My Rolex quit running so sent it to Errol, he replaced the mainspring that failed and did a…read morecomplete service including setting the time to perfect tolerance. I just got it back and it's keeping perfect time. About 10 years before this, I sent my Rolex to California Watch Repair (another so-called Rolex repair company) to do a service, and a month later my watch had visible water droplets on the inside crystal. I found The Watch Repair Center and after speaking with Errol I sent it to him. He cleaned out all the water damage, replaced everything that was irreparable and then did a full service. It then ticked as a Rolex should, and no water issues from then on. I can't speak highly enough about Errol and his wife Michelle. 20 Stars out of 10! Seriously!

Left a Borel cocktail clock with them when we visited Maine last summer. The clock had been broken…read morefor longer than I can remember. Although parts were not to be found, they figured out how to get it up and running again, and also cleaned it beautifully! So thrilled to get it back on our yearly summer visit!

I was looking for a jeweler who didn't send rings out to be worked on, but rather one who did the…read morework themselves in store. I found Designs by Aaron online and SO glad I did! I wanted a ring designed for 3 generations of diamonds, my grandmother's, my mother's and mine, to eventually pass down to my daughter. I went in with a design in mind and Frances perfectly created on paper exactly what I envisioned and described. Aaron then created the ring perfectly! It's so beautiful, and I love it!! Everyone there is so sweet, so very good at what they do, they take the time needed to get things just right from design to finished product, and the cost is very reasonable, imo. It's easy to tell they take pride in what they do, as they should because they're all excellent at their job, they're genuinely nice, good people there, and the result of all they provide is an extremely satisfied and overjoyed customer! :-)

Went to purchase some silver chains for pendants. Was quoted about $670 for a single byzantine…read morechain. Price of silver today was about $40/oz. Found exactly the same necklace from the exactly the same producer on Etsy for $105. Draw your own conclusions.

Very patient, and understanding. They really did whatever it took to find someone to make my…read morerings. Super friendly and helpful!!

Went to buy some earrings for my wife today, specifically some diamond stud earrings. Could not…read morehave had a better or more pleasant experience. Professional, friendly, polite, knowledgeable, no BS, no trying to pressure me to buy anything, just a simple, clean, easy transaction. I will definitely be returning to this company for future needs.

Stewart watch repair is terrific. Great repairs. Fabulous people! I wouldn't trust anyone else.read more

From the owner: We make custom jewelry, jewelry repair, and appraisals. We are closed temporarily for 6 months due…read moreto health issues and backlog of jobs. As we complete each of your items we will call you to schedule a time to pick up. Thank you for your patience. Stewarts Northeast Gem Lab

I really don't have words I paid 90 for a gem id and they gave me back a stone that was not my…read morestone .

I ordered a necklace from this company online and shipping was fast. The necklace was beautiful and…read moreyou could tell that the craftsmanship was of extremely high quality, but it was just smaller than I expected so I contacted customer service and ended up shipping it back to the store. While I didn't end up keeping the necklace, the entire process was very easy and the online customer support was probably the friendliest, most helpful, and easy-going that I have ever dealt with. I truly appreciate how much this company prioritizes their customer service and communication, it is probably the best out there. Because of this experience, I highly recommend others to work with this company. Customer service and support is definitely their priority. *the online customer support representative that I communicated with was Logan Boucher*

Recently I took my Armani watch in to this store for servicing. At home, later, As I was putting it…read moreaway, I noticed some marks on the lucite band. There were @ 8 deep gouges on the band. That watch was worth at least a couple hundred dollars when I left it at the store. Now it isn't worth anything. So, there are really only two possibilities here. One, that they caused the damage and didn't realize it. This would make them merely incompetent. Or, two, that they caused the damage to the watch and chose not to disclose it. This would make them incompetent and dishonest. Either way I won't be going back into that store again and I would counsel anyone who values their jewelry, to find another jeweler...

From the owner: We are an independently owned and operated fine jeweler located in the heart of Maine specializing…read morein superior quality, craftsmanship and personalized service. All repairs are done in house by our highly experienced and respected 3rd generation jeweler.

Beautiful and Great Service…read more My friend wanted a silver hammered bracelet and a wonderful young man made the bracelet she had been looking for all vacation. Him and his wife were very friendly and a pleasure to talk to. Service and skill.... the best combination!

Lovely jewelry and lovely owners. The silver and jade necklace I purchased here is wonderful and…read morethey went out of their way to help my mom and me track down something we'd left behind in Southwest Harbor. They make the jewelry there in the store- definitely worth a visit if you're in the area.

I bought my fiancée's engagement ring at Day's. We looked at two or three places but Ken sold us…read morewith an incredible shopping experience at this location. Making a purchase of this size, we wanted to feel good about our choice. Ken could read our faces. He answered every question, educated us, reassured us and overall made this a memorable and enjoyable experience. 10/10 recommend shopping here.

Looking for a jewelry store to replace battery in my watch (has to be done by jeweler) when I drove…read moreup I saw two jewelry stores literally doors away from each other. I searched on Yelp for reviews and after reading them, my decision was clear. Day's for me was the choice. Once inside the door I was graciously greeted by Marie. When I explained what I needed done Marie asked me if I had Days lifetime replacement policy. I didn't but now I do for sure! It is worth checking out. Very reasonable. Marie then introduced me to Morgan who, within a matter of what seemed like seconds, had my watch happily ticking away again. After Marie introduced me to Morgan she took time to point out out a small frig stocked with complimentary beverages for customers. They certainly know how to treat customers! On my way out other employees wished me a good day and I also had a chance to speak with the manager, Elizabeth, who graciously introduced herself. If you are looking for a jewelry store, this is the place to go! I'll be back for sure.

We called here to see if we could have a brass bell engraved. They were confident in their answer…read morein being able to engrave it so we dropped the bell off with them. We called to check on the bell and first were told the girl who could work on it didn't come in until 10 one morning and they would call us with an update. I'm sure there was some confusion with myself calling and my husband being the person they called back however, after we called to check again on the bell, we were told that they engraved it, didn't like how it came out, buffed it, and would be re-engraving it. Once again, when we called to check on it, we were told that the girl that did engraving didn't work on Mondays. Then, next thing we know, they are telling us they can no longer engrave it. I understand that unpredictable situations occur and perhaps my perception of the experience is a bit different, but we were told they could do something and then after apparently doing work, could no longer perform the service requested. It just felt a bit off... everyone was friendly when we would call so nothing against the employees, just ended up being a situation that set us back on this project (a gift) a few weeks longer than we would have liked and just seemed like we were being given false information.

I took my four diamond rings to get appraised. For insurance purposes due to a recent fire we had…read more Knowing that Diamonds only appreciate as well as gold and platinum are high right now. When the appraisals came back I had to laugh on how ridiculous the appraisals were. They were less than half of what was paid when purchased and with the the authenticity paperwork showing it was a numbered Hearts on fire cut, perfect cut, perfect clarity. Looking at the paperwork for the rings all four papers were exactly the same wording with the appraisal price typed in. The rings were four completely different rings. There was no description of any of the rings beside size. I got them reappraised by two other places after, with them coming out higher than purchased price, and the two other places matched each other. My point.... Don't spend the money to appraise them there and don't believe them especially if you want to sell them to them!

What a wonderful guy! Very friendly, very skilled, and part of a vanishing generation of craftsmen…read more I would suggest calling first because he is no longer at the listed address on yelp, he's working out of his home, and I'm not posting his home address here. Could not give this gentleman a higher recommendation.

Great new location at 199 Forest Ave., Bangor, with the same phone number. And excellent service…read moreas always!