I called for a consultation. I had one and it was definitely informative. It was the quotation and…read moreFollowup that was not timely. Perhaps because our situation in terms of place and shade was not a good fit.

Technician arrived on time as scheduled. Ladder and…read morecleaning supplies in hand, he went to work. We checked the power output at the beginning of the job. We were registering at 5.1 watts. The entire cleaning of 17 panels took a bit over 2 hours. By the conclusion, the output was 7.2 watts. Full sunshine yesterday, the panels were providing all of our energy and topping off the battery. Photos were taken before and after the job. Great job.

I had an excellent experience with Austin Discount Solar. I worked directly with Kevin, the owner,…read moreand truly appreciated the personalized service he provided throughout the entire process. The crew completed the permitting process within about a week and completed the job in one day. Installing solar is a significant investment, and for most homeowners, it comes with a lot of unknowns and a lack of technical expertise. Kevin turned what initially felt like a scary and overwhelming decision into something straightforward and easy to understand. He took the time to explain options clearly, answered all my questions, and made sure I felt comfortable every step of the way. What stood out most was that I never felt pressured. There was no hard sell--just honest guidance and a genuine effort to earn my business. That level of trust and personal attention made all the difference, and it's why I would confidently recommend Austin Discount Solar to anyone considering solar.

Be careful - try to make fast sale with no follow throughread more

After my SunPower solar lease was transferred to SunStrong Management, my system stopped working…read moreand has not been restored. I continued making on-time payments before the transition, but my autopay was disrupted during the transfer. When I contacted SunStrong, I was directed to billing and told the system cannot be turned back on. I have not been provided a resolution for restoring service. Sharing this for transparency for other customers going through the same transition.

I've never been more frustrated in a company in my life. I don't even know how to begin. We bought…read moreour house three months ago and still cannot get anything done because they are incapable of doing their job... it's clear this company is cutting costs at every possible opportunity and it shows. They are impossible to get ahold of. Anytime you call and can speak to a person they cannot find any information. Every time we call they have told us a different name or email is on the account. They have no records of our transactions and we are still unable to set up an online account to pay online, as the account number we were given is not enough characters. I cannot fathom having to work with these people for any longer. If anyone knows how to get out of working with this company please let me know! If possible do not work with this company.