We loved this place! They have a lot of variety in pet…read moresupplies, I went for my dog, but they also have for cats, birds, fish, etc. Staff is super friendly, when we checked out they asked if they can give my dog a free Cookie and he loved it!! They have multiple sales going on. There were couple of corners that had a little pee on it, but I guess you kind of expect that in a pet shop. All staff uses mask and I saw them cleaning after every customer. They also have curbisde pick up, they have grooming and self wash dog! Which ks great if ypu don't want to make a mess at your house. Overall we were very satisfied, we found what we wanted and I would totally come back!

he staff members were friendly and helpful and all of the products that I went in to find were…read moreavailable and on sale. The store was clean and the animals looked healthy and well cared for.

On one of the worst days, I made an appointment to bring in my little buddy who passed. Jason was…read moreso understanding and helpful. He was so kind and patient. He walked me through the whole process and gave me as much time as I needed. Even when I picked him up after a few days. They went over the process and explained everything to me. Even discussed how to handle the loss with my other pet. Thank you for a wonderful experience in a time of loss. Highly recommended!!!

Wonderful place for pets of all ages. They offer unique gifts and treats for your pet and take…read moreexcellent care of pets and families during difficult times.

My son brought our 6 lb Yorkie to get her hair cut. I was on vacation, I feel they took advantage…read moreof my son he has autism but he is high functioning. He called me and said the lady wanted to talk to me, we spoke she said Cocoa was all matted up. I couldn't make sense of that because I know when I left she was not. They said she was skittish and that was a problem too. At that point I didn't feel like there was much I could do since I was out of state. The next day I asked my son how much did they charged us, unbelievable it was $103.00 for a Yorkie. NEVER again will I ever step foot in there again and will never recommend them to anyone that I know. Shame on you Spaw Patrol in Chatham, IL!!!

They cut my Labradoodle so short she got hot spots. I had to take her to the Vet. I won't be going…read moreback here again.

I could not give enough praise to Sherry and her staff. She made an exception to one of her rules…read moreto take care of our chihuahua for 2 days while we went out of town. He had never been away from us/our home. She placed him into a suite. They are so nice and immaculate. The environment cause him so much stress, he refused to eat. I know that Sherry tried everything possible to get him to eat,. I had bragged about how easy he was to get to eat. It was an unfortunate experience for Sherry but in all honesty, we did not worry one single bit about while we were away. I Highly recommend boarding your dog here. You wont have a worry in the world as to if they are being cared for and loved!!

Boarded our special needs rescue dog for a week (special diet and meds) and I think he actually…read morecame back healthier and happier than before we dropped him off. Liam loves his new friends at Rysher Farms, and we are so happy to have found the perfect home away from home.

Lyric did an amazing job on my Ernie! He was a rescue so I didn't know if he had ever been groomed…read morebefore. She was very kind and did a fantastic job. Ernie now looks like a man who quit drinking and found Jesus!

Tried DG today. I have been all the way to Lincoln and three different groomers in Springfield. No…read moreone could do it properly. DG gave our Airedale the BEST BREED CUT EVER! Extremely satisfied with their work. Highly recommend.

This review is for the Petco on veterans parkway in Springfield IL…read more I always get amazing service here. The staff are busy, but attentive, and customers never go unnoticed. The store is always clean, we'll stocked, and faxed to look nice. I'd like to make a special mention to Randi, Kerry, and Jared (sp) as they are usually the staff I work with. They provide the best customer service, have a great attitude, and always have a smile on their face. They sometimes ask about my pets. Just enough so that I know they care, but never so much that I feel they are praying. The staff are very respectful and polite. I have always had a five star experience at this Petco, everything you're doing keep doing it! No complaints from this guy. I definitely recommend you to all my friends and family. 5 stars, thanks! =D

The employees and super helpful, the store is very clean and organized. I prefer this pet store…read moreover any other. The manager, Tyler, is very knowledgeable and has really improved the store immensely since he took over. I purchase all of our pet care at this location.

We drove two hours to see Dr Colleen Koch who is an animal behavioral specialist. She came…read morerecommended by our vet when we were having behavior issues with our dog. After one phone session and one in person session we are highly impressed and can already tell the difference that working with her and learning from her will make. Highly recommend!

First and foremost, this is a 3 vet practice. The front office staff and techs are very nice and…read moreefficient. I have always asked for one vet in particular when scheduling our dog's appointments. Dr. Joe is personable and caring. He is willing to take the time to hear what the concerns are and help you to determine a plan of action to solve the problem. We think very highly of him. I was warned by many people about his wife, Dr. Colleen, when we were asking around for recommendations of a vet. We were told she was brash and abrasive and to do our best to schedule with Dr. Joe. After going to him for some time, we started having a behavioral problem with our dog, and the office staff suggested we schedule an appt with Dr. Colleen who focuses on behavioral stuff. I figured,"she can't be as bad as people say." I don't get my feathers ruffled about much. But this lady topped it. She was everything people say and more. We walked out of the training appointment before it ever really got started. She was confrontational, demeaning and just plain RUDE. I don't think she realizes that vet medicine isn't just about treating or training the animal. There has to be some level of professional courtesy extended to the person who is with the animal as well. I would highly recommend Dr. Joe and even the other vet, who we only saw once. But as was recommended to me... try not to schedule with Dr Colleen. She might be talented at what she does with the animals, but she has a lot to learn about how to treat people. Especially when you are a owner in the business.