Gotta a lot cool incense. They even have one that smells just like WAFFLES and breakfast!read more

There are certain associates that charge one price for it. The vapes and there are other associates…read morethat charged a different price for the vapes.

I wish I could give 0 stars. Came here to purchase a vape and goth girl at the counter immediately…read moregave me attitude and was speaking in a very snarky way. After the way she spoke to me I didn't even want to purchase a vape from her. Lost a customer. She should not be working a customer service job if that's the way she treats the people that walk into the store she is working at the counter of.

Great store , great customer service highly recommended for all tobacco and vape needread more

Great service from the guy up front. I had to call to make sure they had what I want, and he helped…read moreme out perfectly. Product worked phenomenally.

This is a review of the Chippewa store. Almost every vape juice is expired. they are way too…read moreoverpriced. Employees are not knowledgeable. Go to Tobacco 4 Less.

I like this place, very knowledgeable. I had a few questions that new vape shop could answer except…read morethis place. They were able to give me my answer. We will definitely be going back.

I went there to buy coils. I told, I guess the guy that was there. I just needed the coils. The one…read moreI had in my vaporizer was only 1 hour old, and he tore my vaporizer apart and took it upon himself to put one in. I told him 5 times to stop and he just did what he wanted. He could barely speak english so i should have known better. I will never patronize that place again. It's a shame one of the best if not the best stores in the butler area went from highly recommended by me to me wanting them out of business.

I bought some cigars for my 91 year old friend. He usually smokes the Romeo&Juliette. They were out…read moreand I asked for something comparable in a mild smoke. What was suggested was a 150th Aniversery R&J. They happened to be $25 a piece. I bought 8 of them. The total was $200 plus tax. My guy said they were very strong and harsh and was uset with the cost. I went back a few days later to do some kind of exchange for 7 of the cigars. I walked in and Josh, the owner happened to be in that day. Long story short, he spent the time to get replacements in a few different brands. I think there were 12 cigars and he gave me the difference in cash out of his pocket. I want to say, you don't get customer service like that anymore. I was extremely pleased the way Josh handled the return and so was my guy. At 91, he has two pleasures left in life. A good meal and a good smoke. Josh made that happen. Hopefully in all those new and different cigars, my guy can find one he likes a lot.

Staff was friendly and helpful. They have a very good selection with something for everyone. Prices…read morewere very reasonable. Good atmosphere with pLaces to sit watch TV and enjoy your cigar. They have non alcoholic beverages and snacks for sale. I travel all over the country and am always looking for a good lounge. Sitting at the hotel and smoking to fine but weather makes that impossible at times. I would definitely recommend this place and will return.

Good little spot, good prices. I found Matt to be really helpful. Not only was he knowledgeable…read moreregarding different vape brands but he gave me some solid directions around town. Great customer service

Very knowledgeable and helpful l loved that store. The new place that bought it is also my go tooread more

I'm not one to post reviews, good or bad, but the service my wife and I received over the weekend…read morewas absolutely ridiculous. I purchased three disposable vapes last week. One was for my wife, but they didn't have the flavor she wanted, so I tried something I thought she would like. Turns out, she had had it before and knew she didn't like it. So, we didn't open it. Went in a couple days later, with the receipt, to return it. Again, the item was undamaged, unopened, and unused. The worker said that he couldn't return it for a refund unless we returned all three of the vapes I purchased at the same time. He said "that's the way the system is set up". I do NOT believe this in any way, shape, or form. What kind of policy and/or system is set up in which to return one retail item, you must return ALL of the other items on the receipt? If this is true, I'd like to hear it from the owner of the store, along with the reason why I'm out $25 on this transaction. I was a pretty good customer until this happened. They do not deserve $0.01 cent of the money I work very hard for. Never again.

This used to be my favorite places to go for all my vape needs... been a customer about 2 years now…read moreand I'm going to be brutally honest.... I never want to step foot into that store again. The new employee who took place of the person who had been our go to since day 1 has been nothing but rude to my fiance and I. Uninviting body language - assuming we want to buy some thing when we ask to taste the juice - not setting up properly for tasting juice (telling us to put a drop on our finger to taste) I am overall unhappy with the change in quality service there.... This is coming from a customer who's spent thousands of dollars here

I have been coming to East Ciast Vapes since pretty much its first opening. It is my go to for all…read moremy vape needs. They are a friendly informative group of people with Customer service above and beyond. Thanks Amy Kaitlyn and crew. Keep up the great work

Originally started going here because I lived right across the street, so it was super convenient…read more But now it's quite literally the only vape shop I got to. Most of the employees know what I get but they're also really helpful if you're looking for something new or if something isn't working right. Very chill and welcoming.