BEWARE OF VALVOLINE!!!!! I took My 2012 Volkswagen Jetta for an Oil Change on 01/16/2026 at the…read moreOwings Mills Location. They did the oil change and 2 days later I noticed Oil Spills on my driveway underneath the vehicle, I went to my Shop (Certified) that works on my vehicle and they determined that they installed the Oil filter Wrong and that the oil pressure sensor and oil filter housing was also damaged due to the Oil Change service. I went back to the location in Owings Mills location and spoke to the Location Manager who told me to put a claim to their headquarters. I filed the claim and meanwhile my vehicle was not drivable and had to be towed to a shop. After the diagnostic by a certified mechanic it was determined that due to the oil change not being done correctly the Oil pressure Sensor, Oil Filter housing was damaged and needed to be repaired and this would destroy my motor. I submitted the mechanic's diagnostic report plus pictures taken from my driveway and I got one phone call back that the received my claim and I should hear back from them. It's been 3 days now and after calling them they claimed the vehicle had leaks before and that they wouldn't pay for the repairs but will refund me the oil change amount. I asked to speak with someone to discuss the grounds of why they determined that and they told me I would hear back from a district manager who has yet to reach me, they NEVER call, nor email. This HAS been a very unprofessional experience from a big company. PLEASE Pay extra attention if you use their services for oil change or anything because they don't take responsibilities of any claims and am no left with a DAMAGED vehicle that I have to pay for a Large BILL due to their FAULT... BECAREFUL!!!

I was so pleasantly surprised by the quickness and pleasantness of staff and the operation. I was…read moretreated so kindly and really appreciated the service. great job.

I was 2nd in line. 90mins later they finished my car. Noone…read moreworks with a sense of urgency. I witnessed 2 techs attempt to remove hand marks from someone else's car with a squeegee and glass cleaner. Then wiped the newer car with paper towels. No auto protect covers used on any vehicle. Will not be coming back to this location

12/22 4:30-5:30 Went in for a battery replacement plus other…read moreservices and when I paid I was told I needed a starter and alternator. They drove my car aggressively into the bay which made me feel suspicious to their care for the customers cars. Waited to pay and had a woman who seemed to have her own agenda bc of her explanation to why I needed a new started and alternator when I have gotten a new one of each within the past 3 years. When I got home my car would not start once I turned it off to on. I'm not an expert but when I looked under the hood my car was tampered with to the point it could not start up again. I'm never going back to this location and I'd recommend their staff be taught customer engagement bc they seemed untrustworthy and suspicious.

Had 4 new tires balanced and installed, my ride is smooth and quiet much quieter then my previous…read moretires! I was in and out within an hour. Fast service friendly staff. If I have any issues with the tires I have a road hazard warranty and this the place I'll come too.

I purchased 4 tires and from the beginning they caused a shimmy from the front end that wasn't…read morethere before. I've taken my truck back 4 times and they still have not fixed the problem. All they are willing to do is rebalance the tires. I am finished dealing with Mr. Tire in Eldersburg, they are the worst tire dealer in Maryland.

I have come here to get tires mounted and balanced for the past 12 years. They are always friendly…read moreand happy to see you. They are the only place in town that does road force balancing. The cost for the service is always very reasonable.

Great customer service, always explains issues and options. repairs always done in a timely manner.read more

Brought a tire and wheel in to have the tire sensor replaced.7 hours later I pick up the tire and…read morewas told I would have to bring it back with the car to have the sensor reset. No problem. I get the tire mounted on the car and noticed that the wheel was completely scratched up where they removed the stem. Was told that they could send it to a rim shop to be repaired. I left the car overnight for the repair. Went to pick up the car the next day and it looks like they did a little buffing on the wheel but the scratches were still there, on top of that, the tire light was still on and was told that the other sensors were starting to fail,even though the other tires were reading correctly. So for $177.00 I got a scratched up rim and still have the sensor problem.

Do not waste your time here and money. Had an appointment to get tires done at 9am. Showed up early…read moreand was told there was two people infront of me. Still here at 4pm, she Claims they got "Busy" Will not be comming back, front office lacks competence. No leadership. If I could rate this place I wouldn't even give them a star Not to mention the lady at the front desk turned around a customers vehicle and backed into a green Tahoe and took the mirror off. So if y'all got a gold ford focus or a Green Tahoe with a buggy strapped to the top I'd be asking some questions

Over torqued the lug nuts, never adjusted tire pressures and then couldn't even install the hubcaps…read morecorrectly. Pretty much everything outside of actually mounting the tire to the rim was done piss poorly. I say all that as a dealership line technician with years of experience

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

I liked how experienced the mechanics are and also the staff. Customer service is top tier and…read morequality of services are always on point. I love that they text you your car's recommendations to have resources in order of color being most important least important. An overall amazing establishment either great friendly staff.

The low tire pressure light came on this morning that indicated my passenger side rear tire needed…read moreattention. I immediately drove to Bay Area Tire after making sure tire wasn't flat and hopefully the problem was related to the overnight cold weather. I was seen within 5 minutes and directed to a service bay where an employee checked all tires and refilled as needed. The suspect tire was 1 pound low and the consensus was it was due to weather. I have purchased tires there before, although not in the past 5 years. No questions or charge and I was happily on my way. I highly recommend this place and will return to buy tires when it's indicated.

Always accommodating and explains exactly what needs to be done and has never suggested something…read morethat could be done down the road to now. Gives you a plan for vehicle maintenance.

Just got my truck back and it's like driving on a cloud. No more chirping, flapping, creaks and…read moremoans lol. Just a smooth ride. I appreciate the folks at LMW for their awesome work and great costumer service. There was a lot on the to do list and they worked with me to make sure we could get it all done. They've given me peace of mind and that is worth every penny! Definitely recommend! Kristina G.

LMW auto repair Eldersburg lied about their quote, Misrepresented up charges as a state tax. When I…read morecalled them out for the misinformation and asked what the "shop supplies" fee was for They refuse to answer my question. Typical body shop ripping off customers. Will never go back to this location again!!!

Ive come to this locatiom for quick tire puncture issues…read more Today, I pulled up and immediately a servicw tech approaches kindly and assist right away. He located the puncture and informes that the tire must be replaces as they could not repair the puncture due to its location. Eventhough I did not get any other service, I can alert that Jiffy Lube is not just a oil change business its a multi service auto shop. The techs have always been kind and speedy assisting me.

My visit was quick and easy. Shaun walked to my door asked me to pull up and opened my door for…read moreme. This is my first oil change outside of the dealership so I know my car is pretty well maintained. There wasn't a hard sell to perform any service even the one they recommended. I was in and out in 20 minutes or less. My car was pulled around front and an employee opened my door for me and wished me a good day.