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    Toast Away

    5.0 (1 review)
    Open 10:00 am - 7:00 pm
    Updated 2 months ago

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    2 months ago

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    tripcentral.ca - Square One

    tripcentral.ca - Square One

    4.0(5 reviews)
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    Everyone here was so helpful on helping us book our dream honeymoon!!! We stayed at the Sandals…read moreRoyal in Barbados!! It was a dream!!!!! Quality service here unlike their neighbours across from them flight centre! Thank you everyone at trip central!!

    I don't typically write reviews but feel compelled to share my experience so others don't…read moreexperience the same. This week I made a booking for my family, leaving next week, last minute all inclusive. Everything was booked, paid for, and arrangements were made. Something happened with our booking and I was called 2.5 hours later to be told that they lost the booking somehow and we would have to pick something else. When I asked how this happened all I was told was "these things sometimes happen". No one took any accountability for it. The agent I was dealing with told me he would follow up with me the next day to discuss options. When I didn't hear from him by mid morning, I began calling the main line and asking for a supervisor. I kept getting the same script, these things happen sometimes and there's nothing we can do. The original agent finally called back around 3:30pm and left a message that everything was canceled. My messages to customer service remain unanswered and my email via Facebook says that it seems my issue was resolved and to let them know if I still needed to talk to someone. This is the poorest level of customer service I have ever experienced. Not only the error with the booking, but the complete lack of follow up and follow through and not one person taking accountability for this. We now have to rebook for different dates and pay significantly more money because someone dropped the ball, and they don't even have the decency to call me back personally. I would never recommend Tripcentral again.

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    Polo Travel - At Polo Travel, our goal is to make travel easy!

    Polo Travel

    5.0(3 reviews)
    8.6 km

    Kudos to the team at Polo Travel! My parents and now me and my family have trusted Polo Travel for…read moreall our trips over the past 30 years and have always been 110% satisfied. From nation-wide to international trips, they have always delivered outstanding service and results - giving my family the gift of beautiful travel memories. Thank you Polo Travel for your consistently friendly and outstanding service and I look forward to many more years of travel with you by our side!

    I never write reviews but Rosie at Polo Travel goes above and beyond to ensure her clients receive…read morethe best experience possible. Rosie is quick to respond to everything. This includes planning your trip and/ or supporting you with all COVID 19 travel concerns. She has a wealth of information at her finger tips and if she doesn't know the answer she spends whatever time it takes getting it for you. During the pandemic Rosie has spent over 24 hrs at a time on hold with airlines in order to support her clients. I know from personal experience that she does whatever it takes to ensure her clients not only have the best vacation but are also safe and make it home safely Especially during the pandemic where rules are constantly changing or obstacles keep coming up. Personally I will never use another travel agent. I highly recommend Polo travel and more specifically Rosie for all your travelling needs. You will not find a more dedicated travel agent.

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    Toast Away - travelagents - Updated May 2026

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