but it ended up more like 50 minutes!! I hope the 6 or 7 dollars extra I paid help keep then in business because that will be the last dollar I spend in there !! read more

The person who takes your order was really rude, worst customer service I had in a while, not sure how this management are still in business. read more

My girl and I went to Tokyo grill the other night and ordered an order of shrimp fried rice and a sushi roll. We went and sat down to on our order. We then proceeded to wait about 45 minutes watching other people come in and order and get there food within around 10 minutes, but remind you we're still waiting on our food. I finally went up to the counter to ask him If he could check on our food and he shooed me away. I politely went and sat back down to wait another 5-10 minutes. Our food finally came up and I kindly asked for some yum yum sauce and then proceeded to try and charge me. I said no thank you due to the fact that we sat there for almost an hour waiting on rice and a sushi roll. We finally started eating our food and it was not good at all. Our overall experience here was horrible. I do not recommend. read more

The gentleman who appears to be in charge in this establishment is very rude and not nice at all. I have supported them in the past and believe management has changed as the food quality and service has changed drastically. I ordered a house fried rice and the steak was so tough and tasted old. I will not be returning as I work to for my money to be treated rudely and offered bad customer service. read more

Today was my first visit and my last. One, the place is full of flies because they had the door propped open. Two, the young man behind the counter was very rude. A man went up to the cashier and asked how long it was going to take and the man behind the counter yelled at him to not rush him. He had a very smart mouth. Three, we ordered chicken fried rice and it was disgusting. The so called "chicken" tastes like rubber and looks very funny. So we brought it home and threw it in the trash. read more

This place was terrible. Had a To go order and they took forever. When I finally got our food it was wrong and tasted terrible. The steak looked like dog food..... read more

they have the absolute best crab rangoons i have ever had!! however probably the worst service over ever had.

This is the worst Tokyo Grill franchise that I have EVER been to. Their estimated wait times are extremely unrealistic as I have been waiting for an hour. Likewise, they consistently hang up the phone when you cannot understand their hard accent. Just travel to the next nearest Tokyo Grill. I sure won't come back. read more

Delicious food, we ordered a wide variety of dishes. Very abrupt, rude service behind the counter though. This location is very dumpy with no interest in appealing to the customer; other locations for the chain are quite nice, especially at Quince and Kirby. Parking was quite frustrating, since there are a bunch of shops in that strip and very few parking spaces, located at a busy intersection. read more

The perfect quick stop for yummy Japanese! I've never gotten anything from here I've disliked. Delicious and a great price!

Last night (6/8/2019) I went to Tokyo Grill to purchase dinner. I found it strange that before I could get out of my car an Asian female came outside asking if I had a to-go order, which I replied no. I placed my order and was told that I can wait in my car and they would bring my order to me. I thought that was strange as well. So I waited in my car. Shortly thereafter another patron went in to order and was allowed to set down and wait while they prepared his order. Was it because I am African American and the other customer was white and he was allowed to sit in the restaurant? Whatever the reason I will not spend my money with them any more. read more

Good carry out Japanese food. The rice always tastes fresh and the sushi is great! They are pretty quick and usually very friendly.

Tokyo Grill opened in place of my favorite Chinese restaurant that closed suddenly. I was very sad to loose them and was very hesitant to try Tokyo Grill. I finally gave them a try and I must say. I was very pleased with their sushi. I would also say they are now in my top 5 best sushi list. My only complaint is that I love wasabi with my sushi and they seemed to be very stingy with it. I had the 12 piece Crispy Salmon Roll which is a lot of sushi. I received a small amount of wasabi (Equivalent to the size of like one piece of cooked popcorn) even after asking twice for extra. I would have even been willing to pay extra even. Its a shame to have to beg places for condiments after spending $30 on food. I want to repeat again that the Sushi and Clear Soup I had was very good. The only reason I gave them 4 stars instead of 5 was for not giving me enough wasabi after asking for extra. I will try them again and I hope this was just a fluke. read more

Best Japanese food ever at a really good price! The hibachi chicken and steak are both incredible!

We are new to the area and have been trying new restaurants. We love Japanese food but were sorely disappointed in this experience. The gyozas were oversteamed and the dumpling wrapper was falling off the dumplings. The spring rolls while crispy on the outside were mushy on the inside. The sushi was okay, but the ponzu tasted almost sweet which totally killed the use of it as a sauce. My daughter got the hibachi shrimp which she complained was "not cooked". Translated, this meant the rice was poorly seasoned. We spent about $50.00 for five sushi rolls, dumplings, spring rolls, and a kids hibachi shrimp and ended up throwing most of it out. I would not recommend this restaurant. read more

The worst fried rice I've ever had. It was extremely greasy, flavorless and the meat was so dry and tough. Would not recommend.

The restaurant is tiny and quiet. Not ideal for large groups. But what sitting area lacks, the food makes up for. This is place makes best sushi in Southaven, and the hibachi dishes are also very good. read more

Don't order online..they won't start cooking your order until you actually come in and pay..ordered at 654..pickup was for 724..showed up at 738..then they started cooking the order. Two other people inside said they did them the same way. Took over 30 additional minutes after I arrived to actually get my food. As far as the food goes...it was good..but took an hour and a half to get. read more

My husband and I are regular (delivery/take-out) customers at Tokyo Grill. We love the food and when we get it delivered we have always received the food in good timing! I've enjoyed a lot of their sushi and I LOVE the udon noodles. When you use the mobile order you get every 10th order free! I would recommend this place to people in the area if you enjoy sushi, hibachi, or noodles. read more

This place was great!! A lot of food for the money!! The sushi was amazing!! Will be going back!

I decided to try this place with my daughter. We both love sushi. At first glance you'd probably pass this place up because of its size, but you'd be robbing yourself of a really good experience. The service was excellent. Our drink glasses were perpetually filled. The food was excellent!! We shared chicken fried rice and three sushi rolls. Each was freshly made and tasted fantastic. I highly recommend Tokyo Grill. This is a place we will return to again and again. read more

Nice friendly staff. The sushi was good but I didn't care for how the raw fish was cut. Would recommend for lunch but nothing fancy.

This place was GREAT! The wait staff was very accommodating and the food was delicious and fresh. We ordered the Snow Crab Naruto, Veggie Hibachi, Scallion Pancakes, Grizzly Roll, Crispy Volcano Roll, Angel Roll, Spicy Crunchy Shrimp Roll, and kids Shrimp and Chicken Teriyaki....all of it was delicious, but the Snow Crab Naruto was the best! We tried this place because it was recommended by someone on the Nextdoor app. I'm glad they made the recommendation, it is a must visit! read more