I've to this place many, many times before. They always have great deals on quality items!…read more I was there today and Kevin, customer sales rep. was super friendly, we joked the whole time. "BUILT" brand products (most) are 1/2 off! Actually many items are 1/2off. Hurry in, and tell Kevin I sent you

Had lots of issues and discovered that the manager has literally ZERO riding experience at all and…read morethe assistant manager is only 19 years old with essentially no experience either. Do ANY of the employees actually ride? This place used to be full of actual riders whose opinions I trusted. Not anymore. Last visit I overheard a customer say he had ridden two days out of his way to pick up some brake pads. They were incorrect and not in stock. He was SUPER pissed and the manager that screwed up didn't even APOLOGIZE!

Took my bike for a tire, oil change, air filter and chain lube. The quote prior to me bringing my…read morebike in was $240 for the tire, $100 for the service(Honda of Russellville charges $125) and I asked them to look at a blinker which just had a wire disconnected (10 minute job). I was told when I dropped the bike off that if anything else needed to be done to it, I would be given a call to ok the extra cost. I was expecting $350 plus tax. Picked my bike up and was handed a bill for $550... of which $173 was not paid after some cursing by both parties. That's right. They tried to charge me 300 dollars for an oil change, air filter and chain lube on a CBR 600. I will never be back. Shakedown, pure and simple.

Two days from home and The Twisted Grip the was the only shop within 100 miles that had the chain…read moresize I needed. It turned out that the owner ordered his replacement chains with several extra links for situations like mine (rather than just the exact size of typical/common bikes). They put aside what they were working on in order to prioritize my work and made me feel welcome while I waited. As far as I can tell the work was perfect and thanks to them I was able to finish my trip. I definitely recommend!

We went in looking for a ATV part. They said they could order the part and gave a price over $170…read more The same part on line was $78. I ordered on line. They have a very nice customer friendly show room.

I visited Riggs during lunch for about 15 minutes. The things I was interested in where not priced…read moreand I never saw anyone that worked there. Not a good first impression. You would think that a nice looking showroom like that would have a least one salesman. Better luck next time, if there is a next time.

Always been my go too. They'll take care of you. Have purchased there since the 1978.read more

This is the review of customer service. I have a pretty old bike and this place was nice enough to…read more both listen to what was going and and to tell the truth! No one does that anymore. Seth at service said if he thinks they can fix it they will, but if not he knows a good place that can! That is all people are looking for, good old honesty. I will update later as to a service review.

I have friends in Oklahoma and Texas that have bought from Gregory and love them. 6 months ago a…read morefriend in Delaware was looking for a new Indian so I told him to call Gregory. They sold him a Roadmaster Elite, and delivered it to him in Delaware and picked up his trade. He was very pleased with the Indian and the service he received.

I cannot say enough about Rob and his team... I've never met you Rob - but you are one of my…read morefavorite people on this Earth, and I just can't thank you enough f...or everything you did for my husband and I when we were stuck with a broken down motorcycle and 600+ miles from home. Below is the review that my husband wrote on the Yellow Pages, and Google - I just wanted to add my own praise as you truly deserve it! You cannot imagine how much you helped... And we definitely thank you from the bottom of our hearts. Top notch service technicians at this location that helped find an issue on my brand new XC that was overlooked by my home dealership. Hats off to the professionalism of everyone I talked to and worked with, especially Rob the owner. He redirected efforts to my bike from others since I was stranded 600+ miles from home on a bike trip. He also worked with the Victory warranty department on my behalf and saved me $500+ dollars in towing bills since I was 2.5hours from his location and the two other closer dealerships (North Arkansas / Southern Missouri) wouldn't work with me to help. Excellent showroom worth visiting and definitely worth letting them work on your bike and other equipment.

Lots of amazing Powersports! Motorcycle's, side by side's, boats, jet skis, 4 wheeler's ext…read more Definitely worth a trip there when making your new purchase!

Excellent customer service and technicians know what they're doing. Also seems to be the only shop…read morein town.

Had a slight problem with my new bike. Logan went through the entire bike, and now I have a solid…read morefun bike thanks to The Ride. My wife and I both will continue to be loyal customers. Thank you, Patrick Lawler

Another repair gone wrong at Rock City Harley Davidson. Honestly, I don't know why I keep going…read morethere. They used mixed matched nots and bolts to reattach my rear fender. They did not use thread lock, it vibrated off 124 miles later scratching the hell out of the paint. I go back with the parts and they are very rude in service department, then the punk manager refuses to fix their mistake and curses me

In every city I visit I go to Harley and collect chips and see if there is anything exciting in the…read morestore. While I was In this Harley I found all types of clothing. I was very impressed. The prices were impressive and the staff were very friendly, and helpful. I saw a few things for my big day in October .