Dr. Kassie is awesome! She is very kind and patient. She really takes the time to explain what is…read moregoing on with your current vision situation. She makes you feel comfortable and you can ask her anything. The front staff is also very helpful and knowledgeable.

I want to thank Dr. Peña for the wonderful treatment and care I received during my recent visit. I…read morewas treated with dignity and kindness at Tran Vision Center and the staff are A+. I would highly recommend your services! From Teresa Aparicio

Had use visionworks for years, this year went to a competitor, got Oakley frames that the nose pads…read morewere very fragile and had taken back to that competitor twice to have them Replace. Was out in Laredo Tx for Thanksgiving, nose pads broke again, competitor didn't have a location here, only place that I could trust was Visionworks at the mall, walked in spoke to Rubi Montelongo, took care of me right away no questions asked, Rubi was very helpful and took good care and send me on my way very fast. Outstanding customer service, very hard to get a professional on the other side of any counter. Thank you Rubi Montelongo for been an outstanding customer service advocate.

DIANA is a God sent. The absolute best you can get in an employee. And this visionworks location is…read morethe location you need your glasses from. Within the last few years my doctor prescribed me glasses so I went to a few places to check out some. Most of the places I went to frames that lacked appeal and were better suited for old people. Lol. The ones that didn't, had super high prices and the customer service sucked. They just wanted to make a sale so they could get commission. Then I stumbled upon this little location where my wife and I were greeted promptly after entering the store with a great big smile. The store employee name was DIANA. She listened to all our needs and provided wonderful selections. And she was patient as we tried on multiple frames so that we could narrow down the exact frames we loved. When we tried all frames in store she provided online options that were similar to what we loved about the ones offered in store and we were able to finally find pairs we loved. She not only helped me find glasses but also recommended the sunglasses with prescription so my eyes could also be protected during summer from harmful UV's while being able to see and I could still look stylish. She was not out to just make a dollar but truly cared about my experience as well as my wife. We ended up getting multiple glasses at an economically sound price. I would recommend her to anyone. She is such an asset to the company and a great person. I also cannot say enough good things about the prices visionworks offers because I know many people who pay much more for glasses using other companies and get far less in quality and value of products.

Gracie was the best. She went out of her way to get me the best price possible. Her explanations of…read moremy glasses regarding all the extras that I wanted were very helpful. My wife went to Sams optical and said she should have come here instead. She accompanied me to my eye exam and then to this place. She was very impressed. So was I. Gracie thanks. I know you love your job. It shows

Any time I come to get mu glasses done, their service is the best…read more My toddler broke mu glasses twice and they replace them without hesitation. Luckily they had the dame frame so it didn't tale that long

Fast and friendly service and great prices! Betty was very helpful and made my experience much…read morebetter than I have had in other eye opticals!

They always mail my contacts quickly. They're friendly and helpful. They also have lots of…read moresunglasses to choose from. They have a super cute kids section with lots of glasses for them to choose from!

We have been ordering glasses with CV for years and have been very satisfied. However, this year…read morewas different. My wife and I ordered new glasses with updated prescriptions. I ordered some DARK Ray-Ban sunglasses. They arrived with clear lenses. As of this writing, I still haven't received them. My wife's glasses arrived in about four weeks instead of the 1.5 weeks promised by the technician.

Good variety of frames, great customer service and fast delivery of sunglasses…read more They take time to help you choose and give recommendations. Took my insurance.

Bad customer service and disorganized management. I was told I would get a refund by local…read moremanagement. District management said no refund for "medical devices" which are prescription lenses. Local management said they couldn't find my lenses. It's been over 7 months and I'm still waiting. I haven't even gotten an apology for my inconvenience.

They were friendly and very quick they got me glasses and lenses Raul was great I would highly…read morerecommend

Today I came to look for new glasses, after my doctor's visit. They have promotions thtt can be…read morevery helpful soecially if you don't have insurance. Brian helped assisted us.

From the owner: Our business specializes in 1 hour service.read more

I have lived in Laredo now for 33-years and this was my first time at the clinic. The front staff…read moreis good and the wait time was minimal. Marcus D Hinojosa O.D. is both courteous as he is professional. He recommended toric contact with my prescription. I have never been able to use this type of contacts before and although I was reluctant, he assured me that I should try them for a week. Needless to say he was correct and my vision is mush better thanks to him. A+ Doc

Galo has made eye care visits enjoyable. I've been treated with utmost respect. They've made sure…read moreto point out some features of my eye, introduced me to their latest technology, and the wait time is a reasonable 20-25 mins. The doctors and assistants are all courteous and attentive to my needs. I've been a patient for a year, and I'll probably keep going to them for all my eye care needs for years to come.