Dr. Alan Raymond is the best doctor I have ever met. He is extremely knowledgeable, always very…read morefriendly, truly listens to all your concerns, and never makes you feel rushed. He genuinely cares about his patients and always tries to help. When I needed an endoscopy, I wanted to have the procedure without anesthesia.Dr. Raymond took the time to find the thinnest scope possible for me, and the procedure went extremely well. This was the first time I felt that a doctor truly cared about my comfort and did everything possible to make the procedure as painless as possible. If you need to see a doctor, Dr. Raymond and his team always do their best to accommodate you and schedule your visit as quickly as possible. I had an incredibly pleasant experience, and now my family and I will only trust our care to Dr. Alan Raymond

I met with Dr. Raymond for the first time yesterday. I booked my appointment based solely on his…read moremany positive reviews. As soon as he walked through the door I knew I was in good hands. He is gracious, kind, down to earth and with a sense of humor, the kind of doctor who instantly makes you feel completely at ease and ideally want but don't often find. He takes his time listening and explaining things to you, you don't feel rushed and I felt as if I were talking to an old friend. His office is top notch, too, run with clocklike precision, spotlessly clean and staffed by courteous medical assistants who prepare you for the doctor's physical eaxmination. Dr. Raymond reminds me of the dedicated old-time neighborhood physicians I knew in my youth who were easily accessible and actually made house calls. I wholeheartedly recommend him to anyone seeking a capable gastroenterologist. He is a role model for all MDs.

I can't say enough great things about Dr. Rolston. From the very first appointment, I felt like I…read morewas in the best hands possible. Dr. Rolston is not only incredibly knowledgeable and thorough, but also takes the time to truly listen and explain everything in a clear, reassuring way. I never felt rushed, and all of my questions were answered with patience and care. The staff in the office is just as wonderful. Friendly, efficient, and professional, which makes the entire experience smooth from start to finish. What really stood out to me was Dr. Rolston's compassion and genuine concern for my well-being. It's rare to find a doctor who combines such expertise with such kindness. I feel very grateful to have found Dr. Rolston, and I wouldn't hesitate to recommend her to anyone looking for a gastroenterologist who goes above and beyond and is up on the latest research and treatments.

I have not seen Dr Alleva in a few years. He was not responsive to a serious problem that I ended…read moreup in the hospital with and residual related issue to the hospital issue 6 months later. It was very frustrating. His nurse practitioner was the one that finally said please goto the hospital. He never got back to me after numerous messages. I'm seeing a new dr now who I guess we will diplomatically is a better fit.

I visited the doctor for an annual physical late last year. It was unusual that they sent we to…read moreQuest Diagnostics for regular blood work. I got an invoice from Quest Diagnostics asking me to pay for the blood work. Before this, I have never had to pay for an annual physical and is completely covered under my insurance. I called the doctors clinic 2 months ago and the lady who answered the phone said I do not need to worry and she will take care of it in a day's time. A week ago I got a notice that Quest Diagnostics sent me pending dues to collections!!! I called the clinic again and the lady said she will take care of it immediately and call me back. I did not receive a call back and I have been trying to call them for the last 7 days and they just dont answer my calls! Stay away. Mistakes happen but these guys just dont respond. Unprofessional behavior!

I started seeing Dr Blechman about 5 years ago, when I was in very rough shape. He worked with me…read moreto get me better, found solutions that I desperately needed, and immeasurably improved my quality of life. Moving forward, we're working together to keep me healthy and continue keeping old problems suppressed and taking nipping any new problems in the bud to ensure that my health is better and better, immeasurably moreso than whe he first took on my case. He's succeeded where countless other GIs failed and gave up on me, and now that I'm healthy he still cares a lot about making sure I stay that way. I couldn't reccomend Dr. Blechman highly enough. For GI problems, he should be your very first call.

Dr Blechman is a well qualified and personable professional. Ben Casey and Dr Kildare could learn a…read morefew things from him. Bedside manner is tops. Should you need his services, don't hesitate.

Dr. Haroutiounian is my GP, and I really wish I had better things to say about him. Basically he's…read moreperfectly adequate. I'm fortunate enough to have very few health problems (knock wood!), so I don't see him all that often, but when I do he's quick with a solution or a prescription for whatever ails me. Certainly no complaints there. I just always get the feeling like he has better things to do than see me. It's perfunctory and quick and I guess I'd like a little more caring/concern. He always leaves me cold. Seems more a testament to his personality than his doctoring skills, but bedside manner counts for something, no?

2 years, thousands and thousands of dollars in bills (all paid on time), multiple procedures, and…read moreabsolutely no progress. But what does Dr. Haroutiounian want when I request my records to be sent to my new doctor in my new city? $22 dollars in photocopy fees, or my records will not be released! Gee, thanks. So much for HIPAA.

Dr. Michael Glick and his staff are fantastic. I've had both an endoscopy and colonoscopy done this…read moreyear and Dr. Glick has been extremely thorough, knowledgeable and easy to reach for any questions/concerns. They have the intelligence and sophistication of a cutting edge practice, but with the attentive charm of a small town doctor's office. Highly recommend.

I was coming fresh from the hospital and still in pain so I needed a 2nd opinion. I searched…read moreextensively online and found a colleague of "Dr." -- I use the phrase doctor lightly in light of what occurred -- Ugonna Iroku. The doctor I wanted to see was not available for 2 and a 1/2 wks so they talked me into booking him. I called to say I would be 5 mins late and was right down the street and they said fine they had a 15 min grace period. When I arrived on 5th Avenue, it was 3:05pm. But they give you the wrong address claiming the office is at 535 5th Avenue when it is actually on 44th street. To make matters much worse, the operator on the phone claimed she didn't know where it was because they use call centers instead of on-site receptionists! So I spent an extra 12 mins walking up 5th Avenue trying to find the office! When I finally arrived at 3:17pm, they claimed I would have to rebook because it was already past the 15 min grace time even though this was their fault. I had passed right by the building at 3:04pm. So I would've been on time had THEY given me the proper entrance information. I ended up sobbing hysterically in the reception area because it was late on a Friday & I did not want to risk being in pain all weekend. No one cared and they did nothing to rectify the situation. When I asked if Iroku could see me for the last 10 mins before his next appointment they claimed he was already with another patient, which made no sense! How could that be if there is a 15-minute grace period? And no one walked in while I was waiting, except his 3:30pm patient, who would've been AFTER me. And what kind of doctor would leave a patient in pain & tears? What kind of good HUMAN BEING would do so? This was a truly awful experience and it is clear to me that these doctors are not spending enough time with their patients. 15 minutes is not enough time to thoroughly vet what is going on with patients, especially not new ones. I wish I had gone with my initial gut and kept researching other doctors instead of letting myself be talked into booking an appointment with this awful man. The only good thing is the cruelty shown to me by this awful place and this doctor means I likely dodged a bullet. Avoid the 535 5th Ave office which is actually on 44th St between Madison and 5th at all costs. Hopefully, the William St office is not as badly run.

Poor bedside manner and did not explain or attempt to get in contact about lab or endoscopy…read moreresults. Would absolutely not recommend as a GI.

Horrible doctor. Not patient or courteous at all. Horrible front desk personnel. The only reason I…read moreused this facility was due to a motility pH test done that apparently few doctors do. There are few other places that do this test in NYC .... Stick out the wait times at those facilities and do the test elsewhere ...

PLEASE READ I have…read morebeen a patient of Doctor Fagelmans for over 5 years. Last year due to switching a family group insurance plan I had to switch doctors, which was upsetting. I spent over a year trying to find another primary care doctor, however I was unable to find anyone that was even close to good as Fagelman is. I now have switched insurance providers JUST to have Dr. Fagelman as my primary care physician. His staff is unbelievably helpful and friendly. Every time I come into the office I am greeted with a big hello and smile. Furthermore, they always remember my name! Delita and the receptionists are caring, sweet, and very kind people. They go the extra step to create a relaxing environment where people feel welcomed. The reason why I am writing this is because Fagelman has always taken and extra step while caring for me and my many (thankful) friends I have referred to him. I once showed up unannounced with no appointment and somehow he managed to fit me in. I could tell he was busy in and out of appointments but somehow made time for me. His bedside manors are incredible-I feel very comfortable to talk to him about any issue or concern I may have. Fagelman approaches healthcare in a very cautious and proactive way. When he is treating me or diagnosing me he considers all aspects of my life, previous health issues, and overall wellness into consideration. He sees the larger picture as well as the smaller one! Overall Fagelman is a fantastic doctor. I highly recommend. Thank you for reading.

I actually had this written in my notes for a while and decided not to post it because I wanted to…read moremove on. But after what happened most recently, I feel like I should share my experience. I mentioned during my appointment that going to the doctor gives me anxiety and that I would really appreciate someone taking the time to review my lab results with me after my physical. After my bloodwork and routine physical, instead of receiving a call to discuss my results, I got a phone call from the front desk telling me I owed $375. My immediate reaction was confusion because my annual physical is fully covered by my insurance. Being unexpectedly told I owed hundreds of dollars after what I believed was a covered preventive visit was incredibly stressful. What made the situation worse was the interaction with the front desk. When I expressed my surprise and frustration, the staff member laughed and said something along the lines of, "Sorry, your picture looked so innocent and now you're pissed." That felt completely unprofessional and dismissive, especially given how anxious I already was. They then offered to "discount" the charge to somewhere in the $200 range. After I questioned the bill and went back and forth with them, they ultimately removed the charge entirely. If the fee could simply be waived after I pushed back, it made the whole situation feel arbitrary and left me wondering whether patients who don't question these bills just end up paying them. It honestly felt like a money grab rather than a transparent billing process. What finally pushed me to write this review is that I still had never received a call to go over my lab work or test results, despite specifically asking for one during my appointment. When I called the office myself, I was simply told they would send me a link to access my results online. Then they added that if I wanted someone to actually explain my results in more depth, I would need to schedule *and pay for* another appointment. That was honestly the most disappointing part of the entire experience. I wasn't asking for anything unreasonable. I wanted a physician to spend a few minutes reviewing the bloodwork from my annual physical, especially after I had shared that medical appointments make me anxious. Instead, I was treated like discussing my own health was an additional service that required another visit. Overall, I left feeling dismissed, frustrated, and genuinely hurt. The only proactive phone call I received from this office was about collecting money--not about my health or my results. Between the confusing billing, the unprofessional interaction with the front desk, and the complete lack of follow-up regarding my care, I cannot recommend this practice.