He does want he wants and bills you for services you told him -- NO!…read more Someone needs to pay for his retirement.

Had a great experience with my recent teeth cleaning! The staff was super friendly, and the…read morehygienist was gentle but thorough. My teeth have never felt cleaner, and the whole process was quick and comfortable. Highly recommend this office!

***PLEASE READ BEFORE GOING HERE***…read more My wife spoke highly of this place. So when we switched insurance plans we decided to come here. We called and scheduled our first appointments. Upon arrival I was asked to provide my insurance, Which I provided. My appointment was a simple check up Hers was a teeth cleaning and check up. I was charged a teeth cleaning on my appointment for some reason as well despite not getting one. After our appointments I paid the co-pay based on what my "insurance covered" according to the lady billing me out. I then had future appointments scheduled for some cavities that needed filling for my wife and I about 3-4 months out. Along with the scheduled date, I was given a printout based on what my insurance covers and what I would have to pay after my next appointment. We go to our next appointments get our cavities filled. I head over to the front counter to be billed and get charged an additional $650 for the cavities being filled. I asked why this amount differed significantly from the quote I received. I was told that the quote was incorrect and upon communication with my dental provider, my insurance did not cover as much. I thought it was weird, but paid it anyways. Three months after my appointment, I get a call saying that I owed an additional $750. When I asked why, I was told because "they forgot to tell me that they do not work with Aetna for dental insurance." Pretty convenient on their behalf to wait until after my last appointment. After my first appointment I had recommended this place to a few friends of mine because the staff seemed friendly. This same thing happened to a friend of mine where they were told far after their appointments that they "forgot they did not work with their dental provider." Not sure if this was a simple office mistake on their behalf or if they are running some kind of scam here But to happen to two people in that short of a time frame makes me truly question. Needless to say, I'm at about a year after my last appointment and for the first time in my life, my teeth that were worked on are sensitive to hot and cold. I do not recommend this place there are several other dentists close by that will take better care of you. ***EDIT*** Upon reading more of their reviews it sounds like I wasn't the first person this happened to.

I was recommended to this dentist when I moved to town last year. I have always put my dental work…read moreon the back burner because I'm not a fan of the dentist. I am thankful to have found this place. I have felt very calm and comfortable every time. I'm forever grateful that I was able to create a trusting relationship with a dentist. It makes my trips so much easier and my anxiety is not sky rocketing. And the receptionist are very kind and make the experience personable.

Not my regular dentist but they got me in to look at a pain the same day I called. My regular…read moredentist wasn't able to see me for another day. Everyone was so nice, I will now make this my New place to go for dental care.

Charged me for an Xray that wasn't needed and not covered under my Ins. This hasn't been the first…read moretime! I really liked the dental hygienist and will miss them!

Dr Satchwell and shantel, were amazing in helping me figure out the best treatment plan for my…read moredaughter. They took the time to explain everything and made my daughter feel just like family.

Super nice, great work and caring environment. I've never light the dentist but coming here has…read moremade it a lot more encouraging.

Had a cap replacement and everything went so well. The staff was so friendly from Lisa the…read morereceptionist to the doctor himself. Had such a great experience, I had my son due to some tooth pain, he has appointments set and I plan to have my entire family come in, we have found our new family dental family.

Family Dental Center has the best staff, and the most attentive and gentle doctors. If you have any…read moreanxiety towards dental treatment this office is the best choice. They offer different options to help get patients through treatment comfortably and at ease. They even have amazing staff and doctors that are Spanish speaking. Awesome office, can't say enough good things about them. Differently 5 star service for the whole family!

The dentist and staff at Ridgecrest family dental in Caldwell are outstanding! Truly. I have a…read morefamily member with complicated dental issues and dental anxiety and he actually enjoys going to the dentist. The staff make him feel comfortable, his hygienist is outstanding and she does pain free cleaning. And Dr. Leninger is knowledgeable, skilled, and discusses all options thoroughly. His wife Danielle handles insurance and scheduling (and much, much more, I am sure) and she is a pleasure to interact with and super efficient and organized. This place is a gem. Our whole family goes here and we are so happy we found them. It really is a "family dental practice," which is rarity these days. We cannot recommend them enough.

I would have to say best experience ever. I live walking distance and after my oral surgery a staff…read moremember walked me home and made sure I got in safe knowing I don't have any family here. And a few hours later before they closed a member came over gave me some Advil incase and checked on me. They went above and beyond what they should have done. Trust me they make you feel welcomed and show so much care.

Dr. Waite & his team are amazing. Dr. Waite went above and beyond, took the call after hours and…read moresqueezed my husband in for an emergency extraction on Christmas Eve. (2023)

My mom and I were shocked and thankful on how quickly I was served at Clocktower Dental. The staff…read moreare so professional and treated me with care and compassion. I have never been so surprised on how well I was treated. I have been to other dentists and have walked out of their offices crying, not because of pain either, the way I was interrogated? I was stressing about this visit for NOTHING... they truly are professional. Thank you !

5 minutes agoNEW I…read morehave been going here for over 10 years and I love their entire staff. Dr. Asay is amazing and I never feel like he's just trying to make money. Brandy is so sweet and always does a great job cleaning my teeth. I drive from Eagle just to see them and will continue to do so. California traffic won't stop me from going to this office. Please don't believe the bad reviews, some people have nothing else to do but sit in their basement with their poodles and troll good businesses.

I thought I had done a review already. Maybe it never got past the draft stage LOL…read more Dr. Asay's office was recommended to me when we moved back to Idaho. It's where family members have been going and it helped that their office was right down the road from my children school. So they could walk into an appointment after school and I could meet them there from work. It is a bit of the pain that they're only open Monday through Thursday but usually that's not a problem. It's more just that I'm a little forgetful and forget to call them sometimes when they're open. As my children have gotten older I want them to be more mindful to communicate with me about what happened when I wasn't there yet. I appreciate that my children are older and can tell me the gist of it themselves but I want the staff to be more communicative with me directly. I don't want the risk of like in the "telephone" game ha ha. There was an instance when I had a crown done and there was some miscommunication, I felt, about the projected cost versus the actual cost and when I brought it up to them they were understanding and they worked with me.