I've experienced nothing but utmost care and industry leading knowledge from agents here. They truly have standards that excel in the real estate industry. Would definitely recommend TNG to anyone. read more

The agents we had experience with were Sonia Sanchez and Sandra Anderson. Not professional, provide no communication, and not reliable. It's a waste of time. And they will only act for their best interests, not the clients. read more

My experience with this company was not a good one. They will promise things they can not deliver and advise on parts of the process that are not part of their job. Stay away!!! read more

Our experience was not good. We did not feel the Agents provided clear guidance or that they acted in our best interest.

My wife Cindy and I have worked with Kathy Kampman, with TNG Real Estate, over the years. She has helped us sell two homes and to buy two homes. To me, Kathy is the perfect real estate agent. She is honest. She has always worked hard for us. She has always listened to us and she has offered many suggestions to us. Kathy helped us find the house of our dreams. We don't plan to move again. However, if we do, we are calling Kathy Kampman at TNG Real Estate. She is the best! Bill Brandom read more

I typed out a review earlier and pulled it down out of courtesy until I heard how the listing agent treated my agent. So here we are again! I cannot pinpoint any one individual directly as I am not sure everyone my agent had to deal with through the entire experience. However, I would still give a 0 rating if I could. The following review is based off of my own personal experience with this company in regards to trying to purchase a house. We (my boyfriend & I) made a full offer on a house listed by this company and all we received was very bad communication. No one ever called us back after leaving multiple messages. All we got were like one sentenced emails, as if the company, or listing agent found it beneath themselves to communicate with us. It seems you will get a call back IF you offer thousands over the asking price. Otherwise, don't expect interest in your offer, especially if you are at all under what the listed asking price is. I guess because demand for homes is at a rather high right now, such companies think they can look down on people trying to negotiate. I mentioned before that a Mr. Ryan Meltcher was the listed selling agent on the house we wanted to purchase. I cannot say he was the only ill communicated individual with my agent as I never asked specifically whom she reached out to every time. I can however say that after he saw my previous low rated review that associated his name to the listing he got extremely upset and exchanged some not so good times words with my agent. Maybe that's what it took to finally get a call back, but don't get mad at her. If anyone is upset, get mad at me. She had no clue I was even posting a review because that is on my own personal time which she is not involved with nor associated with. Yelp is specifically for rating an establishment or service based off of personal experiences which is exactly what I did. So the reason I took down that previous review was bc this guy stated the house we were trying to get was suddenly back on the market bc the previous offer didn't go through. He tells us he wanted to work with us but bc of the earlier review I posted, wanted to reach out and ask I take it down so he could push our offer up bc we were suddenly one of the top choices. He said he couldn't guarantee anything but he would try oh so hard to help us. I thought I would be nice and take it down, knowing very well it could all be pretty words to get the review off of here. It seems that was the case as low and behold, weeks later he still has not even tried to reach out to us about anything. What a way to show you're really trying for us! All in all, not the best experience in no shape or form. Not that I like giving such a low rating to any company, but really? If companies want to boost their ratings then offer better service instead of attacking or insulting customers! Be apologetic for the service that was so bad! Especially when a huge amount of money is involved! So I leave this review bc of the oh so rude way things were handled again the second time around by all who represented this company when dealing with us. The company itself might be fantastic. I don't know but based off of the experience I had, this is what happened and how I felt about it. read more

Jay was extremely professional, knowledgeable and an all around great Realtor. He works with what you got and helps you from beginning to end. He knows how all loans including VA loans work and doesn't beat around the bush. With this said I recommend anyone who is looking for a home in Southern California to absolutely consider his services. thanks for everything JAY read more

Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.OMG!! As a first time buyer I have to say that Maury is an excellent agent. She fielded all our questions. She is knowledgeable and able to point out things we would not have seen on our own, thus steering us away from potential headaches. Never pushing us into buying something she would not buy on her own, we felt very comfortable. I would recommend her in a heart beat read more

We were working with Giovanni Gutierrez and he handed most of the selling process to his sister Claudia Gutierrez. With that being said this review mostly reflects Claudia, but Giovanni is responsible for Claudia's behavior since she works under him. We tried to get in contact with Claudia to respectively tell her we no longer wanted to continue conducting business with her and she never returned any of our phone calls or emails. It has been well over 2 weeks and her realty sign is still at our property. We are also receiving multiple calls a day to our personal phones asking if our property is still for sale. The only explanation we can think of for this is that Claudia and/or her brother Giovanni gave out our personal information. Claudia, in my opinion, is not a well trained or professional realtor. She expressed her dissatisfaction with her career multiple times and her unprofessional mannerisms confirmed this. We are extremely upset that she has not gotten into contact with us and that we are being bothered by all these phone calls from realtors asking about our property. The company may not be as irresponsible or unprofessional as this realtor but their employee definitely represents them this way. 10/7/15: Wow now I'm getting emails every hour from realtors. Amazing how as soon as we stop doing business with these people our phones and emails blow up with other realty companies asking about our property. read more

Schany Tang of TNG Real Estate in Brea just helped us buy our first home. She is a wonderful realtor. She is friendly, and was honest and easy to talk to. She was always available to us and easy to communicate with. She really helped to make our home buying experience as easy as possible. We didn't feel taken advantage of and really trusted her. I would definitely recommend her to anyone looking for a home in North OC. And I would definitely use her again, if I was ever in the market again. read more

This is a terrible company that is nothing but money hungry and very horrible with communication. They will ignore you unless you give them a ridiculously high offer. Until that happens, they will not call you back, only sending you very short, one sentenced responses through email, only when they feel like it. Such a crappy company. Ryan Meltcher was the selling agent on the house I wanted to purchase. I'm not sure if he dealt directly with my agent or if it was the company as a whole. Either way, a bunch of douchebags. You would think they would want to gain customers and to spread the word of their company in a positive light but nope! They only care about money. And watch out for the houses they flip/remodel. They claim they do everything the right way with permits yet cannot and will not show them when asked about it. I even went to the city to check to see if the house I made an offer on had all permits up to date and they had none, even when this company claimed everything would be there. Don't bother trying to work with them either as far as hoping for some negotiating. They'll straight out tell you they won't even look at your offer if it's not at least at their asking price and even if you do that, they still won't respond unless it thousands of dollars above it. Such an unethical company! read more

We're not happy with TNG, we just lost out on a suspicious home purchase. We fell in love with a home recently, and made an offer over the asking price. TNG had decided to review all offers on Wednesday night about 8pm, per my request our agent phoned the TNG agent around 4pm to see where we stand and to inform her of our seriousness and our willingness to improve our offer. We were assured that our offer was the highest and by far the best overall package. We did not hear any news that evening. The following morning my agent called for a status and the TNG agent told him that two additional offers came in at the last minute. Our offer over asking, 20% down, 800 credit scores non contingent, reduced time frames etc...lost the home by $1,500 to a 5% down FHA loan. It's fishy that we were not contacted when we had already informed the TNG agent of our willingness to go higher $$. Based on what the TNG agent told us, our offer was the best by far. Could the buyer with the accepted offer know the sales agent or somebody else with some insight? Really really fishy. read more

I need to update my previous post. Eddie did follow up with us within a few months and asked how we were settling in. He even remembered that I run regularly and asked if I had found good running trails near the house. Of even more importance, we had to move again recently because the house we leased was damaged in an earthquake. We called Eddie again and he helped us find a new place within a week. He stayed in contact during every stage of the process and checked in with us once removed in. I would say that definitely warrants the 5th star. read more

Regina Tielrooy of TNG Real Estate is a wonderful, polite, highly professional, so pleasant and easy to work with.Her efforts and expertise are commendable. She understood our needs, worked really hard and represented us 100%. Regina is great at what she does. She is a dedicated professional with the highest integrity and strongest work ethic. She masters her craft and does it with an infectious enthusiasm and an equally wonderful smile. As first time home buyers we were novice but she guided us through the entire process and made sure that our purchase went as smoothly as possible. She patiently and lovingly answered all our questions and concerns that we had. What we loved about Regina was her timely responsiveness. She never left us unanswered or unattended . Infact she was always on top of everything and kept us well informed. Her team is amazing as well. Regina truly goes above and beyond her call of duty to get the job done. We saw it and genuinely felt it. We were constantly amazed at how Regina negotiated on our behalf and just got the job done. Her vast knowledge in this field is truly impressive. She put us first, even at her own expense, and did what it took to get our dream home. Regina's insightful advice, timely communication at every step of the way, her always upbeat attitude and endearing personality, actually made the process smooth and stress free. But she doesn't leave you there, she does an excellent follow up. She even referred to us a reliable paint contractor who got the work done at such short notice. If you are fortunate to do business with her, you have undoubtedly gained a friend! Five stars are definitely not enough. It was invaluable having her as our agent. We wholeheartedly recommend Regina to anyone considering buying or selling a home. Thank you Regina for everything!! read more

Dolores from TNG recently helped me purchase my first home. Going in, I knew I didn't want to feel pressured into a place that I wasn't sure about or was more expensive than I had budgeted for, but I felt very comfortable through the process. I felt Dolores truly knew what I was looking for and what I needed, she was more concerned about making sure I got the perfect place for me than just finalizing a sale, and she seemed just as invested in the whole process as I was. She understood my financial situation, and made sure I felt comfortable through the whole transaction. She was patient and supportive of me, and also maintained regular contact with me and the other agent throughout the process, so I always knew what was going on. I love my new home, and I'm very grateful to Dolores and TNG for helping me get it! read more

Kathy Kampman of TNG Real Estate was our realtor for a recent home purchase in Orange County. She always listened, asked questions, offered opinions, went the extra mile, and had our best interests at hand every step of the way. Her constant communication with all stakeholders involved in the transaction kept us aware at each stage of the process and was quite refreshing to witness. I've come to learn that buying or selling a home is always a stressful period. However, Kathy made it a truly pleasurable transactions. I can't imagine what we would have done without her and highly recommend Kathy for your real estate needs! read more

Kris Sujan did a WONDERFUL job in helping me find a place in a short time and closing escrow. He is VERY knowledgeable and explained everything in detail before buying.. He answered EVERY email and phone call promptly no matter what time it was! I would recommend Kris to everybody looking to buy a new home/condo. Not only a great real estate agent, but a GREAT guy all around! Thanks Kris.. read more

This review is for Randy Gamboa. He was the agent on a rental that I applied for. While I was ultimately denied, Randy was a pleasure to deal with. He maintained a good level of contact and I knew that he was fighting for me. Ultimately, we couldn't make the deal happen, but he broke the bad news to me well. I would work with him in the future if the opportunity arose. read more

Buyer BEWARE!!!! I would have rated them a 0 but I couldn't go any lower than a 1! I recently put a full offer bid on a house listed by TNG with Ryan Meltcher has the listing agent. I was pre-approved for a loan with 20 - 30% down. After he insisted that I get another approval from his lender (which I did) my offer was supposedly submitted to the buyer. Less than four hours later while going through the MLS listings, I noticed that the price had increased $10,000 over the listing price. No phone calls, no counter bids, no nothing! Is this what you call ethics??? I've had better, more ethical treatment from a used car salesman. I would never deal with anything that Ryan Meltcher or TNG Real Estate Consultants have listed. Any questions I can be reached at rannyk66@gmail.com Ranny read more

The Worst service, I ever received!! I called about a couple of months ago about a home in Cedar Hills. I spoke with Kerri Dillon and gave her my name and number to please let me know when a Manufactured house in that area became available. Time passed and she never called. I was in the area looking for places to live and drove through there and found a couple and called Kerri Dillon again. She said she was in the middle of signing paperwork for a home at that very same price I could afford. I was astonished! I told her I am a very serious buyer, newly divorced, and desperate to move in the area. I gave her my name and number and I thought she had taken me seriously because we made an appointment to meet at an open house 2/21 the following week , because I wanted her to put a face behind the phone call. Low and Behold I called her while onsite to inquire which house #, and she tells me the open house CANCELLED!!! I was so upset, I told her I was driving in from TEMECULA and we had an appointment !! Can you believe it? Not even a courtesy call from her? Her slogan is "Treating you like royalty" , it truly should be "Treating you like a forgotten serf" in the feudal system. read more

Jay Bourgana did an awesome job of helping us sell our home. Jay helped us prepare to get the house on the market, hired a professional studio who took beautiful photos and video tour, held an incredible open house that attracted tons of people, and advised us on the quickly changing market. We had multiple offers within just days. When negotiation issues came up, he advocated strongly for us and helped navigate the whole process. Jay did everything he could to lessen our worries along the way, as we purchased a bigger home and had to close both transactions at the same time. Jay was there for us right up to the day we left the house and have followed up since that time to make sure that everything was going well. read more

Jay was very attentive and prompt returning phone calls and texts. Almost every time I called he answered and the few times he did not he called back within minutes. We were selling and our buyers were a bit difficult. We had to deal with some issues during the sale and Jay made sure we knew all our options so we could make an informed choice. We never were pressured just informed of our options in dealing with those issues. We would not have closed on time without Jay's extra help! read more

I have been going back and forth about posting this review, because you often feel like your sentiments won't matter in the world of business, but you know, If I can encourage just one person to take their time, money and energy to a firm where it will be appreciated, and where communication will be key, it'll be worth it. And after reading through the other reviews it's clear: THEY HAVE TO THINK YOU'RE SOMEBODY "SPECIAL" to receive communication and even common courtesy....And by someone special, I mean in a "certain" demographic, with a certain amount of money to blow....it's ridiculous. I contacted Rochelle Guerra asking if my spouse and I could see a property in Diamond Bar, she cut off my introduction to ask me why I was calling from an out of state number. I explained that my family was originally from that place, and we kept the number so that friends and family back home could easily keep in touch. Then, when I asked AGAIN if we could schedule an appointment to SEE the place, she said she'd be willing to find us a place somewhere else because she didn't recommend the commute from work to the property we wanted to SEE.....We're adults, we can gauge commutes for ourselves! By the end of our conversation she said (just to get us off the phone) that she'd send us an application (as a prerequisite to SEE the place) and of course, you guessed it, she never sent it. If you own the property on Grapevine in Diamond Bar or any property being listed/shown by Rochelle Guerra and you're wondering why it's not being rented/sold....here's why. pretty sad. read more

As a buyer i had the best experience with alan landeros.i was recommended through a co worker.if you're looking for someone whos gonna move you in to a house of your liking and not what puts money in their pocket hes definitely the person.he also works good with others.by that i mean you can use your own lender.but honestly i wouldn't recommend it.thats were family friends aren't wht they seem.i would use his lenders just because he can keep them on check and make sure without stepping on anyone foot.not sure how all the realtos are at the company but if he works there i hope they are at least half as good. read more

Melanie Nygren was our agent when we were attempting to buy our first home/condo. I cannot say enough good things about her! As a first time buyer, we had a LOT of questions, and she helped answer all of our questions and put us at ease. She was very professional and showed up ON TIME every time we met up. We also had a lot of fun as she drove us around from place to place. We finally found a place in Fullerton and our offer was accepted! Although we eventually decided against buying it, I still feel very good about the service we received from Melanie and the TNG staff. I will definitely use Melanie again for any of our real estate needs in the future and I highly recommend TNG real estate! read more

My wife and I used Isis Sterling of TNG Real Estate on our first condo purchase in Playa Del Rey, and she was very professional and true pleasure to work with. While we were going through final loan approval during the Escrow process, things got complicated with the final loan approval, and Isis came up with few suggestions with the paperwork that helped us, and our mortgage broker expedite the process to get the final approval from the underwriter. Isis was very knowledgable in all aspects of real estate transaction, which helped us close Escrow. I would truly recommend Isis Sterling to anyone looking for real estate service being a seller, a first time home buyer or investor, too. I am agent myself as well, but I know we will use Isis for all our transactions in the future. read more

Virginia is a helpful and kind person. She was not only our agent but a friend we could rely on. Throughout the process of buying a new home and even after the house closed she would check in with us to make sure we were satisfied and doing well. She is definitely the one you want to have as your agent. read more

Sylvia Li is a liar and the absolute worst agent to work with. I rented a property from T.N.G specifically Sylvia when she was with BH and when she changed jobs so did the property. She lies about everything, when someone backed into the garage door from the outside she accused me of doing it, saying that it was probably me. It was a good thing I was there for the inspection or she would have charged me. The worst was when I gave notice to move out. She tried to sell me a house which was fine and while I entertained the option Sylvia offered to wave my 30 day notice so that I could save some money. We had a move out inspection date of the 2nd which she showed up to conduct and when I said that I wasn't interested in the buying a house just yet Everything changed. she said I would try to change the date, keep in mind we meet on the 2nd and she took the keys and then I get the invoice where she is charging me for the difference. I would not trust Sylvia or rent the property on Amelia from her. Through this entire ordeal the owner never responded to any of my attempts to speak with her or did Sylvia's boss call me back. BEWARE!!!!!!! read more

Don't use this agency!! They do not have your best interest in mind and will lie and cheat to sell you a property!!

It was a pleasure working with Jay Bourgana on the purchase of our Long Beach home. It was a smooth and quick transaction. Jay is very knowledgeable about the market, readily available to answer any question we had for him and extremely shrewd in negotiating on our behalf through the whole process. read more

This was a horrible experience . We needed to do some upgrades on our house and asked for them to provide a contractor on their behalf . The work was completed and done horrible.The contractor blamed the TNG and TNG blamed the contractor . No one took owner ship and we are stuck with the dead grass and the bill . We have moved on to a different real estate firm due to the horrible experience . read more

Wrote an offer on a townhouse in Montebello. I have an 800 credit score and offered to put a 20% down payment. The home sold for $10,000 less. The listing agent Lisa Bryant represented both the buyer and seller. Lisa said that the seller decided to give it at a lesser price to a family friend. I'm skeptical figuring that if they wanted to give it to a family member or friend they never would have listed the property in the first place and they more than likely would have given more than a $10,000 break. I mentioned it to a few real estate agents and they basically said my offer was probably never presented and that she wanted to double dip. I'm not sure if that was really the case...it just looked a little suspicious. If the seller decided to forfeit $10,000 for a friend that's nice of them...if not they were basically screwed out of 10 grand...and I lost a home. The only ones who came up were the listing agent and the buyer who picked up a home at a discount. read more

We used Maggie Weston she was the best realtor, she went way out of her way to help us. Showing us as many houses as we wanted. Great personality and makes you feel like you are her number one client. She was wonderful at all the paper work and if I had a question she didn't know, which was very few she would find the answer ASAP. I'm sure I drove her nuts but she always called me back when I called or text. She is very trustworthy and will fight for your best interest. If you need a really great realtor use Maggie you'll love her. read more

This agency is dishonest. Their did not disclose information about the home I purchased from their agent and denied knowing about it even though their name was listed on a report dated before my purchase. read more

This post refers to June Catron. I can't say enough good things about her. Not only is she personable, but she is very organized, pays attention to detail, thinks ahead, and always goes above and beyond what is required. I unhesitatingly recommend her for any and all of your real estate needs. read more

As a first time homebuyer, the process was pretty daunting for my wife and I. That's why we were so thankful for our agent Pearl who did a phenomenal job making sure always knew what to expect. She was super patient in answering all our questions, had a good feel for the type of home we were looking for, and always made sure our satisfaction and comfort with the whole process was the top priority. We're now happy homeowners and know that the process was made 100 times better because of Pearl and TNG. Thanks! read more

Rob Pocock of TNG Real Estate was awesome. He worked tirelessly to find us a mobile home. I would and will recommend him highly! If you are looking for a honest, polite, expert, and hard-working agent: Rob Pocock is the BEST! read more

Hi this review is for Claudia Gutierrez and Joevanni Moran. My experience working with them was amazing!! They make a great team! Buying a house for the first time can be intimidating and stressful but they both made feel very comfortable. They informed and educated me about the process so I knew what to expect. The first time we when out to look at homes I found the one I liked put in an offer an got it accepted the next day!! They kept me updated during the transaction whenever I had question they were always available to answer me or call be back in a timely manner. You can tell that they love what they do an enjoy helping others. They were both very professional. Claudia Gutierrez and Joevanni Moran were so helpful they even paid a moving company to help move into my new house they didn't have to that but they go the extra mile to accommodate their clients. I look forward to working with them in the future! read more

I was apprehensive about selling my home of 42 years when I decided to downsize. Elene Shemwell and Gabe were professional, and made the process much easier than I expected. They explained the process before we started and through each step. House sold in 7 days! I would highly recommend TNG and the team of Elene & Gabe. read more

As first time buyers, my husband and I had no clue when it came to finding and buying a house. Craig and Andrea sat down with us and spent about an hour just explaining the process to us so we would feel more at ease. They were always available to work around our schedule, which is erratic. When we found our dream home, they bent over backwards to help us get into that place. We felt like they always had our best interests at heart and gave us sound advice, making sure we didn't end up in a place we couldn't afford or that would cause us problems down the road. I could not recommend them enough, they are especially friendly to first time buyers. Thank you so much, Craig and Andrea!! read more