Best advice I could give would be to read the reviews and run! Luckily we found a great moving Company to replace them after they left us in the lurch. I cannot say enough good things about "Like Family Moving Co." 1/2 the price and twice the proffessionalism!! read more

DESIGNERS BEWARE-I cannot even give this company a star. I'm a designer and their quote for receiving and delivery is EGREGIOUS. I've always had the philosophy that everyone should make money. That's why we are in business, right. This quote was 2-3x more than any other quote and I had to argue over the phone with an employee. This took time from my busy schedule and I would never work with this company. read more

The 3 crew members walked off our job today after refusing to either wear masks or stay a safe distance from two senior citizens living in the house where they were hired to move furniture into a Uhaul trailer. After telling the foreman that if they weren't going to wear masks, that he had to try and keep a safe distance from us, he said, "I'm out of here" and told his crew to leave a heavy TV outside on a gravel path and left, ignoring our protests. This was going to be the fourth time we used Todd's but never again! They don't even follow the safe Covid practices that they list on this site! read more

They would have received 5 stars IF they didn't try to invoice me AFTER for a mistake their teenage son made on my bill (for 35.00) I spent way over 1,000 so they should have docked it from his pay and used it as a lesson to teach him to be more careful instead of sticking it to the customer. I also don't believe in wrapping trash to drive up a bill. They literally wrapped balled up trash and charged me for the paper to do it and the time it took to wrap it. Don't have them wrap your stuff. I was right there, she could have asked. On the other side of things, NONE of my stuff was damaged and although the team was VERY young (teenagers) and young college. They did an AWESOME job. They were polite, helpful, set my stuff up. Please note, this was a 3 mile move and a small house (1300 square feet) to a big house (3500 square feet) and the cost was about 1400.00. They are expensive but we took a short cut the last time and most of my stuff was damaged, they tried to overcharge me and some of my stuff was lost. Make sure communication is clear and don't let them blame you for stuff that is their fault and you should be fine. Probably one of the better moving companies in the area. read more

We were scheduled to move on Friday at 7am sharpe. They showed up, and the boss's son became livid when we asked if we should wear masks? He claimed we were a liability, and he ordered the crew to pack up and leave. When we tried calling the office, he said, "call whoever you want. I'm the bosses son." Our move, our closing, and our lives have been totally thrown into turmoil, all because we have health issues, and needed to protect ourselves. There is nothing easy about Todd's. read more

Never used them. But unbelievable name for a business!! I can't imagine the ego boost that gave you, but Todd that is a brilliant name. You are going places, pun intended. Personally I wouldn't use your services. Because I would want a name that was for the people not for you. Shall we say 8 months out of business? read more

They showed up, and left me stranded....Then no one would answer the phone at their office, caller ID I assume. Horrible customer service. I left a review 2 months ago, funny how these reviews get deleted.. read more

Worst moving ever! This company was scheduled to move our old home at noon on the day we closed on our new home. Closing was at 8:30am, while at closing they called over and over again until we called them back and they wanted to move our scheduled time up which we could not do, the rude guy on the phone informed us they finished their other job early and could not pay their guys to just sit there and if we could not move our time up they were canceling! Wow! They canceled our move on the day we needed to move because their schedule changed. Extremely rude and unprofessional I would never recommend them to anyone! read more

Needed help moving across a hallway to a different suite... was quoted $429 including truck and travel fee even though I'm local and clearly didn't require a truck. Coopers moving co. quoted me $60/hr, no truck or travel fee bc they understood that was unnecessary. Big difference. I appreciate being able to hire a local moving co that is able to work with you and be accommodating to your needs. Todds was unable to do that. read more

I used this company a couple of years ago and posted a review then it was taken down somehow. Stay away from this company. They ripped me off. I ended up paying over a 1000 dollars just to move from a storage unit on peters creek to an apt off peace haven rd. The guys moved slow as molasses..and increased my rate as they went along. I would never use them again. 1 star cuz I had to. read more

Hi, We have moved with 2 men and a truck before and had NONE of the issues I am going to talk about below. We decided with this move to go with a locally owned company for 2 reasons. 1. We enjoy supporting local business. 2. We expect more personal service. The first issue: The guys came to our home at 7am. By 10am, they were all packed up. They informed my husband (I was not around when they talked to him, otherwise, I would have questioned it then), that they were going to take a 1 hour lunch break. Yes, a LUNCH break at 10am. problem a. no one told us to expect the movers to take a 1 hour lunch break in the middle of moving. problem b. apparently 1 hour actually means 1.5 hours. They do not leave the first residence at 10am and get to the 2nd at 11am. They clock the hour when they sit down at the restaurant!!! I was shocked when they showed up at the 2nd residence at 1130 (only a 12 minute difference between residences) and when I asked why it took more than an hour, they explained that the hour starts and stops at the restaurant. I have never worked a job where this is the case. I think it is ridiculous. problem c. I officially lost 1.5 hours in the middle of the move problem d. When I called and spoke to Todd's wife, she was VERY - and I am not exaggerating when I say - VERY RUDE to me. She was not at all interested in the fact that I was very upset by the fact that I lost 1.5 hours out of my day, but also at the suggestion that they might tell their customers ahead of the move to expect for the men to take an excessively long lunch break. When I asked to speak to someone else, she responded, "I am Todd's wife!" ...I suppose that means that Todd would treat me the same way? Oh and, when I told her I would never go with their company again and to expect me to leave a poor review, she hung up on me!! Now, if that's not professional, I don't know what is! The second issue: The movers asked me if I wanted them to move our TV's. We talked for a minute about moving them ourselves in my husband's Tahoe - but came to the conclusion we should let the movers because; a. we paid for insurance, so what's the risk? and b. we are paying them to move stuff so that our day would be less stressful. Sure! Go ahead and move them for us. Here is the issue. We were told AFTER THE FACT that we owed $50 per TV. ARE YOU KIDDING ME!!!! These TVs were flat screed plasma and LCD's. They weighed literally nothing. What the heck did we pay for insurance for, when apparently we were going to pay for insurance for each TV as well. I tried to dispute this and the mover just said, "sorry". I was afraid to call "Todd's Wife" again, because that had already been a disaster. IF they would have said, "do you want us to move your TVs? It will be $50 each" then me and my husband would have said a resounding "NO!" The third issue: Todd's Easy Moves will make you pay full "estimated" price, in cash, before they unload the truck at your new residence. They will "over estimate" on purpose. So, they did. They said they would be done at 3pm and they were done at 2pm. Well guess what!!! They will not refund you the money. They will write a check and mail it to you over a week later!!! So now, the company that has taken advantage of my time and my money - I am now giving them a loan! RIDICULOUS!!!! PLEASE DO NOT GO WITH THIS COMPANY. IF YOU DO A LITTLE PIECE OF ADVICE. DO NOT BUY INSURANCE. You pay for the weight of the item. Well, when they dropped our $1200 rower (a piece of exercise equipment) twice, it dawned on me that I am the one losing. If the rower broke, it probably only weighs about 45 lbs - I would have gotten less than $50 for it. Regardless of how angry I was at the whole situation, I still gave the movers $30 tip each - $90 total. They were all in their early 20's and maybe even younger. I did not want to short them for such a poorly run business. read more

Worst customer service!!! Had an appointment scheduled for 1pm today. They have called me twice to reschedule for an earlier time because "they didn't want their men sitting around paying them". I told them it had to be 1pm, because we were not ready and I myself was not going to pay them to sit around. They canceled on us just hours before hand. read more

Wonderful customer service! We were pleasantly surprised when Todd himself showed up to move us from Winston Salem to Boston. Everyone was professional, friendly and efficient and we will definitely use his services again in the future. read more

I used this company in Aug 2015 to move a huge truckload from a storage unit on peters creek to peace haven rd. Big move from MI. I was late meeting movers then got hung up with proving apt insur, etc to mgt. and was delayed an hour. Anyways, my total bill came out to $1000.00 I was pissed! Do not use this company in the summer time. These guys were slow as molasses.. and 2 of the 3 were young men and did not seem to know what to do. The guy in charge had zero personality and was rude! I called the owner Todd during the move and complained to him about how long the job was taking. All I got were excuses and to tell me that it was hot outside! This entire move took so many hours. I have moved a lot across country ( in the heat and snow )and it never took this long. I was actually unloading boxes while they took their sweet time. Also, they refused to load anything that wasn't in a box. I had to load up my car with those things. A real hassle!! Never again. read more

Over the years, we have moved 11 times. Most were corporate moves from city to city and a few were across town moves. For our LAST move, we hired Todd's Easy Moves. Out of all the moving companies, large and small, that a we have used, I say without a doubt that Todd's Easy Moves was the BEST! Their packers showed up on time and were polite and efficient. They were so careful with all our belongings and made sure everything was packed well and protected. When our closing date on our new home was delayed 3 days, Todd's was quick to set a new delivery date that worked perfectly with our amended schedule. They delivered exactly when they said they would and unloaded and placed everything with great care. All beds were assembled and furniture was placed and the washer and dryer was connected and tested to be sure it worked properly. Everything arrived in perfect condition...not a scratch or blemish on anything and no breakage at all. I can't give Todd and his staff enough praise. We thank you for the excellent service and highly recommend this company! read more

Most of my experience with Todd's was great! I gave three stars because of the moving vehicle they arrived with. I asked and was told I would be moved with a truck, but they arrived with a large trailer. I didn't mention it to the movers when they arrived because I'd taken off work to move and they had limited dates to move me in June. I moved into a loft, that has a loading dock on the back of the building with an extra large freight elevator for moving in furniture. The trailer could not be used at the loading dock, so the stairs and resident elevator had to me used. Therefore, I had to pay twice what I expected to pay for the extra work that would not have been necessary if my furniture was moved with a truck as I was told. I did tell them I was moving into a loft with a freight elevator when I scheduled the move. The movers were great and worked hard to get the job done. Other than being moved with a trailer, the service was great! read more