I spent about a week at this place before the baby shower of my niece. Her Mom, my sister, passed away a couple of years ago. My family did so much preparing for this day to make sure it was super wonderful for her because though she is married, her mom is no longer here. So I asked for a plain cake with thin small black squiggly black borders, and the lines that are SUPPOSED to be peeking out from under the black borders, are supposed to be a color called "Tiffany blue!." I left an example of the color, and even figured that it may be a bit more mint colored as opposed to anything else. The top was to be plain because my sister and I bought the things we were going to put on the top of the cake. I walked in that store and almost pulled my hair out!!!! The cake was a deep forest green, it was HORRIBLE!! Look at the crooked lines that I was told had to be airbrushed to be straight, after I complained. Look at the other cakes, like the white one with the pink and blue on it, above the eyesore. It's not airbrushed but it's really nice right?? Look how huge the black squiggles are, look how sloppily it was done!! Baby is written in caps and welcome in lower case. I was so upset and dissatisfied, I stood in that store and CRIED, the baby shower was in a couple hours!!!! I had no time to go anywhere else. Do you know they refused to give me the cake and my money back for that utter eyesore, because I had no time to go anywhere else, they said if I take it they will take TWENTY DOLLARS OFF!! I PAID $100 FOR THAT UGLY MONSTROSITY!!!! Then if I left it i would get the whole amount back so I left it and had to go to Costco and get cakes at the last minute and slap the decorations on them and rush to the shower. I was THREE HOURS LATE!!!! I wish there was something I could do about how I was treated and how horrible that cake looked. It was a disaster, they ruined a very special day for my family!!!! read more