I came in and I met Ms Laura and she was excellent. She called me to her desk and made the process…read morevery quick and fast to get my loan. Will be coming back

Costumer service is great! Ms. Chasity is the best. The process is very fast and easy and you get…read morethe money that same day which is great!

Unfortunately, this branch is horrible. Its takes them over a month to explain " how they dropped…read morethe ball" and still went around every bush make sure you check your bill ladies and gentlemen because this place will suck you dry if you dont watch it like a hawk . Unfortunately we are contracted with them but when our time is up best believe we will take our 30 plus years somewhere else . I would not come here if you looking for good long term service. You would think if you have been a member with State Farm for so long you would get treated better , loyalty doesn't work here obviously:

Saw marketing for Freddie Noble so I decided to call as I'd love to support a black owned franchise…read more/ business. Unfortunately I got a rude representative named Rene who's fast talking , wouldn't let me speak and over talked my entire conversation. She spoke as if I was 2yrs old and honestly swayed my future business away.

Online and in the location, the service is rather slow. I had to leave or be late for work. The…read morecommunication is sparse and limited. Didn't know what was needed for payday loan or if I was to receive the funds.

Needed a go-to! I've been here before and they help out so much. Yessica helped me this time and…read moreunderstood tat I was on a time crunch. Got me in, approved, and out. Loans are a very last resort, and they don't make it stressful.

For years they have been my one stop shop for tax and insurance needs, the owners and staff alike…read moreare knowledgeable. Every person I've sent to them is still a customer to this day! They are transparent with your taxes and help you with any concerns.

Absolutely love working with 1stop insurance & Tax solutions. They are absolutely knowledgeable and…read morereally thankful for always answering our questions. Totally recommend them

I had a great experience today at La Insurance with Angie Sturdy. She and I immediately had great…read moreconversation and I felt right at home. She answered so many questions and I felt heard and taken care of. Thank you, Angie! You're the best!

The entire experience from day one has been an absolute nightmare. They misspelled my name when…read morethey submitted my SR22, so after waiting almost a month, they finally caught their mistake and they had to resubmit everything and start over from the very beginning. They even made me pay for the resubmission, even though it was their fault for misspelling my name. After waiting ANOTHER 21 DAYS, I find out that I didn't even need the SR22 in the first place. They had me pay for and submitted the WRONG form!! They have no idea what they are doing. The lady working there was new and kept having to call someone to get any answers. At the end of it all, they told me that there was nothing they could do and to basically go screw myself. So almost two months and $342.00 for absolutely NOTHING. Avoid this place like the plague!!!

Very Professional staff, They do Corporate Business and Personal accounting and taxes.read more

I have been coming there for years and received good service but now they're over priced. I asked…read morewhy is it so much? The answer given was" you paid x.xx and it only $5.00 more. Not a good answer in my book. This year I only have one W-2 and not itemising. Just an easy tax return not like in the past where I had more than one W-2 and sometimes a 1099. Not this year, just one simple W-2. It's over priced when you can get the same good service for less., especially when they give stupid answers and talk to you like your an idiot. What made the matter worse is while taking to you giving you BS answers, turns and answers her Mobile phone and doesn't say "excuse me" or anything. Then tell you you "here's your copy of your tax return. No Thank You for your business or anything. Apparently loyalty means nothing to them. So stay away from this business @ all cost. Yes, boycott them!!!!!

I cannot say enough about the service I received from Mr. Clay & Ms. Jennifer. 2 of the nicest…read morepeople I have encountered in a long time. I am big on customer service! From the time I contacted 1st Franklin Financial, until the time I received my check, I felt a sense of welcoming and gratitude. Mr. Clay treated me with respect and professionalism; while also making me feel that sense of approachability. I felt comfortable....and not judged. While my situation for getting a loan was unique, Mr. Clay & Ms. Jennifer was very compassionate and understanding. I will definately send any and everyone I know that has a financial need to 1st Franklin Financial. Thank you Mr. Clay & Ms. Jennifer! I truly appreciate you!

I'm very satisfied with their professionalism And si helpful with my questions they work out with…read moredifferent options at you convenience.