HUGE thumbs down for Paddy O's ability to deliver the product on time! Their website boasts locally…read moremade but that's not the truth as we waited and entire season (3 months) for delivery of our fire pit which was stuck at a port in Vietnam. Will look elsewhere next time. They did offer free delivery for the piece that they were unable to previously deliver as they were supposed to.. shouldn't that be an expectation if you can't deliver with the rest of the order?

Gene should get 10 stars simply excellent customer service…read more Gene has great knowledge of the product lines and sold us a great set. Mixture of Clearance and full priced items. No pressure enjoyed

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

Thank you Andy! We love our navy colored fabric patio furniture and umbrellas! Our shopping…read moreexperience was pleasurable and we were able to find exactly what we wanted!

Please be careful. This company is terrible. There customer service and owners attitude with a…read moredefective table became a Nightmare. Our family and friends will never do business with them. look elsewhere...

Mega Furniture is located in the outdoor Happy Valley Towne Center shopping area. The store was…read morehuge and I didn't see any staff or people in there. It was a little spooky. After walking about, I saw a staff person from afar. I didn't need help but thought it was odd that no staff were up near the front of the store. They had a large inventory but it was not in my taste of furniture. I never was acknowledged. It was time to depart. Shared parking lot and Wi-Fi in the larger stores.

Dad and I came for shopping furniture for my new place, and dad pointed out that it was super empty…read morewhich was true..so potentially a troubling sign, though I didn't see it that way. Lots of options, veery reasonably priced, can take all the time you need to walk around and check pieces out and the lady who helped us along and was ready to answer any questions was quite pleasant (and a CS student in her other time! :)).

Hello, my name is Blanca Guzman. I went in on Monday the 15th and purchase two bedroom sets with…read moreKAREN and approval by Juan over the weekend. I had an accident in California and called Karen to cancel the order. I had not yet received the merchandise. KAREN assured me that the bedroom sets would be canceled as it was not delivered yet today I log into my Acima account and it shows that it was activated. Please cancel this immediately as I never received the merchandise and called the store to cancel. Please call me back as soon as possible to confirm that this order has indeed been canceled. Thank you.

This furniture store has some VERY unique furniture that we had not seen in the dozens of furniture…read morestores that we had recently visited!! We were VERY impressed with the prices too!! I honestly could not stop looking at the beautiful and unique furniture options!! We didn't find exactly what we were looking for displayed on the floor because we were looking for super low budget furniture for a movie room that teens would be eating and drinking on while on it, but we were WOWED by this store!! Our sales guy was Alexis Ozuna. He was beyond helpful and relaxed, not pushy. He had a lot of suggestions based on our description of what we wanted/needed. He did research after we left, and he called me with more options within hours!! Their website is updated hourly!! We were very impressed with our experience!! We will look at the additional options online that were provided to us by Alexis!! We likely will find what we want/need with Alexis' help! My hubby and I agreed that we both really liked this experience. We liked the prices and the uniqueness of the items displayed!! We liked Alexis too! Not all salespeople are likeable. LOL

We purchased a patio dining table set about two years ago from this location…read more We chose a set made by Mallen and wanted quality, so we paid for it. Thankfully, it came with a 14-year warranty which we just used after two years of ownership. We also liked the idea that if we ever had an issue, we could work directly with the store to get things fixed. Unfortunately, we had to make a claim (no fault of Today's patio) and they quickly approved our request and sent us new chairs today. The delivery drivers (AJ (Aaron) and Jon) called ahead and showed up on time. They introduced themselves, shook my hand and were very professional. It was quickly determined what was loaded on their truck didn't pass inspection. 3/6 of the chairs arrived with damage so we're hoping the next delivery is better. I have no doubt all will work out since they have been great to work with from the start.

Today's patio has excellent quality furniture and fabrics that last. We have been shopping here for…read moregoodies since it was called Paddock! We have patio furniture from here that still looks new from over 4 years ago. Customer service is always awesome. In our later years in life we want lasting quality product. I still pick and chose wisely and always shop around to get the best bang for our buck! Some items I love here i wouldn't pay that much for. You just have to pick wisely and watch for sales! They really have added a lot of cool accessories lately as well.

Awesome experience working with Darlene at the Glendale location. She went above and beyond…read moreassisting us in selecting the fabric for our new patio furniture set and provided excellent feedback based on her considerable experience. And the best part is the furniture and cushions are beautiful and make a nice addition to our pool area. The set is super comfortable (extra firm cushions) and we love the swivel chairs. As another reviewer noted, the quality and service are unmatched at Arizona Patio Furniture!

Terrific for having new cushions made for my outdoor furniture. Darlene and Phil provided…read moreexceptional service. The craftsmanship of the cushions appears to be excellent, and the fabric is all UV resistant, of course. I was very pleased and felt the prices were reasonable. Highly recommend!

I can't say enough good things about the customer service at Nick's furniture store in Peoria. My…read morehusband and I were on a tight timeline, we needed to buy a couch in one day because we had family coming into town the very next day. From the moment we walked in, George was friendly and respectful. After we chose a couch, we had some hesitation about affordability, and that's when William stepped in with thoughtful advice and practical options that truly helped. Since it was Sunday, it initially looked like delivery wouldn't happen until Tuesday but William went above and beyond and made arrangements for same-day delivery. To top it off, George delivered the couch himself. Because of them, my home was ready in time for my family. This was genuinely the best customer service experience. They both made a stressful situation easy and pleasant.

This place is so much more affordable than any furniture place my husband and I've been to. (We've…read morebeen to MANY) and the people that work here are great! Also got free curbside delivery which was a HUGE help! We got our furniture so quickly! Highly recommend

worst customer service ever !!! these ppl do not answer the phone they do not call back like the…read moremachine says it will they do not send emails or anything very frustrating , im supposed to just sit and wait indefinitely for this delivery which i have no idea when it is coming. very inconvenient

Great product for great price. Small family owned business, I was impressed with the service of…read moredelivery, Sean was very helpful and flexible. He took care of everything upon delivery and set up of the couch

Despite cancelling our order before it was delivered, we received top notch service from John…read moreFlores, the stores Asst. manager. We spent a few hours discussing options, pricing, brands and warranties with John who really took the time to listen to our needs. When we returned the following week to cancel our order he wasn't pushy, didn't try to convince us to reconsider and was happy to cancel. All he said that he wanted to be happy with the decision we made elsewhere. Great place to shop!

We've been on the hunt for quite a while for patio furniture and just can't seem to find great…read morequality that will last the sun and heat of the Arizona summers. Paddy O had some decent options, but a lot still felt flimsy. While I liked the look of the wicker. I wasn't confident for the price here. They do offer a great warranty (better than other stores). The location was clean and nice inside. Service was wonderful and friendly. However I felt very hovered over. Our salesman followed us, asking continual questions after explaining we were insure as of yet. I know this is their job and no fault there, but I am more of a ask us if we need help, tell us where you'll be and allow us to talk openly with our partner amongst ourselves until we decide. It feels less pressure for me. All in all we left empty handed, but I'm not a posed of buying something here in the future. We just didn't find what we were loving this go round.