Yes it's pricey it's a 24/hr ER. Duh. It is 100% worth it. Dr. St Clair was absolutely amazing and…read morehelped me to stay calm during a very stressful emergency with my pet. They are very transparent about pricing and she gave me several different options in different price ranges. She explained everything thoroughly and made sure I understood. When I ultimately had to transfer him to a different hospital for surgery due to pricing, they totally understood and assisted with the transfer. And they even followed up to see how his surgery went.

We have had two experiences and the first we decided to give the practice grace. We had lost our…read moredog and we were sad. The second experience was today. We called - we got a quote for a visit and then we went with our car who had a detached retina. They qouted one thing and upcharges us with no Consultation. They are over priced and they prey on people who are in distress with their animals. Shame on them !

Our dog Gwen was diagnosed with locally aggressive soft tissue sarcoma by Penn. It was located…read moreright by her eye. We were devastated. I think highly of Penn don't get me wrong. But, I was surprised to learn they do not have a surgical oncologist on staff. The Penn Dr. recommended Dr. Jennifer Reagan at Blue Pearl Malvern. She had a CT at Blue Pearl to be more informed for surgery. The CT report led us to the decision it would be wise to be as aggressive as we can to fight this. Gwen lost her right eye and a lymph node to this process. Dr. Reagan and the nursing staff kept communication very open from day one to the end. Everyone was good to us from the front desk staff to the Dr. herself. If you are an animal lover, you can tell when other people are true animal lovers. All the staff interacted with Gwen in that way and that provided much peace of mind. Gwen has had two follow ups at local vets since she has healed. Both vets commented on the quality of her stitching especially the eye since it was a long area. Gwen's pain was managed so well by the hospital I think the surgery was harder on us than it was on her. The days after coming home she was in high spirits and only concerned about where her groundhog friends were. I am thoroughly pleased with the level of care received. Recommend.

They do not care about the animal.. only money. I told them flat out what I had to pay. They agreed…read moreand then came back with nonsense and said I had an outstanding bill after the procedure was done and I told them I had NO MORE MONEY. All they said was to put my animal to sleep if I couldn't pay for the $5000 surgery they wanted to do, while leaving my poor little guy with an obstructed bladder to suffer for 5 hours!! FIVE HOURS!!!! Then when they finally did the procedure to unblock him with minimal care and said that his bladder was overly bloody.. you left him sit for FIVE HOURS!!! Horrible place. I do not recommend

Dr Prier is wonderful! The staff is super nice and helpful. I'd definitely recommend!read more

This that used to be A+ But they've grown so much in size that organizationally they are…read moredisorganized. Calls for vaccines/reminders are not happening the way they used to. They are not prompt with their appointments and their follow up is practically nonexistent. They definitely know what they're doing. They're good at what they do, but they need to tie up all the loose ends and become the worlds oiled machine that used to be..

We have been going to Affinity for over 11 years and have had nothing but a positive experience…read morethroughout - from first visits for pups and a kitten to compassionate end of life care for our senior cat. All of the staff is caring and considerate.

My dog, Sonic, has been going to Affinity ever since we got him in 2015! I really recommend…read moreAffinity for your veterinary care if you're in the Malvern or surrounding areas. The Drs. and techs here really care about the wellbeing of your pet. We have been more than satisfied and my dog loves each vet visit. They're kind, compassionate, and take the time to explain to you any medical/health issues your pet may be having. 10/10 recommend Affinity for your furry friends!!!

they are negligent. my cat escaped, was trapped, and brought here…read more he is vaxxed, updated on everything. i've raised him since he was 8 weeks and neutered him when he was still a kitten kaleigh tomasson needs to be retrained, or whoever put him under to clip his ear. THEY FAILED TO SCAN HIS MICROCHIP. THIS SHOULD NEVER HAVE HAPPENED. when i called they said "oh must've been an accident!" are you kidding me??? i only found my cat because i posted him everywhere and luckily and rescue foster lady was able to help me track him down. you failed at your jobs. don't take your pets here

Easily 5/5 stars. Everyone at the clinic was incredibly patient and compassionate with my dog. For…read morefolks looking to find a clinic where your pet is actively invited to see the vet as a positive part of their health routine, this is the perfect place to be. After struggling to find a vet who goes at my dog's pace, finding BVSPCA is a relief. The vet & techs each took their time making my dog comfortable with the clinic, getting down to her level and modeling cooperative care throughout the visit, and the front desk was welcoming and well-organized. By the end of our visit, my dog was fully relaxed (the treats our vet brought out didn't hurt!), and excited to continue her day. We're happy to find this clinic and will be recommending!

Been going here for over a year now and am extremely happy with the services provided. Prices are…read moreextremely reasonable and everyone is very friendly. I highly recommend them.

I love this vet group! my dog has been seen by both Dr. Hyduke and Dr. LaFavour and the care is…read morewonderful! They are good listeners as well as excellent Drs. The office staff is also very friendly and helpful. I am so happy a friend recommended them to me!

Very caring staff. Knowledgeable and compassionate doctors. I trust them with my cats' care.read more

We brought my dog in for grooming today. She was in perfect health and had no issues when brought…read morein. We are overprotective of our dog and have canceled grooming appointments in the past for very minor health or physical issues. When we picked her up today she was coughing and having breathing problems. So much so, that we rushed her to her regular vet to be examined. Then we also discovered something is wrong with her leg after the grooming. She is now staying at her regular vet for observation all afternoon to make sure she is ok. We called Whitelands Animal Hospital to find out what happened during her visit to cause these issues that did not exist before her visit to them. We spoke to Dr Frost who was immediately very rude and defensive. Instead of addressing the issues, she berated us saying we took forever to pick her up. As they know, we live 15 mins away and immediately left the house to pick her up. There was no delay in picking her up. Perhaps they should call 20 minutes before a dog is finished to make sure there is no wait in pickup or ask owners to stay very close by if they don't want the dogs waiting around. We never had an issue with picking her up in that timeframe previously. Dr Frost also refused to accept that anything may have happened during the grooming to cause the injury to my dog's leg. She said my dog barking caused her breathing issues. Our vet does not agree. It is very concerning that a doctor would be so defensive and completely refuse to investigate what happened any further. This is negligence. We will not be giving Whitelands Animal Hospital any future business and if you care about your animals and their wellbeing I would not feel safe leaving them in their care.

Exceptionally compassionate and soothing. No time limit to talk about my cat. Had plenty of time to…read morediscuss all options. No pressure to select their services. Dr. Ducker was wonderful.

From the owner: BluePearl Veterinary CyberKnife Cancer Center (BPVCCC) is a specialty animal hospital dedicated to…read moreproviding the highest level of cancer care to patients.We offer conventional radiation therapy, as well as more advanced forms of radiation, including intensity-modulated radiation therapy (IMRT) and stereotactic radiosurgery (SRS), also known as stereotactic radiation therapy (SRT). Specifically, we offer CyberKnife robotic radiotherapy, which is an advanced form of SRT.

My dogs loved Dr. D. so much. She was wonderful with them. Our leaving had nothing to do with her,…read morebut with some of the staff. Before the new building was built, we always had a wonderful experience with the receptionist and vet tech. But now I don't see those women working there anymore, which is so sad. Not sure what happened to them. I guess they have newer staff and they can be really rude at times. The way I was spoken to at times made me feel like I was in high school all over again. Completely unprofessional. My husband and I made the tough decision to go to a new vet. Thank you, Dr. D. for always taking care of my three fur babies. We will miss you so much.

Quite wonderful and knowledgeable staff & doctors. I have taken my dogs there for years now, and…read moretheir bedside manner is very well. They speak to you with a heart yet also with their education. They'll speak normally to you instead of medical terminology. And they speak to you like a human, pet owner with an open heart, not like you're just another client. Basically, if you're looking for a vet for your pets, go here. You won't be disappointed. They accept dogs, cats, as well as exotic animals.

i had been using this vet for years since rescuing my dog. i had found them to be informative and…read morecaring for my dog. that all changed when they opened the new center. each visit is a different doctor and they contradict what the previous doctor said. its obvious they are trying to get you in and out as quickly as possible. they are annoyed when you call in and forget about asking for explanations on what they are doing and how much it will cost, they make that very difficult. perhaps as an emergency center they are less interested in the routine care of your pet because of the low revenue opportunities. my last visit was the last.

Called on late Saturday afternoon because we were concerned our cat had a urinary blockage. Person…read moreon the phone could not have acted more annoyed. Told us you can bring him but I have appointments until 8 o'clock and you will have to wait hours until I can fit you in and the cost will be $157 for the exam alone. I wanted to say why don't you just come out and say don't come here.?! Their website says compassionate care??? This phone encounter was anything but. Shouldn't call yourself an urgent care if you have no desire to help an animal. Ended up going to another an ER who promptly treated him and were kind and he thankfully is recovering with what could have been a very bad situation.