Man...I'm SO torn writing this review. First off, don't go by whatever address or store hours you…read morefind online. Just call the number listed, and you're almost certain to get Jerry. Jerry is quite the character. He's a super nice guy that truly means well, and certainly cared about our business.
My wife & rented a paddleboard for the week, and also took a pontoon boat our for the day to go over to Dog Island. The paddleboard was in overall decent condition for a rental, so no complaints there. We met with Jerry on the morning of taking the pontoon over to Dog Island at the shop to go over some things & how to follow the channel markers. My issues with this whole operation began when we went to get on the boat.
He assured us we were taking out his "nicest boat". A 2013 Bentley. ALL of his boats are run down. BAD. He literally had to move parts left from another boat for us to board ours. The seats were destroyed. The deck had soft spots. The pontoons are dented. The gates were either broken or missing. The steering wheel was held on with 3 metal screws. The trim on the motor didn't work. However, he did show me how to hold the connectors on the battery just right to get it to work. The gas wasn't full. He assured us we wouldn't need gas, but had me go get some anyway. I'm not sure how much was in it, but we ended up getting $57 worth of fuel!
Anyway, once we were off, our trip was fine. We went and checked out Dog Island and had a good time. We were able to push the boat right into shore to load/unload and left it anchored out a ways. I didn't see any ladder on the boat at all. So if you wanted to swim elsewhere, be careful. We saw tons of dolphins, and were able to get ahead of them and let them swim right past the boat multiple times. That was especially cool. I will say, the wind was blowing 15-20 out of the west, which made navigating a pontoon boat back due north to the dock a little sketchy at times.
All in all, it was a pretty good experience. Forgotten Coast is the only place in the Carrabelle area to rent kayaks, paddleboards or boats. So, if you're not wanting to drive out to St George for your rental needs, you'll be calling Jerry. I feel like Jerry knows this, and doesn't feel the need to keep up his boats. Personally, I didn't mind the aesthetics to an extent. But had we been on one of the other boats, I would've been a little pissed.
Bottom line, I would rent from Forgotten Coast again. But they've got to put some $$ & TLC into those boats.