Horrible!! I'm still waiting... this company represents the epitome of why I frown upon supporting black owned businesses. Initially, the dialogue started off great, he was very responsive to what I wanted. However, after the initial contact it went awry wrong. I'd planned a surprise party for my mother and granted it was several days before the party that I contacted him to make two t-shirts, he assured me there was no problem with my request. Two days before the party I sent a email on status as well as to make arrangements for pickup and payment -- nothing! The day before I called, no answer, get a return call several hours later to yet again be assured that my shirts would be ready for pickup that night and that I could call when I was ready because his shop was in-house. I called about 9:20 pm, no answer, left a message, no response. Tried reaching out the morning of --NOTHING!! Not even a courtesy return call, to say anything. I'm not even sure if the previous 5 star review is valid, based off the customer service or lack there of from this company if there was a -star situation, this company definitely gets it! Take your t-shirt business to a more reputable, reliable and consumer friendly business; this one is definitely not it!!! read more