Quick stop before closing up a trip to Rockford. It's a beauty of a two-story bookshop,…read morebeautifully decorated. Selection was mid, would have liked to see a romance section. Sounds like they will be moving locations soon so hopefully the collection will expand. Nice stop for bookworms visiting Rockford.

Had a horrible experience setting foot in Maze Books. The manager/owner was not very…read morehospitable--and was delusional--thinking I'd set foot in the shop multiple times--when in fact I'd only ventured in once. Would not recommend purchasing books from them.

Tip: Online orders are available for pick up at CUSTOMER SERVICE; straight back from front doors…read more NOT at the check out. (They should maybe consider putting a sign up, eh?) Picked up my online order, for which I had been emailed a receipt, and was then offered a printed receipt in store.... Stop it. Stop the insanity. Save the paper for books, and toilet paper. Everything else can be digital.

I love this store and I have been there several times, but checkout is sometimes difficult. At my…read morefirst visit to the store, the clerk asked if I had a rewards membership. I told her I once had a premium account but I thought it had lapsed and I might need to renew. She asked which kind of membership I had and I told her I wasn't sure. She told me I had to know or she couldn't process it. She entered my phone number and rang up the order as a basic membership. I let it go and shopped there a few more times without being asked which type of membership I had. Last Friday, I was waiting to check out, and the woman ahead of me was asked for her phone number to enter for rewards. When I checked out, I wasn't asked so I asked the clerk if she didn't want to enter my phone number for rewards. She was generally kind of rude but did enter the numbee and didn't ask about a membership type. When I got out to my car, I logged into my account. It indicated that I had a basic membership but listed the differences between the basic and premium and allowed me to upgrade. I upgraded without incident. I think the staff should know how to access the membership type and should be able to upgrade for you if you are willing to pay the cost of a premium account. The staff on the floor seem nice and helpful but checking out could be a more pleasant experience.

They are not making money so not very happy and it's not really a storefront but a home converted…read moreto book area in front of house. They didn't want to buy my book, didn't even low ball me because I think they don't want to lose the money for a book that might sit there a long time. And I drove from Beloit so wasted my gas. They aren't even friendly, but kind of clique of old time friends. If I was a guest in their house, I didn't feel welcomed .

From the owner: We provide residents of Rockford, IL with antique books and magazines. We specialize in antique…read morebook about history, religion and automobiles. Our enthusiasm for antique books has helped fill our shelves with over 15,000 books! We have an abundance of hard to find books, magazines, posters and even DVDs. If you're looking to spruce up your library, or if you are looking for a hard to find Hemmingway, we can help. Our staff is very knowledgeable about our inventory and literature. Come in and ask us about publications, collectibles or any other literature related question. We love to help you find that book you have wanted. Whether you need a used DVD or book, we're here to help. All you need to do is give us a call and we'll take care of the rest. We buy and sell used and antique books. We specialize in books for history, religion, and automobiles. Over 15,000 books in stock, plus DVDs and magazines. Used, rare and antiquarian books.

This company is amazing!! They care and provide for a homeowner as well as huge corporations!…read moreFriendly, knowledgeable and affordable!! I will continue to use CTEC Shack!

Oh my goodness this is a treasure trove of a store. They have something for everyone here. Worth…read more while to stop in and ck it out. They have local books and security cameras, antennas and more. Thank you for all your help!

This place was odd. The comics aren't filed beyond letter. Meaning that Superman title you're…read morelooking for could be anywhere among the "S" bins. Low prices; but almost more effort than it's worth to find anything. Seems like it may want to focus more on its magna and card game side than its comics side.

Imagine if WhatNot had a physical store, this would be the perfect embodiment!…read more 1) Buying/Selling Single Cards When you buy a card, they'll sell you the card at market price based on TCGplayer. But they charge you for the price of the highest price and best condition card. My gripe is, they sold me cards at MINT condition pricing, but the cards were at best LP or P condition. It's hard to see the blemishes at the store, because the lighting is so drab. And of course, once you buy the card, automatic no refunds My heart sank as I was examining my newly purchased cards, prepping to send them to PSA, and suddenly noticing bends in the corner and creases in the center of the cards When selling a card, they will bring the card to the back room for better inspection, obviously a room with better lighting. Because we all know that the lighting in the lobby is dim on purpose. Then they'll try to lowball you by telling you that the card is "not mint" and has random damages here and there. Which then, they'll only offer you half the amount of the lowest asking price (not considering the condition of the card in TCG, ex. offer you half the price of a Heavily played condition card, while the card you brought was Near Mint) 2) Staff They employ younger staff, probably demographic of college students. These kids were nice. They were doing the best they can with customer service. Some of them do show that they are struggling a bit with standard operations, but i can't really fault them for that. The managers however are NOT pleasant. Caleb seems like he is there more to chat and halfheartedly do the work. I saw him often, but i don't think he's the owner. Anyway the dude rips me off with the extremely inflated "market pricing" and looks me in the eye as i'm paying overpriced and damaged cards. Then he acts like the victim when I refuse to sell my pristine cards at such a lowball offer. And the funniest thing is, while peering at the selection at the card counter, the dude was patting himself on the back and openly bragging about he he was able to nickel and dime a desperate seller out of extremely japanese pokemon cards. But then again, acted like the victim when he can't lowball you. Wow....just wow.... There the other manager, dude with rough hair and glasses. Not bald, like Caleb. At first he seemed nice, but he tries to channel Caleb's toxic practice and act all tough. 3) Online Purchases I ordered some items online before ever visiting the physical store. Boy howdy, they sent me damaged boxes that I preordered. Though, yes I understand that the the physical store may not have been the ones directly handling the online order and probably operates from a separate warehouse. So I'm not faulting the store for that, but just understand that even the online experience was no good either. All i can wish is the best for them, but i'm certainly not coming back. They insist on price matching TCGplayer, but ironically TCGplayer offers better customer service, cards that are actually mint condition, and accountability.