Because my contractor had worked with Joe before, I went to see them in February 2019. I had told Joe I would email my floor plans to him. I forgot. Did he attempt to remind me? Even though he had all my contact information, it seemed he couldn't be bothered.
My project was delayed until late July and my contractor once again encouraged me to work with Today's Home Decor. Luckily, or so I thought at the time, Joe's mother Nancy was in the shop and Joe was not. I had my floor plan, so that was not an issue this time. Because my space is unconventional, I needed semi-custom cabinets. I explained the configuration I wanted and Nancy told me she would work on the quote. When I still hadn't heard from her 12 days later (having gotten a quote from a competitor in 4 days), I called. She told me that she had submitted her work to the manufacturer and expected a quote the next Monday. Three weeks later, I still hadn't gotten a quote.
They obviously didn't want the job. So don't waste your time with them and don't give them your business. Nobody should have to deal with this truly and totally unprofessional business. read more