Nate was extremely helpful and made the experience great. Would recommend coming backing.read more

Three times in a row now we've gone in for tire service and had either cross threaded lugs or…read morebroken studs. I'm not sure what ape they have back there cranking down the lugs to 400psi or what Nascar pitboy wanna-be who doesn't know how to start the lug with his hand, but they clearly don't care. Sure they'll pay to have it fixed, but Id rather not have to spend 1-3 days having work done on a vehicle every time I go in with a flat or rotation. Unprofessional, untrained. A copy paste reply isn't going to help, you had more than 3 chances to get the issue straightened out with your employees and management. I will not be back regardless. This is a bad business.

I took my car in to have it serviced and the tire pressure checked. Roger took care of everything…read moreincluding visually inspecting it while it was up on the rack. Roger is very personable, as well as knowledgeable. I would not hesitate to recommend him for all your auto needs. Just one caveat, be sure to bring cash. I didn't know in advance, so I was unable to get more services. I will get them next time since I do plan to come here again.

I really was impressed with the owner who helped me out so much. I was just visiting UCA about a…read moreposition and I believe the Lord led me to get help with an unexpected repair. Really enjoyed getting to know this shop. Thanks again.

I took my car here for a new ac compressor in 2022. Was told that the only way to get the warranty…read morewas to get a new condenser as well. I agreed and they put it on. A week or so later, I'm back in there to get a second compressor because they overcharged it with freon and burned it up. It works again for about a week before it goes out again and I am so frustrated that I don't take it back to let them look at it until this year. Choosing to suffer through the heat wave of '23 with no ac simply because I didn't want to deal with the rude guys at the desk. I only returned this year at the urging of a coworker who agreed to come with me to attempt to get this sorted. They said that all the parts were lifetime warranty which was another reason I chose to go back. They found a leak in the system and replaced a valve as well as recharged the system. It worked. Until it started blowing hot again. So, today, the same coworker and I take my car back to get them to look at it. The guy who gives it a look this time accused me of taking it to another shop all because the condenser - that they put on in 2022 with the original compressor- doesn't appear on their records. I told him that I hadn't taken it to another shop but he wasn't believing me and essentially told me that my warranty was void. I will not be returning to this business. And I will warn everyone about this experience.

It was a Saturday, so it was busy. We had a great place to sit and wait. I listened to the…read moremanager wait on customers and on the phone and he was great!! I was impressed. Then they texted me husband Monday, to make sure everything was ok with our tires.

They have the junk you need at times, desk guy is as very helpful and though they didn't have what…read moreI need it he pointed me to where they could of possibly have it

They have a good inventory of used cars and hard to find vehicles and it is setup nice so you can…read moreget to whatever you need. Make sure you are done before 5 pm, they wont wait for you. They want to go home to. Great place to get good used auto parts prices are reasonable, plus they will return parts that are not working for anstore credit but thats better than most places. Some people are just looking for something for nothing. I would recommend here over anywhere else locally.

They have tinted my 4th automobile and always done an excellent quality job. Recently replaced my…read morewindshield and re-tinted. Again, excellent job. Highly recommend.

This place has terrible customer service. They did not honor my appointment day. Called last minute…read moreto cancel and was rude.

We were traveling home to Iowa when we had a tire blowout near Conway Arkansas. We called a a tow…read moreservice and they said they could get to us but not till the next day. It was 97 degrees and we were in a parking lot on the side of the road in a small town. Next we called Michael Phillips Wrecker Service and he said he could be there in 90 minutes. He was there inside of 90 minutes. Michael was polite and efficient. He took great care of our car and got us to the tire shop. If you're ever near Conway AR and need a tow, call Michael Phillips Wrecker Service! Thanks for providing great service!

I was stranded on I-40 by the Dave Ward exit with a flat tire. I couldn't get one of the lugs off…read moreand thought it needed a lug nut key. I didn't want a tow to Little Rock from there and so we ended the call. Minutes later I get a call from an employee that said he was on his way to help. Turns out that I didn't need a key, but the the threads we stripped. Mike didn't charge me anything even though I got his out of his house at 8:00 PM. I would trust these guys every single time!

I decided to take a chance on Budget Automotive after reading on the Conway Chamber site that…read moreHonda's (my make of car) were among the specialties of the shop. I had an exceptionally positive experience with Kenny, the owner and mechanic. Kenny seems to be very competent and was a good communicator while my vehicle was in his care. Admittedly, I'm no expert in automotive costs, so after receiving my bill for a replaced front axel I followed up with a man more in the know: he confirmed that I had indeed received a very fair price for the parts and labor. I've taken my car to Austin Bros. in the past, but will probably bring it back to Budget Automotive next time it needs servicing!

My son was driving home to California from school on the east coast. When he passed Little Rock his…read morecheck engine light started flashing. I found Budget auto on yelp and gave him the address. They looked over his car and determined what the problem was and that it needed repairs. Rather than try and make a few bucks off a college kid he told him that although it needed repairs it could wait until he got home. Didn't even charge him for checking over the car. Wish this shop was in my neighborhood. Thanks Budget Automotive.

My 2025 2500HD black truck, with less than 2,000 miles on it, had never been through a car…read morewash--until this incident. I took it through their wash, and it ended up with severe scratches. The pictures don't even do it justice. After exiting, I went to vacuum my truck and immediately noticed the damage. I called for a manager right away. When he arrived, he took a few photos and even admitted, "Yes, it did scratch your truck, and you can see the marks." I was told I'd get a call by Monday or Tuesday, but no one reached out--I had to follow up on Thursday. When I finally spoke with the manager, he backtracked, saying the pictures didn't look like damage caused by their car wash. I'm not asking for a full repaint--just for the scratches to be removed. But I already know that won't happen. Avoid this place at all costs! It even looks like someone else had their car scratched--I saw their pictures too.

Scratched my car, all over…read more ..but that's what happens when you don't use touchless. The vacuums were nice though...