Tip: Online orders are available for pick up at CUSTOMER SERVICE; straight back from front doors…read more NOT at the check out. (They should maybe consider putting a sign up, eh?) Picked up my online order, for which I had been emailed a receipt, and was then offered a printed receipt in store.... Stop it. Stop the insanity. Save the paper for books, and toilet paper. Everything else can be digital.

I love this store and I have been there several times, but checkout is sometimes difficult. At my…read morefirst visit to the store, the clerk asked if I had a rewards membership. I told her I once had a premium account but I thought it had lapsed and I might need to renew. She asked which kind of membership I had and I told her I wasn't sure. She told me I had to know or she couldn't process it. She entered my phone number and rang up the order as a basic membership. I let it go and shopped there a few more times without being asked which type of membership I had. Last Friday, I was waiting to check out, and the woman ahead of me was asked for her phone number to enter for rewards. When I checked out, I wasn't asked so I asked the clerk if she didn't want to enter my phone number for rewards. She was generally kind of rude but did enter the numbee and didn't ask about a membership type. When I got out to my car, I logged into my account. It indicated that I had a basic membership but listed the differences between the basic and premium and allowed me to upgrade. I upgraded without incident. I think the staff should know how to access the membership type and should be able to upgrade for you if you are willing to pay the cost of a premium account. The staff on the floor seem nice and helpful but checking out could be a more pleasant experience.

They are not making money so not very happy and it's not really a storefront but a home converted…read moreto book area in front of house. They didn't want to buy my book, didn't even low ball me because I think they don't want to lose the money for a book that might sit there a long time. And I drove from Beloit so wasted my gas. They aren't even friendly, but kind of clique of old time friends. If I was a guest in their house, I didn't feel welcomed .

From the owner: We provide residents of Rockford, IL with antique books and magazines. We specialize in antique…read morebook about history, religion and automobiles. Our enthusiasm for antique books has helped fill our shelves with over 15,000 books! We have an abundance of hard to find books, magazines, posters and even DVDs. If you're looking to spruce up your library, or if you are looking for a hard to find Hemmingway, we can help. Our staff is very knowledgeable about our inventory and literature. Come in and ask us about publications, collectibles or any other literature related question. We love to help you find that book you have wanted. Whether you need a used DVD or book, we're here to help. All you need to do is give us a call and we'll take care of the rest. We buy and sell used and antique books. We specialize in books for history, religion, and automobiles. Over 15,000 books in stock, plus DVDs and magazines. Used, rare and antiquarian books.

This company is amazing!! They care and provide for a homeowner as well as huge corporations!…read moreFriendly, knowledgeable and affordable!! I will continue to use CTEC Shack!

Oh my goodness this is a treasure trove of a store. They have something for everyone here. Worth…read more while to stop in and ck it out. They have local books and security cameras, antennas and more. Thank you for all your help!