Valvoline Instant Oil Change is seriously the most headache free, easy oil change experience ever…read more Whether you get there and there is a line or not, you can always expect fast service and to be in-and-out in a timely fashion. While the workers are always trying to sell you on other products, they are kind and just doing their jobs! I have only ever been for an oil change, and its always perfect. The price is pretty comparable to going to a full-szie car place or dealership, especially for how quick the service is.

I was hesitant to come back because the last time I was here, my engine light threw a…read morelow‑oil‑pressure code. My trusted shop found the problem -- a faulty Valvoline oil filter. Once they replaced it, the code never came back. I took the risk and watched everything closely this visit. They didn't check my headlights, rear lights, turn signals, or tire pressure. When they replaced the oil filter, they only hand‑tightened it instead of using the proper tool. I asked if it was tightened correctly, they said yes, but I don't believe them. A hand‑tightened filter can loosen from engine vibration. It needs to be tightened with a tool. Poor service and no attention to detail.

arrived 15 minutes before closing and was told it was to late to provide an oil change. if your…read moreopen until 630pm then state you must arrive 30 minutes before close to get service. otherwise my racing to get there before 630 was a big waste of my time. unbelievable!

I was 2nd in line. 90mins later they finished my car. Noone…read moreworks with a sense of urgency. I witnessed 2 techs attempt to remove hand marks from someone else's car with a squeegee and glass cleaner. Then wiped the newer car with paper towels. No auto protect covers used on any vehicle. Will not be coming back to this location

Prompt service for a great price! Convenient location and friendly staff. Was able to get a same…read moreday appointment and my car was ready quicker than I expected.

First time using for service. Called and was able to get car in same day, believing that I needed a…read morewheel bearing replaced. They inspected and found that when tires were rotated by another garage previous that all of the lug nuts had not been tightened. They could have easily said yes the bearing needed to be replaced and I would have never questioned. The honesty displayed has earned a customer going forward! Scott is awesome.

Had 4 new tires balanced and installed, my ride is smooth and quiet much quieter then my previous…read moretires! I was in and out within an hour. Fast service friendly staff. If I have any issues with the tires I have a road hazard warranty and this the place I'll come too.

I purchased 4 tires and from the beginning they caused a shimmy from the front end that wasn't…read morethere before. I've taken my truck back 4 times and they still have not fixed the problem. All they are willing to do is rebalance the tires. I am finished dealing with Mr. Tire in Eldersburg, they are the worst tire dealer in Maryland.

I have come here to get tires mounted and balanced for the past 12 years. They are always friendly…read moreand happy to see you. They are the only place in town that does road force balancing. The cost for the service is always very reasonable.

Great customer service, always explains issues and options. repairs always done in a timely manner.read more

They were the only ones who could put tires on my car without making a prior appointmen. I had…read moretaken my car for an oil change and my tires were extremely worn.

I had an extremely frustrating experience with NTB in Sykesville. I brought my car in for a repair,…read morebut the issue wasn't fixed, and I had to bring it back for the exact same problem. Not only was it inconvenient, but no one seemed apologetic for the fact that the repair wasn't done correctly the first time. Communication throughout the process was poor. They were difficult to reach, not responsive to requests for updates, and often came across as rude. I was told my car would be ready on Monday, but it wasn't actually repaired until Thursday night. The repeated delays and lack of communication only added to the frustration. I live just down the street and had hoped this would become my go-to shop for future service. Instead, this experience has completely changed my mind. I'd rather drive over an hour to work with a reliable, professional service center than return here.

Over torqued the lug nuts, never adjusted tire pressures and then couldn't even install the hubcaps…read morecorrectly. Pretty much everything outside of actually mounting the tire to the rim was done piss poorly. I say all that as a dealership line technician with years of experience

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

The low tire pressure light came on this morning that indicated my passenger side rear tire needed…read moreattention. I immediately drove to Bay Area Tire after making sure tire wasn't flat and hopefully the problem was related to the overnight cold weather. I was seen within 5 minutes and directed to a service bay where an employee checked all tires and refilled as needed. The suspect tire was 1 pound low and the consensus was it was due to weather. I have purchased tires there before, although not in the past 5 years. No questions or charge and I was happily on my way. I highly recommend this place and will return to buy tires when it's indicated.

Always accommodating and explains exactly what needs to be done and has never suggested something…read morethat could be done down the road to now. Gives you a plan for vehicle maintenance.

Great, prompt service with a clean, comfortable waiting area. space to work if needed and free…read morecoffee.

LMW auto repair Eldersburg lied about their quote, Misrepresented up charges as a state tax. When I…read morecalled them out for the misinformation and asked what the "shop supplies" fee was for They refuse to answer my question. Typical body shop ripping off customers. Will never go back to this location again!!!