Excellent place to shop. Easy free parking spaces and some great restaurants over looking the lake…read more House of Fraser. Debenhams. Marks and Spencer. Primark. Many brands such as Hugo Boss,Armani, Ralph Lauren ,Michael Kors , Tommy, Lacoste all in House of Fraser store

WORST CUSTOMER SERVICE IN A SHOPPING MALL IN THE COUNTRY!!!! LARGELY ACROSS ALL STORES IN THE…read moreSHOPPING CENTRE: Read HOUSE OF FRASER EXPERIENCE BELOW: WESTFIELD SHEPHERDS BUSH & BLUEWATER BETTER My gosh, we have given this place many chances, went a few times in Dec 2010 an Jan 2011, hoping they would have improved since a year between the last visit. As ever the grumpy, unhelpful, staff throughout e, was appalling the rude looks when you try to interrupt conversations of groups of staff having a chat about the weekend or their hair, was a recurrent theme. Worst: !!!!!!!!!!!!!!!HOUSE OF FRASER!!!!!!!!!!!! A lady in the jewellery accessories dept who was busy chatting about her weekend with a colleague leaning against the glass arms folded,, when I went to pay for something from the next section at her till, products from (Crabtree & Evelyn) I asked if I could pay at her till, couldn't believe her response, she said couldn't you find another till? I said no actually they are all deserted see and I showed her all the empty tills around? She then said, oh I can't take any cards at the till anyway. It was unbelievable , how rude she was. In the same store I think it was the towels section, two customer service girls were chatting away not doing any work, whilst we stood there waiting to ask the price on something, they then turned around rolled their eyes and gave a fobbing off type of response. In another section I wanted to buy the last sweater that was on a mannequin the guy with a very unusually deep voice, and dark hair took it off the mannequin then shouted at the poor helpful lad working there, and whispered make sure you put a security tag on it before you hand it to them! I think Bluewater is considerably more upmarket and better than Lakeside, I guess a lot of the Essex locals work at Lakeside and maybe haven't attended any customer service training but BlueWater is so much better, and so Lakeside seems really downmarket not just because of the staff, Essex role model Jordan was in that day, so need I say more? If it wasn't for the bargains I wouldn't have gone, but someone really needs to do more mystery shopping and undercover checks across the place, there is no reason why a bit of good decent customer service can't be achieved. Really should become a mystery shopper, Lakeside is shocking Gonna stick to Westfield & Bluewater in future most probably!

This Debenhams is set up over 2 floors and offers everything you would expect from a department…read morestore. It has a big range of fashion, things for the kitchen, bathroom. All good quality. Also have a wedding section and the items are all beautiful and incredibly well priced!

I really love Debenhams. It is my all time favourite department store. The store in Lakeside…read more(Thurrock) is not particularly large but it stocks a good range of childrens clothes, mens clothes and ladieswear. The Designers at Debenhams range especially the childrens clothes are beautiful. I really like Matthew Williamson range.

A very good size Marks and Spencer's. Set across two floors and offers mens, ladies and childrens…read morefashion. They have very good lingerie and provide a measuring service for this. They also sell a selection of items for the home from towels to furniture.

This Marks and Spencers is great as it is a very big storee so you are bound to find the exact item…read moreyou want. It is located in the middle of the shopping centre and is not too busy even on the weekends and other holidays. I have found some great quality clothing from here and they also do hmeware too.

This is a huge branch of Next. It has so many ranges and has a mens, womens, childrens and home…read moresection. The staff are so helpful here and there are always loads of the on hand. There are loads of changing rooms and there are never very big cues. This is by far the best branch of Next I have been to.

One of the few stores where you can actually find a member of staff to help you and another plus…read morepoint being they actually seem happy to do so. Good selection of items and home accessories for all the family. Easy to get to and good parking, you cant go wrong.

So pleased and surprised on calling at Grays store yesterday with a flyer for my fundraising event…read moreto ask if I could put it on their in-store community notice board! I was told to speak with Kim, who took time to show an interest in the event and the purpose behind it - to raise money to support young people in working towards a Duke of Edinburgh's Award. She gave me a form to complete, then to my astonishment, handed me two £10 vouchers to help with the fundraising! Feeling a little dispirited and lacking motivation due to a fruitless morning, in which I'd trudged around town only to hear "no, sorry" from other shops and businesses, I walked out of Wilko's with a spring in my step and smile on my once again; ready to continue with the task! Thank you to Kim for your understanding, and to all the staff for your support of local campaigns and appeals!

wilkinson of grays is placed in the town centres precinct, its a hardware shop that sells bit of…read moreeverything from garden, iside the home to toys, sweets and drinks, not the cheapest store ive been to but still has a good range of items, its always clean and tidy and the staff are freindly.

Popped in for a quick shop before dinner and there wasn't much of a wow factor other then coming in…read morein November they already have a lot of the holiday decors out. They don't have a lot of stores that would stop in for, pretty much what was appealing to me was things that I was looking for. Its possible that I am coming from the states, so there isnt that many stores that appealing to me. Parking - plenty Cleanliness - it was pretty good, I saw a few janitorial personal cleaning

This is my favorite store in the whole mall. The place is always clean and neat, and the staff are…read morefriendly and helpful.