Everyone here was so helpful on helping us book our dream honeymoon!!! We stayed at the Sandals Royal in Barbados!! It was a dream!!!!! Quality service here unlike their neighbours across from them flight centre! Thank you everyone at trip central!! read more

I don't typically write reviews but feel compelled to share my experience so others don't experience the same. This week I made a booking for my family, leaving next week, last minute all inclusive. Everything was booked, paid for, and arrangements were made. Something happened with our booking and I was called 2.5 hours later to be told that they lost the booking somehow and we would have to pick something else. When I asked how this happened all I was told was "these things sometimes happen". No one took any accountability for it. The agent I was dealing with told me he would follow up with me the next day to discuss options. When I didn't hear from him by mid morning, I began calling the main line and asking for a supervisor. I kept getting the same script, these things happen sometimes and there's nothing we can do. The original agent finally called back around 3:30pm and left a message that everything was canceled. My messages to customer service remain unanswered and my email via Facebook says that it seems my issue was resolved and to let them know if I still needed to talk to someone. This is the poorest level of customer service I have ever experienced. Not only the error with the booking, but the complete lack of follow up and follow through and not one person taking accountability for this. We now have to rebook for different dates and pay significantly more money because someone dropped the ball, and they don't even have the decency to call me back personally. I would never recommend Tripcentral again. read more

We plan an annual trip with two other families. In the past, we've used other travel agents however this year we reached out to Beth at Trip Central to help us out. Having 5 people in our family creates challenges when looking for a destination. Beth provided us a number of options and got us the best rate available. The other families booked with someone else and ended up paying more! She provided information on places to go and things to see as well as airport information. This year's trip was very memorable and we owe a big thank you to Beth for all her help! We will definitely use her for our future travel needs. read more

Beth has been great over the last two weeks. She helped us to book a fantastic vacation and even found lower fares than we expected. Thanks for putting customers first. read more

Beth McKinley is BY FAR the best travel agent you will EVER have the pleasure of dealing with. I've been going to Beth for a few years to book several different types of trips.. ie. Peru Adventure, Euopean flights and most recently our destination wedding and honeymoon. She is very diligent, prompt and very well organized. She is easy to get a hold of and is always so much fun to deal with! I will ALWAYS use Beth whenever I travel!! :) read more