I have been coming here a couple times now since I've moved to the area for different appointments…read more Anything from doing a prescription pick up at the pharmacy, eye exams at the optometry department, to getting blood drawn from the lab. I have experienced nothing but helpful service and encountered friendly staff members.

Primary MD. Excellent, as always!! My primary is Dr Robin Westlake. She is awesome. She listens,…read moreshe doesn't rush you at all, she is very smart and thorough. I've had her as my primary for years. I adore her!! Sue Mattsson

A family member had to have surgery. There is plenty of parking and it is across from the Palladio…read moreShopping Center. Registration was easy and all information was provided regarding the process. A number is assigned to each patient to track their status. Once it was time to get ready the staff bring you into prepare for the surgery. The family member is then brought back to meet with the patient and the doctor and surgery team to ask any questions. While the surgery is happening the patient's contact person can track the status. Once the surgery is over the doctor contacts them to let them know how the surgery went and pick up any medication at the onsite pharmacy. They are then brought in to the recovery room to receive further instructions and take the patient home. The staff were very friendly and helpful with any questions and the surgeons were very professional and knowledgeable.

I had a referral to see Dr. Loge from my Primary. My scheduled appt. at 8:00 am…read more I had a hernia issue that needed attention...badly. I put it off too many times, and realized it was time to overcome the Pre-Surgery procedure and jitters. The attentiveness and professionalism of Dr. Loge and her staff are incredible!! In all honesty, she and her team are Magnificent!! Everyone is comforting, kind, courteous, knowledgeable and extremely professional. My Tomophobia ( anxiety), was off the charts and through the roof. They assured me everything would be great...and it was. My procedure was done and I was home 1:00pm. Snuggling in my bed the best I could. Yes of course, I am sore, but my nurse reassured me of everything to do. The Anesthesiologist, ( Sean) is very thorough and precise, in delivering the risks and safety measures. I truly cannot say enough of the Nurses and Dr.Loge!!!! Everyone-- the receptionist, to all the staff in OR and the floor are Remarkable!! You're in safe hands if you come to this Kaiser in Beautiful, Folsom, CA.

Great place. Everybody was friendly, professional and efficient. I can't imagine a place running…read moremore smoothly. Great teamwork. I strongly recommend Folsom Sierra Endoscopy Center.

I scheduled a colonoscopy and proceeded to reschedule it for almost a year due to fear. Fear of…read morewhat?!?!?!? It was all for nothing. Everyone was so nice! The prep was explained in detail, the morning of was a smooth check-in. Before I knew it I was being woken up from the most fabulous sleep, rude! Do not put this off!!! This is the place!

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !

The worst care possible. If you have any medical issues, good luck getting a "timely" referral. It…read moretakes months upon months just to get a telephonic appointment. It's nearly impossible possible to be seen in person. It takes over a year to get a referral for a specialist. I need a cardiologist referral but can't get an appointment nor a referral. Absolutely atrocious Care.

SANDRA SANDS is the absolute WORST. She is AWFUL, DO NOT go to her!…read more She told me during my appointment that she ordered referrals for a few different departments that I NEEDED in order to continue treatment. She informed me that those departments would reach out to me. When I called a week later to check the status on the referrals, I was told they were NEVER ordered. This stalls my treatment due to other appointments. The office can't be reached directly, it only goes through the call center. I will NEVER go to this location again!

1/28/2025: Attending VA PACT ACT Certification for increasing VA Pension, i.e., the Veterans'…read moreAdministration scheduled an appointment at Advanced Practice Primary Care. Advanced Practice Primary Care was hired as a third-party medical examiner regarding my medical history.

Ross is one of the best PM providers around. he takes the time to get it right and listens to his…read morepatients. I strongly urge new patients to not lie to him or try to get away with drugs. be honest and keep your word.

Not busy at all on the weekends, but I'm sitting here on Sunday came back to finish my DOT physical…read more( quick urine sample) and was waiting for paperwork but I ended up leaving after 20 minutes because it was taking too long. Came back around 1pm and still waiting for paperwork after they called and said it was ready to go. Mind you there is not one single patient in here. Very frustrating. Don't know if i will be returning next time for a physical.

I want to start by saying I am immunocompromised. Chemotherapy, biologics, autoimmune disease. I…read morehave a lot going on. My husband was diagnosed with confirmed bacterial pneumonia. The second I started showing symptoms, I went to urgent care so I could get antibiotics before it got worse. They refused to give me antibiotics because they "can't justify it". I left and got significantly worse that evening. Fever to 104 and Tylenol/ibuprofen barely brought it down to 101. Im an RN so I don't just seek antibiotics for nothing. I am aware of what does and doesn't require antibiotics. The next morning, my husband took me back to urgent care stating I needed antibiotics, as he got very sick (he is healthy) with bacterial pneumonia and I am exhibiting the exact symptoms and he has never seen me this sick. Again, "I can't justify it"... I had 5 days of fevers ranging from 102-104 without it breaking. I finally called my PCP on day 5 because I knew I wouldn't get help here. He was very upset that urgent care knew I was severely immunocompromised and knew my husband had confirmed bacterial pneumonia (yes, we showed the results) and refused to treat me. Long story short, I DID have bacterial pneumonia and did not show any progress until after I started antibiotics. I was very close to requiring an ER visit but I am stubborn. As a nurse, I was appalled at the lack of knowledge with the providers treating immunocompromised patients.

My brother was taken to Mercy San Juan by ambulance from a nearby rehab facility…read more He had been discharged from Kaiser Roseville where he was diagnosed with Pneumonia and other issues. Initially we were told that he was transferred back to Kaiser. While at Mercy San Juan my brother was in the care of an amazing human and care provider JEFFREY FONG, RN. Thank God for our nurses especially those who provide care and communicate with the loved ones who are struggling to help and do what is best. Jeff Fong was a godsend for our family, as he not only provided excellent care for my brother but was happy to talk with us about the issues we were facing as a family. Jeffrey Fong RN thank you for your compassion, empathy, professionalism and care you provided. Mercy San Juan thank you for Jeffrey Fong.

Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

In the beginning I thought she was a great Dr, too. Then I developed a rash of unknown origin which…read moreshe attempted to treat. On a repeat visit, she slapped her knee with pride and said she thought she had found the diagnosis. It was awful. Disfiguring, treatable but not curable. I was stunned. At home I found a website with a presentation on the disease complete with photos. I tried to tell her I didn't look like those photos. She had prescribed a medication, after that totally ghosted me. I messaged her through the portal to change the medication from cream to ointment but got no response. Eventually I showed up at her office and was told she wasn't in and they didn't know when she would be back. I asked if another doctor there would make the minor change to the prescription and was declined. I was completely on my own. Since the diagnosis she handed me was gynecological, I procured my own referral to a gynecologist who thankfully tested and ruled out Dr Duncan's diagnosis. I'm still in disbelief that she saddled me with such an awful diagnosis then turned her back on me. I took it as cowardice. She came up with something she couldn't handle and instead of suggesting a specialist, she dropped me without explanation. I felt betrayed.

My wife and I absolutely LOVED our time with Dr. Duncan as our PCP! The only reason we're no longer…read morewith her is because we're moving out of state but you better believe if we ever come back to California, we're looking her up! She is so personable, knowledgeable and all but saved my life/mobility by diagnosing me with Osteomyelitis in my lumbar spine and sending me to the hospital right in the nick of time! I always love getting to visit with her during our appointments. You will not go wrong choosing her as your doctor!

Takes forever to see a healthcare professional. Wait time is rediculous! Care-wise...you might…read moreget some suggestions to do at home?

We went to Neurologist Dr Tim Chen for EMG test. Excellent work. Getting apptt via Referral…read moreNavigation team was bit lazy but Care side is excellent.