This shop has a new owner for a while now and they have really made this place and ONE STOP SHOP!!!…read morei've been coming here for over 5 years and now they even have a full staff to help you with all your needs who are actually educated when it comes to anything your looking for. Roy & Jimmy are gems who care about their customers here!!

Love the owner and his employees. Always welcoming and always having awesome attitudes! (Great…read moreprices by the way!) Ñ

Does it close 8:30 now? This is third night this week that I've been there before closing and It's…read moretotally shut down. Maybe due to the break in over the long weekend, I saw broken window about 1:30 am and police there etc, it pisses me off that crime is happening more often in our neighborhood recently. I remember when this area was really bad twenty years ago and I hope it doesn't repeat. I wanted to support them as a customer this week but since hours not posted anywhere except on here I don't know when they close up these days Anyhow I really like some of the employees, miss the guy who ran it like a pro few years back, he was the best. Lately though some of them don't know what you are asking for, my theory is they are hanging out in the back door more than they are getting to know their products. I frequent places that know me as customer and that's disappearing it seems. Sucks they got robbed, no one deserves that.

The new guy closes at 8:50pm!! Very unhappy to see this since the wonderful gentleman that left was…read morevery nice and accomodating. I wonder if the owner knows how much money he's loosing out on closing before 9:00pm..I'm taking my business to the gas station..he even saw me come up to the door but wouldn't sell me cigarettes!! this photo was taken at 9:53pm!! bad customer service this new guy!!

Awesome service . Huge selection always have anything and everything you want and needread more

This used to be my favorite shop in Long Beach and would rave about it to all my friends. I…read morepurchased a brand new vape from here today and it was defective right out of the package. The device wouldn't turn on at all, even when connected to a charger. I returned to the store almost immediately with the packaging expecting a simple replacement, but the owner was extremely rude, dismissive, and unhelpful. Instead of resolving the issue, he tried to shift blame and gaslight the situation, even though the device clearly never worked. Any reputable shop knows that sometimes products arrive defective, and replacing it for a customer who just purchased it is basic customer service. Even just the right thing to do as a human being. Instead, I was refused help and the guy wouldn't even provide his name when asked. Such a disappointing experience. I paid for a product that never worked and was treated poorly when I tried to resolve it and there never was a solution. I'd never come back or spend my money here again.

Long time regular customer. Sold me a defective geek bar. Okay so I buy another one. They had me…read morethrow away the package and "test it" before I leave. Come to find out it's a counterfeit/knock off Geekbar. Complete garbage. They don't want to take responsibility for it either. Definitely steer clear of this place.

Thank you guys soooo much for the service. You guys have really great communication skills over the…read morephone. You guys have no idea how many smoke shops I called in the area. Don't waste your time calling around like I did, Smoke Monkey for the W

Hey!! This place is pretty cool and never noticed this place even existed!…read more My husband and I always said "We don't have any Whole Foods type of stores here... just a Trader Joe's around the corner." Well guess what? California Heights Market is like a mini version of Whole Foods. They serve a lot of quality and organic products + other amazing things you can find.. like aged meat, sushi, infused olive oils, a spice shop, bread, sandwiches, nursery and *drum rolls* beer on tap! Such a small market packed with so many great things AND they have upstairs and outside seating!! I can see parking getting a little tough here on busier days as it does seem to be in the busier part of Castro Valley with all the other eateries you can find outside of the California Heights Market. I can't wait to come back here because they do have a ton of cool organic beauty products that are great for those who have really sensitive skin but can get a little pricey!

I wish I could give these guys less than a star. Been coming here for 12 years. Bought some beers,…read morewent back and told them they were oxidized, dude says, "oh I'll tell our vendor" as I'm trying to buy another pack of beers. I didn't ask for a discount, refund, nothing. Gave it a week. Went back and bought another pack of beers. Asked the guy " oh did you talk to the vendor ", nothing. Dude basically said "oh there's not much we can do". Uh yeah there is. Como the customer the $15 pack of beer he's trying to buy since the other he bought was no good. You call yourself a neighborhood market, maybe try acting like one. You're telling me if I bought a bottle of wine and came back and said "hey it was corked", you would do nothing? I will never buy here ever again. Place is over priced and the owners and employees simply do not get it.

Ive been coming here for a couple months for a geekbar and never had a problem. Came to get a vape…read morea couple days ago and it was 100% fake geekbar. Didnt hit right, QR code wouldnt scan, it taste like straight up cough syrup when it was supposed to be a miami mint vape...asked if I could get it switched out and he gave some BS excuse. Dont buy nicotine vapes here.

The cheapest butane ever!!!' Rare…read more.. Expensive brand... for 5$ Crazy to find something like that

Best smoke shop in the area. Great selection. Amazing service and great value the staff is informed…read moreand welcoming

they still sell flavored wraps and vape juice and menthol cigs, you gotta ask him and it's not…read moreinside the store. they keep it in the car right in front. reporting your store.

Picked up a Puffco Proxy. They price match puffco website. Staff was friendly and very attentive…read more They have parking in the back if you can't find any in the front. They gave a variety of accessories for your smoking needs! Recommend

Kaity was amazing!!! She was so helpful and so sweet It was my first time there and she took her…read moretime to educate me on each product, I'll definitely be coming back because of her amazing customer service thank you kaity!