Worth Reading: I have been a pool owner for 16 years and a…read morecustomer of Leslies Pool Supply in Commack. I had a problem this year (for the first time ever) with my pool holding chlorine, where after 2 hours of shocking (Using Leslies Power Powder Plus, which they say is the best you can get), the water registered ZERO free and ZERO available chlorine. Leslies tested my water and all other readings (CYA, TA, CH, ETC) were fine. They tested for Nitrates (Something I had no idea about) and told me it was 30 ppm and I had to drain 3-4' of water from my pool to dilute the Nitrates. I mistakenly listened and did this, causing me to have to re add stabilizer and calcium hardness up (over $200 worth), at my expense, not to mention the expense of adding water. Shocked my pool again. ZERO Chlorine after 2 hours! They now suggested that I drain the entire pool and refill it. I THEN WENT TO CHEMEX in Smithtown for another opinion. The owner, Charlie, suggested I try his liquid chlorine before doing another thing. He said my pool calls for 2 1/2 gallons but "just use 2 gallons" at a cost of $10... Low and behold, My chlorine held for 15 hours already. The problem was that, in my opinion, Leslies chlorine that I was sold, is sub par. The water was fine. I do not blame the young kid who tested the water. I blame Leslies "training" and questionable "methods of operation". I highly recommend Chemex in Smthtown. The owner is an honest, straight shooter, his staff is competent and properly trained, and his ELECTRONIC water testing equipment appears to be far superior than what I have been subject to elsewhere. If you want honesty and a fair experience, look no further that CHEMEX , 400 W. Main St, Smithtown.

At the end of last season my dolphin robotic pool had one of the gripper tires fall off and…read moreneeded to be replaced. so I took the unit to replace the one tire and do an overall evaluation of it. after four days they gave it back to me paid $65 everything was good. Got home put it in the pool that same afternoon the rubber bands came off. went back to chemex for a second time. The guy said that something internally was cracked In the main frame another $350. picked it up everything was fine. Put it in the pool and the entire cover from the main frame that he replaced came off inside the pool. picked up the cover and bring it back for a third time. they didn't charge me. brought it to my house again after an hour of using it the same rubber tracking bands came off and now I'm back there for the fourth time. It's my understanding that Billy the technician doesn't work directly for the organization and is overwhelmed with many service calls. Seems to have a lot on his plate. To many customers waiting in line for repairs and only one tech to handle all of them. I'm going on my third or fourth week without having my pool, but regardless of that I'm getting the impression that this company is not the right company for maintenance on these robotic cleaners. Thanks, Chris.

The holiday displays are phenomenal. Not only are seasonal their plantings excellent quality and…read moreoffer a great variety, but the holiday set ups will blow your mind. Definitely don't coming for a visit for Halloween and checking out their haunted house. Bring the kids at Christmas time and you will all be delighted.

Beautiful, beautiful place! They have everything for your gardening needs. I could stay there all…read moreday! From the front, you'd think the place was small. It is very deceiving. Once you walk in it's like you're in a different world. They have all kinds of plants, flowers - local and tropical. I saw some really awesome terrariums. They have a Hobbit inspired one, Star Wars, The Little Mermaid and other fairy gardens! I was mesmerized the whole time. I ended up buying a 3 tiered fountain, herbs and small statues. As I was paying, i saw some things I really wanted and went and got them...a birdcage, gourmet soups and a garden decoration. If you're a garden, plant lover, you'd better be ready to spend! There was no holding me back that day. If I could, I'd buy everything!!! Everyone is so helpful and knowledgeable. What's great is that everyone who shops there all know each other. As I was being helped by Jackie (I think that's her name) 3 women came and talked up their fountains and how much they loved theirs. Everyone was so pleasant, informative and friendly. For customers, who didn't know each other to talk about their wonderful experiences there made it really easy for me to make my decision. Better believe, I'll be back!

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

It's a really cute spot with fresh flowers and fresh fruit. I love stopping by & picking up some…read moreplants as gifts ect. The parking situation is a pain though because there is hardly any space ect

Great selection;friendly staff Found what I needed. Seems to…read morebe in stock of everything they carry

I don't usually write a review but if I do I wait several months to see how the product worked…read moreout. In September 2025, we purchased a Sundance S1 hot tub. The hot tub is exactly the one we wanted and it is working very well. There was a slight problem in the beginning, but the service department took care of any issues we had some of them my fault I highly recommend AJ SPA & HOT TUBS

We just bought a new hot tub at AJ Spa and we couldn't be happier with it. Their customer service…read moreis outstanding and their prices are very competitive. I would highly recommend them!

Very good service from sales - knowledgeable and very helpful finding just what we were hoping to…read morefind. Delivery, setup was on time and courteous. Products were clearly good quality and while upscale, good value. We will always go there first in the future.

We've bought a fair amount of stuff here over the past few years, including a new patio set this…read moremonth. The stuff they sell is definitely not cheap but they have good brands and quality products. Unlike the cheaper stuff at the big box stores you get to customize almost everything as much of it is custom-made to your specifications. As others have noted the salespeople are helpful (unlike the big box stores) and not pushy at all. This is one of those places I put in the category of "you get what you pay for". Definitely worth checking out.