They damage your vehicles with machines and they deny to cover damages. Still satisfied with the…read morebusiness and the availability of vacuums and towels. Now I am trying to cancel your QR code that you scan and enter your barcode and it gives you a list of why you're gonna cancel and I just checked it was too expensive to see what it would do and it offered me 1/3 of the price but then I was charged full price. When I called to report pay much money. They question my integrity and if I was lying saying we would never do that. I should've canceled my membership at that moment when they wanted to debate if their automated system offered me a lower price because it did not let me cancel after it sent me an email with a promotional price.

If you care about your vehicle, avoid this place like the plague…read more I brought my Range Rover through this car wash and left with a noticeable crease in the driver's door -- thanks to an untrained kid violently slamming a heavy-duty hose against the side of my car. I'm not exaggerating: Bam, bam, bam -- over and over while I sat inside watching it happen. When I got home and saw the dent, I immediately drove back. The guy at the front came out, looked at the damage, acknowledged it, and even had pictures taken of him pointing to the dent. He said he'd file a report but made it very clear that corporate decides everything and the location had no authority. Sure enough, corporate came back with the classic "that couldn't have happened here" excuse. Really? I was in the car detail business for 16 years -- I know damn well how this happened and how easy it is to damage a car with improper pressure washing technique. The cherry on top? The claims reps I had to deal with were rude, dismissive, and frankly seemed to have zero understanding of customer service -- or the industry they work in. They made it obvious their job isn't to help you, it's to shut you down. And yes, I've been burned by this place before. They stripped paint off my wife's brand-new car because they got too close with the pressure washer. They denied that too. Claimed "they couldn't find the film on the cameras." Total BS. Bottom line: This car wash operates at YOUR risk. They damage your car and deny everything. They don't train their staff properly, they don't own their mistakes, and they certainly don't value customers. Never again.

Worst car wash I've ever had. Didn't get any of the bugs off my car, vent my mirrors in and my car…read morewas still sopping wet when I came out of it. Not even worth the $12 I paid for it. I could do a better job myself.

Waited 20 minutes in line because the machine was broken. One dude gathering info from each car…read morethat took about 10 minutes per car. If you can't do better, just close.

You guys have really turned it around! Ben a monthly customer about a yr. New Mngmt. has done…read morewonders! You get a quality wash at a really good value. For less than meal out they offer affordable plans where you can literally wash as many times as you see fit. And don't let me forget to brag about the personnel. IE Micheal. Very friendly,helpful, Mike has always gone the extra mile for me. Weather it's getting bugs off the grill or helping with the floor mats. He is a jewel and helps make the place what it is. Great wash! Great staff!

Service is ok, but management is not. I had purchased 5…read morewashes. The App deleted my remaining washes after using 2 of them. I went in and was able to get 1 of the remaining 3 and had asked for the manager to contact me about the remaining 2 washes. Their app updated, logging me out, and I could not log back in since I had gotten a new phone and a new phone number. It has now been 2 months since I requested the manager to contact me. Since I no longer have the proof on my phone about the missing washes, I guess that is a lost cause. I would be careful about using this place if you plan on buying a booklet of washes.

Do Not use this car wash!!!! Went thru there march 15 in my 2005 Ford mustang the wash job was more…read morea sand blasting job . I went to speak to the attendant he wouldn't give me the owners name he said call the car wash and leave a message.. I called 9 times this far No return call at this point business is not registered whit the state under tlc express car wash .

They say they offer free vacuums. I through and pay 25 for a Carwash. No vacuums at all. Called and…read morewas told they were not using them due to COVID-19. The keypad used to pay is in operation? All other Carwashes are using them, I had to go pay extra to use one. You pay a higher price for "free" vacuums after the wash. If they aren't working, then put a sign up and lower your prices. The little boy hung up on me. They advertise free vacuums, I didn't get that or customer service so I'm disputing my charges. Done.

It's a little better than the gas station type $10 car wash but $33. It's better but not much. I…read moremight would come again because it's close. But expect to spend a bit more time when they are finished. If it were $20-$25 I'd say it's on point and good for what you pay.

I just drove 1,000 miles from Phoenix to Norman, OK. to trade my 2017 Ram truck for a new 2020 Ram…read moretruck at Landers CDJR and my truck was covered with bugs, dirt, & grime from the journey. I told the folks at Auto Valet I was trading in my truck and if they could do a good job cleaning it up. The end result was that the dealer was impressed that the vehicle was so clean to trade in (They said they never see that -ever)! Also, a special thank you to Jaysie at Auto Valet for being so nice to me! Greg L. Phoenix, AZ.

Took three cars (all new cars, only driven in town, yes they were grimy due to the weather/rain,…read morebut not anything extreme) here over the last two days, getting the ultimate wash ($35)...none of the cars were actually clean when finished, they were 75% clean, about what I could have got going through a $5 drive through wash and hand dried myself. There was still dirt on the door handles and on the trunk, mirrors were not wiped down, windshields were streaked like the sprayed the dash and didn't wipe the over spray off the windshield, the dashboard was streaked and parts still had dust on them. The wheels were not cleaned at all, had to have my son re-do them. On the third vehicle, I decided I would point out the areas that still needed attention, the attendant stated that although it wiped off easy, you had to pay extra to get that off...well that was not explained, guess I would have paid, to get the vehicle done correctly. I use to take our vehicles here when it was under the previous name and always had great results, used them for detailing and oil changes. I am now looking for a new place to take our vehicles, will not be going back.

Free car wash but wouldn't let me use it at the location on Apple Maps. Said we would have to go to…read morethe other location 10m away.

2nd time using service. Professional and timely call back. On time- did a fantastic job!read more

Great communication and Easy to schedule. Very nice guy! We were thrilled with the job he did on…read moreboth our cars!

I purchased a $26 service, I figured that if it wasn't cleaned the first time I could go again just…read morelike any other car wash let you go. To my disappointment when I asked for a second round they said I will have to pay again. For this price or less I could have gone and got it cleaned and bugs off my windshield and front bumper. Such a rip off.

Would never come back here. $12.00 for soap and water. Hard sale. Won't come back here and don't…read morey'all waste your money. Quality of soap = weak. The brushes some don't move. Low budget wash. I would hate to pay $7 $6.00 will be fair.

I'm grateful for Watershed always helping to keep my Lyft cars clean. Thank you gift for the 1 year…read moreof service.

From the owner: "We are an Express Carwash company here to serve our community. We provide customers a fast,…read morefriendly, high quality exterior car wash experience at a great value. Our unlimited Fast Pass option allows guests to wash their vehicles multiple times per day at one low monthly fee. Free vacuums are always a fan favorite. Come in and try us out. We want you raving about your Watershed Experience."

Edmond location , 2cnd Street- Joshua is always in a great mood and does s great job of directing…read moreus to the car wash. I always get anxiety because others would want me to go before I want to, afraid of the car ahead of me won't get in gear fast enough at the end of the wash. I go to a lot of car washes. They wont give you anxiety!

I'm so bummed. I just bought a subscription to this place and I went through yesterday, Just…read morenow, walking up with the trash bin from the street I noticed something was hanging under my car. Which is brand new. So I got down, looked at it and touched it. It's part of the under carriage of the car or something. It is actually just ruined and I am not even sure what to do. How do I even get something like that fixed? I already went on their website and it says that they are not responsible for the damage, which sucks. But also, who do you even take a problem like that to in order to get it fixed? I do not recommend this car wash, I drive a small SUV and this is just not ok. If it happened ot my common little car it has happened to a lot of other people. I can only guess the guy who was "directing" me onto the pulley rod or whatever it is, didn't do so hot. I feel so upset.