Please be very careful when it comes to insurance info you provide this place. They DID NOT help our situation. As many people can understand, my children have 2 households. My son's father took him to get contact lenses, and mistakenly did not provide them with the vision insurance I have for them; which is their primary. 2 weeks later, I realized this had happened. I contacted my insurance and they told me, no problem, the doctors office has up to 6 months to submit a corrected claim. When I spoke with Today Vision's front office lady, she stated their office policy is to not resubmit anything. (It's completely possible to recall and resubmit insurance info.) I tried to explain, and even though they COULD, they REFUSED. So instead of paying a $20 copay, we wound up paying this office $200. Wow. It's incredible how inflexible their office and office manager, Itzel is. (I did not speak with Itzel, but the office clerk who answered apparently speaks on her behalf; she just kept giving me parroted talking point answers. Needless to say thank goodness there are growing options of doctors offices in Laredo. Unfortunately too often it isn't the experience with the doctor, but the office staff, that prompts the loss of patients. read more