This is by far the nicest Kaiser I've been to. The Sacramento locations are sketchy, especially on…read moreMorse Rd. But let's be honest here, it's because it's in Folsom. There's just a richer clientele here, so things are kept nicer. The parking lot is full of Tesla and BMW lol. I think the quality of ALL Kaiser hospitals soups be maintained the same. Because the emergency room on Morse is dirty and downright scary. I wouldn't take my eyes off my daughter while in the waiting area, but here in Folsom? Zero worry. I think people that come here/work here are usually friendly, I appreciate that. I personally love the Kaiser network, getting everything I need on the app is very easy!!

Eye surgery went great today I can see ! Both eyes The doctor is very good and keeps in touch .read more

A family member had to have surgery. There is plenty of parking and it is across from the Palladio…read moreShopping Center. Registration was easy and all information was provided regarding the process. A number is assigned to each patient to track their status. Once it was time to get ready the staff bring you into prepare for the surgery. The family member is then brought back to meet with the patient and the doctor and surgery team to ask any questions. While the surgery is happening the patient's contact person can track the status. Once the surgery is over the doctor contacts them to let them know how the surgery went and pick up any medication at the onsite pharmacy. They are then brought in to the recovery room to receive further instructions and take the patient home. The staff were very friendly and helpful with any questions and the surgeons were very professional and knowledgeable.

I had a referral to see Dr. Loge from my Primary. My scheduled appt. at 8:00 am…read more I had a hernia issue that needed attention...badly. I put it off too many times, and realized it was time to overcome the Pre-Surgery procedure and jitters. The attentiveness and professionalism of Dr. Loge and her staff are incredible!! In all honesty, she and her team are Magnificent!! Everyone is comforting, kind, courteous, knowledgeable and extremely professional. My Tomophobia ( anxiety), was off the charts and through the roof. They assured me everything would be great...and it was. My procedure was done and I was home 1:00pm. Snuggling in my bed the best I could. Yes of course, I am sore, but my nurse reassured me of everything to do. The Anesthesiologist, ( Sean) is very thorough and precise, in delivering the risks and safety measures. I truly cannot say enough of the Nurses and Dr.Loge!!!! Everyone-- the receptionist, to all the staff in OR and the floor are Remarkable!! You're in safe hands if you come to this Kaiser in Beautiful, Folsom, CA.

Do you need your insides photographed and/or biopsied? This is the premier place to do it. I…read morecommute from the South Bay to go here because if there's any place this good where I live, I sure haven't found it. Shout out to all the staff, including Theresa, the RN who prepped me for my last endoscopy, my MD Dr. Pecha, who is always friendly, knowledgeable and efficient, but special mention must go to CRNA Brad. Brad is one of those quiet professionals who go about their day doing top quality work without breaking a sweat and you will be lucky to have him knocking you out and looking after you whilst you get probed. Did I mention I love this place?

I had been dreading a colonoscopy for sometime now. However, I can honestly say if I had to do it…read moreagain next week, I would, and that's all because of the experience I had with an amazing Doctor and the entire team Folsom Sierra. First of all Dr Ingram is amazing!!!! From the first time I met him for my consult, to questions I had during prep to post procedure, he was supportive and top notch the entire time. He was quick to respond to messages I sent in MyChart during my prep which was so appreciated. Check in for my procedure was quick and easy. I was taken back by Summer who was very nice. Summer and Sean got me prepped and another nurse did my IV which was painless. My biggest fear of the whole procedure was the anesthesia. That's until Chris, my anesthesiologist came in and really put me at ease. He really was patient, kind and so supportive, even when I was moved to tears. He's a gem, I was so thankful he was exactly what I needed to get me through the process. My procedure was scheduled for 1:30pm but I was getting my propanol injection at 1:21 and the next thing I knew I was in recovery with my husband by my side as I woke up. I was given a water and cranberry juice by a great nurse, I just can't recall her name. Dr Ingram stopped by to see me about my procedure and again, a great supportive pep talk. I highly recommend Dr Ingram and this place for these not so fun procedures. They truly made it easier than I could have ever imagined.

How to star, the price was very inexpensive, most places want a leg and an a arm .I check some…read moreother places and this one was the best on price, and good area, they give you an appointment right away and they were polite and very helpful, and explained to you the whole proses, the receptionist was very nice and friendly.I came to do a physical exam for my Inmigration residence The Dr explain, each time was she was doing, was honest friendly and fast! Love this place highly recommended

5 star service.reasonable price, Friendly and sympathetic staff…read more i need a new 693 form for my the other 485 filing and it has been couple of months since the first visit, but they offer free service as long as within a year , that is really a pleasant surprise. strongly recommend !

The worst care possible. If you have any medical issues, good luck getting a "timely" referral. It…read moretakes months upon months just to get a telephonic appointment. It's nearly impossible possible to be seen in person. It takes over a year to get a referral for a specialist. I need a cardiologist referral but can't get an appointment nor a referral. Absolutely atrocious Care.

SANDRA SANDS is the absolute WORST. She is AWFUL, DO NOT go to her!…read more She told me during my appointment that she ordered referrals for a few different departments that I NEEDED in order to continue treatment. She informed me that those departments would reach out to me. When I called a week later to check the status on the referrals, I was told they were NEVER ordered. This stalls my treatment due to other appointments. The office can't be reached directly, it only goes through the call center. I will NEVER go to this location again!

1/28/2025: Attending VA PACT ACT Certification for increasing VA Pension, i.e., the Veterans'…read moreAdministration scheduled an appointment at Advanced Practice Primary Care. Advanced Practice Primary Care was hired as a third-party medical examiner regarding my medical history.

Ross is one of the best PM providers around. he takes the time to get it right and listens to his…read morepatients. I strongly urge new patients to not lie to him or try to get away with drugs. be honest and keep your word.

I want to start by saying I am immunocompromised. Chemotherapy, biologics, autoimmune disease. I…read morehave a lot going on. My husband was diagnosed with confirmed bacterial pneumonia. The second I started showing symptoms, I went to urgent care so I could get antibiotics before it got worse. They refused to give me antibiotics because they "can't justify it". I left and got significantly worse that evening. Fever to 104 and Tylenol/ibuprofen barely brought it down to 101. Im an RN so I don't just seek antibiotics for nothing. I am aware of what does and doesn't require antibiotics. The next morning, my husband took me back to urgent care stating I needed antibiotics, as he got very sick (he is healthy) with bacterial pneumonia and I am exhibiting the exact symptoms and he has never seen me this sick. Again, "I can't justify it"... I had 5 days of fevers ranging from 102-104 without it breaking. I finally called my PCP on day 5 because I knew I wouldn't get help here. He was very upset that urgent care knew I was severely immunocompromised and knew my husband had confirmed bacterial pneumonia (yes, we showed the results) and refused to treat me. Long story short, I DID have bacterial pneumonia and did not show any progress until after I started antibiotics. I was very close to requiring an ER visit but I am stubborn. As a nurse, I was appalled at the lack of knowledge with the providers treating immunocompromised patients.

The receptionist, I believe Sylvia, was more interested in talking gossip with a co-worker than…read morehelping my son get checked in. Stood there 5-8 mins as she had a conversation that was of a personal nature. When she finally did ask how she could help, she was not very pleasant . Then the co-worker interrupted again with some text messaging. Very unprofessional!

Occasionally, the healthiest of people can find themselves in the hospital. A friend in the…read moreindustry advised San Juan over Folsom for ER care. More likely to get surgeon or other help during night and weekend. I believe she's correct. From the moment I blacked out during IV insertion until discharge, I was helped by people who know their field and are damn good at it. Being neurodivergent, the ER and hospital environment is mega-overload. I always disclosed my ND and all of my doctors and surgeons were patient and driven to see my health improve. Some of the people who left a very positive impression = Dr. Leslie Tamura. Advocate, calm, intelligent, a solid rock of the best hospitalist I'll probably ever meet. She made me feel safe, heard and assured I would be in good hands. Rutu, charging nurse for her acceptance, support and humor. Lilian and Marlon for being accepting, caring and relating. Renz and Billy, amazing nurses I could trust. Ken was a cheerful and lighthearted tech assistant. And social worker Ashly, a soul filled with the best energy a patient could ever wish to have. She's in the right field! If you find yourself in the Russell tower (older wing), penthouse floor #5, be aware the rooms can get hot on the southern side but getting a sliver of a view of the helicopter pad (had to get up to see) does give the brain something to masticate and reminds you that others are out there helping others (soul warming). Oh, and that hospital air filtration is impeccable. I also liked the garden on the "second" floor. It is peaceful. And the food, it is decent. I loved the grilled zucchini and white rice. The packaged lemon juice was tasty. I never want to see any of the staff or doctors again unless we cross paths at the store or at a really great party. But, if I ever must go to the hospital again, I will hope to see them or I hope that their cohorts ought to be as awesome as them. Note: cell, text, internet reception in basement/ER is nearly non-existent (not limited to T-Mobile). Their Wi-Fi may as well not exist. Send text messages with the time sent. If it eventually goes through, the other person will know the age of your message. Floors above ER should have significantly better reception. Bring your phone charged and with your wall charger including plug, not just cable. Bring flip flops, dry shampoo, fresh chonies, your preferred ear plugs, comfortable lounging clothes, and hand lotion if you like those things and may be admitted. Note: when you hear a faint nursery chime it means a baby was just born in the hospital. *warm fuzzies*

EDIT 4/23/26: Day after I left VM for patient grievance line, got a call from them re my issue w…read morethe birth clerk. Birth clerk contacted us later that day, apologized for the delay as they are short-staffed (her coworker has been on vacation?), and husband was able to get Verification of Birth Letter later that day. She promised to file our birth certificate with county. We'll see if we get our birth certificate on time. Changing my review from 1 star to 3 stars. Original review: Just had a Csec at the hospital. Things I am unhappy about: 1. Night L&D RN Lorraine who gave me my Lt forearm IV which was placed with lights dimmed, doubt she could see well... and I told her it hurt but she ignored me and said it was normal. Shortly after the IV, she was gone so I think she was rushing bc it was shift change time. Well... look at my arm now after I was released. And it still hurt around the site and find it hard to hold baby on Lt forearm while being a Rt handed person. 2. The postpartum RNs were constantly changing... had some travel RNs there who were not clueless and didn't give me my pain meds on time. 3. Asked for Lactation consultant right away, told yes they will put referral but then the RN forgot...finally got seen end of 2nd day right before her shift ended. Did not care for the older LC bc she kept talking about cutting the frenulum bc it's causing my baby to be fatigued... but didn't even look at baby's frenulum... her frenulum is way back on her tongue (so she's NOT tongue tied)... "i can't make the diagnosis but ask the pediatrician". I think at least look at it before making the recommendation though... 2nd LC was much better and helpful but by then due to improper latch (all the labor and postpartum RNs said latch was fine) and lack of timely LC help,, and extremely sore nipples by then, I gave up on breastfeeding. 4. And this is what's making me finally write a 1star review- Birth clerk never came on any of the days we were there. Supposedly was off. We never got a temporary Birth certificate until, as I was being wheeled out of the hospital, we were told to sign paperwork with our daughter's footprint on it and we asked to keep that paper. We were then given this temporary birth certificate by the nurse who was surprised we never got the paper. We never got a "Letter of verification of birth" from the hospital w our discharge paperwork. My work is asking for it so I can have protected bonding time and... I have nothing. I can't add baby on my insurance either... called my OB office who told me to call postpartum office today (she was off yesterday... how often does she even work?) who forwarded us to birth clerk voicemail.... my husband and I both left messages.... never got a call back.... we call back and the clerk had left without bothering to call us back... We were also told by RNs that birth clerk would contact us to make sure all the birth certificate details are correct.... still no phone call... does that mean she hasn't even filed for us to get a birth certificate?? My daughter is now 9 days old! Did the RNs not hand off the birth certificate request form?! How do they not have a replacement for the birth clerk on days she's off and having LEGAL paperwork falling through the cracks?! I am extremely unhappy that while I am supposed to be enjoying my new baby, I am having to stress out about my postpartum leave and job remaining protected, all while recovering from a Csection. Highly highly disappointed in MSJ and will not be recommending to any of my patients or family or friends... And I called the patient advocate line that a prior review posted... VM. It's like no one on the admin staff actually ever answers their phones...

In the beginning I thought she was a great Dr, too. Then I developed a rash of unknown origin which…read moreshe attempted to treat. On a repeat visit, she slapped her knee with pride and said she thought she had found the diagnosis. It was awful. Disfiguring, treatable but not curable. I was stunned. At home I found a website with a presentation on the disease complete with photos. I tried to tell her I didn't look like those photos. She had prescribed a medication, after that totally ghosted me. I messaged her through the portal to change the medication from cream to ointment but got no response. Eventually I showed up at her office and was told she wasn't in and they didn't know when she would be back. I asked if another doctor there would make the minor change to the prescription and was declined. I was completely on my own. Since the diagnosis she handed me was gynecological, I procured my own referral to a gynecologist who thankfully tested and ruled out Dr Duncan's diagnosis. I'm still in disbelief that she saddled me with such an awful diagnosis then turned her back on me. I took it as cowardice. She came up with something she couldn't handle and instead of suggesting a specialist, she dropped me without explanation. I felt betrayed.

My wife and I absolutely LOVED our time with Dr. Duncan as our PCP! The only reason we're no longer…read morewith her is because we're moving out of state but you better believe if we ever come back to California, we're looking her up! She is so personable, knowledgeable and all but saved my life/mobility by diagnosing me with Osteomyelitis in my lumbar spine and sending me to the hospital right in the nick of time! I always love getting to visit with her during our appointments. You will not go wrong choosing her as your doctor!

We went to Neurologist Dr Tim Chen for EMG test. Excellent work. Getting apptt via Referral…read moreNavigation team was bit lazy but Care side is excellent.

I challenge you to find somewhere where your time is less respected than at a Sutter Health…read morefacility. What do you get for a premium price? Clowntown. Here is my experience: 1. Called three times prior to my appt to ensure they had the proper equipment. Nobody called me back as promised. 2. Arrived to an empty front desk, filled out my paperwork and waited. Once the front desk staff arrived she did not call on me but checked in the first person to walk in after me never acknowledging my existence. I had to stand up and make my presence known. 3. Once taken back in I sat there for 40 mins, a nurse came in looking for supplies and asked if my 11 yr old daughter wanted some water, she said yes and the nurse disappeared and never returned. 4. 15 mins later a Physicians assistant arrived and the equipment I called about 3 times before was present but not ready. We spent the next 20 mins watching them prepare the equipment so it could be used. 5. The PA performed the procedure but said my daughter needed to receive a dressing for the procedure and we needed to sign a waiver. After 15 mins of waiting alone in the room again I decided that they had ZERO respect for our time, left the room and went up front to pay my copay and have them find the waiver. My daughter never received the dressing for her procedure so we did it ourselves at home. Sutter is the absolute worst and they cost the most! Blech! No wonder they are always getting sued.