This is the best care from front desk to the attending vet. I appreciate all of them…read more Mary Anne

I love this vet group! my dog has been seen by both Dr. Hyduke and Dr. LaFavour and the care is…read morewonderful! They are good listeners as well as excellent Drs. The office staff is also very friendly and helpful. I am so happy a friend recommended them to me!

Our dog Gwen was diagnosed with locally aggressive soft tissue sarcoma by Penn. It was located…read moreright by her eye. We were devastated. I think highly of Penn don't get me wrong. But, I was surprised to learn they do not have a surgical oncologist on staff. The Penn Dr. recommended Dr. Jennifer Reagan at Blue Pearl Malvern. She had a CT at Blue Pearl to be more informed for surgery. The CT report led us to the decision it would be wise to be as aggressive as we can to fight this. Gwen lost her right eye and a lymph node to this process. Dr. Reagan and the nursing staff kept communication very open from day one to the end. Everyone was good to us from the front desk staff to the Dr. herself. If you are an animal lover, you can tell when other people are true animal lovers. All the staff interacted with Gwen in that way and that provided much peace of mind. Gwen has had two follow ups at local vets since she has healed. Both vets commented on the quality of her stitching especially the eye since it was a long area. Gwen's pain was managed so well by the hospital I think the surgery was harder on us than it was on her. The days after coming home she was in high spirits and only concerned about where her groundhog friends were. I am thoroughly pleased with the level of care received. Recommend.

They do not care about the animal.. only money. I told them flat out what I had to pay. They agreed…read moreand then came back with nonsense and said I had an outstanding bill after the procedure was done and I told them I had NO MORE MONEY. All they said was to put my animal to sleep if I couldn't pay for the $5000 surgery they wanted to do, while leaving my poor little guy with an obstructed bladder to suffer for 5 hours!! FIVE HOURS!!!! Then when they finally did the procedure to unblock him with minimal care and said that his bladder was overly bloody.. you left him sit for FIVE HOURS!!! Horrible place. I do not recommend

Yes it's pricey it's a 24/hr ER. Duh. It is 100% worth it. Dr. St Clair was absolutely amazing and…read morehelped me to stay calm during a very stressful emergency with my pet. They are very transparent about pricing and she gave me several different options in different price ranges. She explained everything thoroughly and made sure I understood. When I ultimately had to transfer him to a different hospital for surgery due to pricing, they totally understood and assisted with the transfer. And they even followed up to see how his surgery went.

They took great care our dog. He got through his cancer treatments with flying colors.read more

i had been using this vet for years since rescuing my dog. i had found them to be informative and…read morecaring for my dog. that all changed when they opened the new center. each visit is a different doctor and they contradict what the previous doctor said. its obvious they are trying to get you in and out as quickly as possible. they are annoyed when you call in and forget about asking for explanations on what they are doing and how much it will cost, they make that very difficult. perhaps as an emergency center they are less interested in the routine care of your pet because of the low revenue opportunities. my last visit was the last.

Called on late Saturday afternoon because we were concerned our cat had a urinary blockage. Person…read moreon the phone could not have acted more annoyed. Told us you can bring him but I have appointments until 8 o'clock and you will have to wait hours until I can fit you in and the cost will be $157 for the exam alone. I wanted to say why don't you just come out and say don't come here.?! Their website says compassionate care??? This phone encounter was anything but. Shouldn't call yourself an urgent care if you have no desire to help an animal. Ended up going to another an ER who promptly treated him and were kind and he thankfully is recovering with what could have been a very bad situation.

Dr. Greg Hahn has been my vet for 20+ years. He has cared for 9 cats and 4 dogs that have lived…read morewith me. Dr. Hahn is knowledgeable, compassionate and very open with options, etc. As long as I live in this area, Dr. Hahn will be the one who cares for the pets who share my home.

Dr Hahn has been our vet for 15+ years. We have had 3 Labs, a Pitty , a boarder collie mix plus 7-8…read morecats over that time that he has helped us keep each healthy & happy. He is very proactive & honest with his care.

We have been going to Affinity for over 11 years and have had nothing but a positive experience…read morethroughout - from first visits for pups and a kitten to compassionate end of life care for our senior cat. All of the staff is caring and considerate.

My dog, Sonic, has been going to Affinity ever since we got him in 2015! I really recommend…read moreAffinity for your veterinary care if you're in the Malvern or surrounding areas. The Drs. and techs here really care about the wellbeing of your pet. We have been more than satisfied and my dog loves each vet visit. They're kind, compassionate, and take the time to explain to you any medical/health issues your pet may be having. 10/10 recommend Affinity for your furry friends!!!

Dr Prier is wonderful! The staff is super nice and helpful. I'd definitely recommend!read more

This that used to be A+ But they've grown so much in size that organizationally they are…read moredisorganized. Calls for vaccines/reminders are not happening the way they used to. They are not prompt with their appointments and their follow up is practically nonexistent. They definitely know what they're doing. They're good at what they do, but they need to tie up all the loose ends and become the worlds oiled machine that used to be..

Had my Gf bring my cat to this vet just for a standard check up because it had been a while and i…read morehad to work. I asked to make sure he got a good once over, especially with his teeth, a nail clip and a blood draw. Instead, i got a report from my gf that they couldn't even get close to my cat because he was so "misbehaved" and sent him home with 100 mg Gabapentin, without even administering it, and told us to schedule a new appt later, but not until he takes those pills. They didn't weigh him, look in his mouth, clip his nails, draw blood or anything. But they Had no problem sending me a $250 vet bill for doing literally nothing of the things i asked! Gave him 2 shots and a clean bill of health tho! Fast-forward to literally a month later, where I'm now spending $7000 at an emergency vet on a PU surgery on my blocked cat. If this vet wasn't so "afraid" of my cat he could have gotten a blood draw, like i asked, in order to check any of his levels and cell counts. Maybe i could have got him on a Urinary Care diet months ago and avoided all of this if the vet even bothered to do their job. I'm actually writing this review as I await the Emergency Vet parking lot. My cat can be nasty, I'll give you that. He was an abused street cat and doesn't like strangers. But no vet I've ever been to with him has ever complained about his behavior, refused care or even sent me home with the absolute max amount of sedative you can give a cat. My last update from the emergency vet currently working on my boy was positive! She told me he was feisty at first, but overall is a sweet guy once he feels comfortable in the environment. Funny how that works. I'm sure this vet is Great if you've got a dog who loves everyone or an old cat who is pretty laid back, but If your animal has any anxiety issues, i'd stay 100 miles away from this vet.

Good small vet practice - excellent for your day to day vet needs. Dr. Furman is very…read moreknowledgeable and good at explaining reasons for his recommendations and discussing options. Staff is caring, friendly and efficient (gets things right and follow up well). Price is very reasonable; you get the care you need without overdoing it. Have had basic check ups, shots, small cyst removed, and nails trimmed, as well as a much needed dental cleaning.

Dr Lyon and her staff are exceptional. Full stop. The compassion and love they show is like none…read moreother I have received for my dog. I never thought I would need a home vet, but my geriatric mastiff couldn't get in the car anymore without it being traumatic. It's so much more convenient to get care at home, regardless of your pet's health. She never pushed unnecessary medicine or tests on us in the name of selling products. Dr Lyon and her staff helped us though the last stages of my girl's life and I have no hesitation to utilize their services when our next dog finds us.

Cannot say enough good about this vet! She is wonderful and patient and takes such good care of my…read moredogs! Mobile service has been great - can't wait to see the new office. Thank you Dr. Lyon!

The Doctors and staff are warm, welcoming, and knowledgable…read more My dog always feels comfortable while she's there and I am grateful to them for helping her stay healthy and happy!

This place was alright until I found out my cat had serious kidney problems. This place lost the…read moreonly good dr they really had. And sadly no one else in this place knows how to follow a medical plan that's recorded down in there system so when you don't always see the same doctor they can all know what's going on well they definitely aren't reading over everything or important notes regarding serious medication that could result in hurting my cat. Sadly two day after having to talk to the drs about the meds she was on and things happening because of them not giving us the proper supplements and recommendations because they haven't listened to us or just can't read I guess? Sadly yesterday my cat lost her battle with kidney disease and I made the call to put her to sleep. If you have a severely ill cat or dog do not go here! I'm not the only one who would tell you this I can promise you that. Any reply from the Phoenixville animal hospital should be directly spoken to me on the phone. Cause I'm sorry but there isn't any excuse for what happened with this clinic.