I love this little shopping centre it has everything I need for a good Saturday out shopping. First…read moreoff you can park in Sainsburys car park but it's always busy so you may have to wait. It's free for disabled blue badge holders in any bay. Alternatively there is on street parking around the other side of the shopping centre if coming in from where the old Zens nightclub used to be. There are about 6 on street blue badge bays here but no normal parking. Inside the centre there are many varied shops like the 99p store great for bargains as is Wilkinsons, then there's a great Greggs for getting some lunch, there's a cheap card shop, a thorntons, a Peacocks love that store, supadrugs, McDonalds (yuk), as well as much more ie shoes, household, small stalls, nail and beauty shops, furniture etc. Well worth a visit, plus there's an indoor market area with quite a few stalls selling pet foods, clothes, shoes, mobile phone stuff etc it's small but the stalls have been there years.

Excellent place to shop. Easy free parking spaces and some great restaurants over looking the lake…read more House of Fraser. Debenhams. Marks and Spencer. Primark. Many brands such as Hugo Boss,Armani, Ralph Lauren ,Michael Kors , Tommy, Lacoste all in House of Fraser store

WORST CUSTOMER SERVICE IN A SHOPPING MALL IN THE COUNTRY!!!! LARGELY ACROSS ALL STORES IN THE…read moreSHOPPING CENTRE: Read HOUSE OF FRASER EXPERIENCE BELOW: WESTFIELD SHEPHERDS BUSH & BLUEWATER BETTER My gosh, we have given this place many chances, went a few times in Dec 2010 an Jan 2011, hoping they would have improved since a year between the last visit. As ever the grumpy, unhelpful, staff throughout e, was appalling the rude looks when you try to interrupt conversations of groups of staff having a chat about the weekend or their hair, was a recurrent theme. Worst: !!!!!!!!!!!!!!!HOUSE OF FRASER!!!!!!!!!!!! A lady in the jewellery accessories dept who was busy chatting about her weekend with a colleague leaning against the glass arms folded,, when I went to pay for something from the next section at her till, products from (Crabtree & Evelyn) I asked if I could pay at her till, couldn't believe her response, she said couldn't you find another till? I said no actually they are all deserted see and I showed her all the empty tills around? She then said, oh I can't take any cards at the till anyway. It was unbelievable , how rude she was. In the same store I think it was the towels section, two customer service girls were chatting away not doing any work, whilst we stood there waiting to ask the price on something, they then turned around rolled their eyes and gave a fobbing off type of response. In another section I wanted to buy the last sweater that was on a mannequin the guy with a very unusually deep voice, and dark hair took it off the mannequin then shouted at the poor helpful lad working there, and whispered make sure you put a security tag on it before you hand it to them! I think Bluewater is considerably more upmarket and better than Lakeside, I guess a lot of the Essex locals work at Lakeside and maybe haven't attended any customer service training but BlueWater is so much better, and so Lakeside seems really downmarket not just because of the staff, Essex role model Jordan was in that day, so need I say more? If it wasn't for the bargains I wouldn't have gone, but someone really needs to do more mystery shopping and undercover checks across the place, there is no reason why a bit of good decent customer service can't be achieved. Really should become a mystery shopper, Lakeside is shocking Gonna stick to Westfield & Bluewater in future most probably!

LIARS!!! Any warranty that comes with the product you've…read morepurchased comes with a warranty that is supposedly transferable. I tried to do this today and I was told the new owners would need all of my personal details should they need to make a claim. I asked what would be needed and it's my email address, phone number and home address. Basically everything that's needed to commit fraud against me! Pathetic policy! Obviously I'm not going to give a stranger all of my details! Another nail in the coffin for J.L. I can't believe as a retailer that you're still open! You certainly won't get my custom any more!

Dreadful customer service at John Lewis Bluewater. I attended to return a faulty product (still…read morewell within waranty) and their manager Karen Wise refused to even look at the product or receipt of purchase. She told me I would have to come back another time as their tech team was unavailable when all I needed to do was plug it in and it would be evident it wasn't working. She told me she couldn't advise when the Tech team would be available and lied saying she knows nothing about tech when it later transpired that she was the former manager of the tech department. She was deliberately trying her hardest to be obstructive and cause unnecessary distress. Absolutely awful experience and I will never be returning, which is a shame as they were good once upon a time. Perhaps they need to have a change up of their clique of management.

It's my age. I remember life pre Bluewater, or certainly when it was new and shiny, like a new…read morepenny. First time here in maybe a decade or so, I was surprised to find it had held up remarkably well..it hasn't dated that badly and doesn't feel like the poor neighbour to the recent Westfield Centres in West & East London. Writing this review on Nov 1st, I'd suggest (if you can) to avoid it from now until around mid January as it will heave, throng, and burst at the seams due to Christmas / January Sales... All in all you're holding up well Bluewater...

Free car parking Large shopping mall…read more Many good shops such as monsoon, lush, game, labelled, etc Three department stores House of Fraser, Marks and Spencers, John Lewis/Waitrose Great eating establishments / cafes such as carluccios, pizza express, Lolas cupcakes, krispy kreme etc A big showcase cinema where you can see 3d movies and style imax screens Crazy golf course Play area for kids Event exhibition area (check out events that are held there throughout year) With all this at Bluewater and more you have to check this shopping mall out and go and shop shop shop.

This is a very good Retail park which has a Comet, Currys, PC World, Large Boots, Sports Direct,…read moreBedpost, Maplins, Hobbycraft, Game Store, Pets At Home (includes a VET),Travel Agents, McDonalds, Next Store & Carphone Warehouse. Also nearby are Local food shops, Barbers, Iceland, Bank, Restaurants PLUS a large Sainsbury!, So a very good location with plenty of parking available, it can get a bit busy, but it is very good. HIGHLY RECOMMENDED

I like this store. The store is located inside The Broadway Bexleyheath also known as The Mall. It…read moreis a large store spread over two levels, it has a cafe which is wonderful, hidden on the second floor with lovely view over Bexley. The food is FANTASTIC & very good value for money. The women's clothing and home accessories is on the ground floors, the children and mens clothing etc is spread on the second floor, there are not many staff visible around the actual aisles, but when you pick up items and go to counter they are friendly and very helpful. The clothing range is actually very good and in my opinion very good value for money. HIGHLY RECOMMENDED.. Oh if you are peckish try the gem of a Cafe on the second floor!!

I went to BHS Bexleyheath to return an item i bought online.The staff were rude and really didn't…read morewant to know. I had the packing slip which came with my item and explained i didn't have a printer but was told by customer services that wouldn't be a problem as the Bexleyheath store could call to verify it for me. I was fobbed off and basically treated in a very snotty manner.The staff at Bexleyheath don't seem to know anything about their customer services dept, as they are definately open on weekends..I SPOKE TO THEM !! I've had major aggravation trying to return this and will DEFINATELY NOT SHOP AT BEXLEYHEATH.

A very good size Marks and Spencer's. Set across two floors and offers mens, ladies and childrens…read morefashion. They have very good lingerie and provide a measuring service for this. They also sell a selection of items for the home from towels to furniture.

This Marks and Spencers is great as it is a very big storee so you are bound to find the exact item…read moreyou want. It is located in the middle of the shopping centre and is not too busy even on the weekends and other holidays. I have found some great quality clothing from here and they also do hmeware too.

This Debenhams is set up over 2 floors and offers everything you would expect from a department…read morestore. It has a big range of fashion, things for the kitchen, bathroom. All good quality. Also have a wedding section and the items are all beautiful and incredibly well priced!

I really love Debenhams. It is my all time favourite department store. The store in Lakeside…read more(Thurrock) is not particularly large but it stocks a good range of childrens clothes, mens clothes and ladieswear. The Designers at Debenhams range especially the childrens clothes are beautiful. I really like Matthew Williamson range.

Popped in for a quick shop before dinner and there wasn't much of a wow factor other then coming in…read morein November they already have a lot of the holiday decors out. They don't have a lot of stores that would stop in for, pretty much what was appealing to me was things that I was looking for. Its possible that I am coming from the states, so there isnt that many stores that appealing to me. Parking - plenty Cleanliness - it was pretty good, I saw a few janitorial personal cleaning

This is my favorite store in the whole mall. The place is always clean and neat, and the staff are…read morefriendly and helpful.

The Mall, (or The Broadway as it is often referred to) is a little like shopping in the High…read moreStreet, only it is warm and you don't get wet. All of the usual big name shops are inside with fashion, music, stationers, jewellery and electronic stores making up the bulk of businesses. You won't find everything you want here but for the basics, it is alright. Footfall appears to have fallen since the opening of Bluewater a few years back meaning that it isn't as busy as other malls. It can get busy during the school rush as Bexleyheath is the changing point for practically every route home in the Bexley borough. Plenty of parking is available in the multistory on site meaning you can shop and drop your goods off in your car before continuing shopping. Buses run to and from the whole Bexley borough although it is worth noting that The Mall is nowhere near the train station. The place has undergone a refurbishment recently which makes it look a lot nicer than it used to. It has public toilet facilities upstairs as well which is very useful for when you are spending whole days in Bexleyheath. For cold, horrible rainy days, The Mall sure beats the local High Streets.

I found a cute dress and some nice heels for my next party! The prices here are great, attracting…read morecustomers from all over. We had so much fun shopping here, we went back again the next week