Jocelyn was VERY helpful! She made the process so smooth and was very patient with me. Thank you!read more

Thanks Jazmine for excellent service once again . I've been coming to this location for…read moreyears....great job!!!

Not to be confused with the Southwets National Bank, which is responsible for most of the rain in…read morethe southern states. Another good regional branch location of a good bank which is located in the Chinatown portion of Houston. THey have ATM Services which I've used on a couple of occasions and I don't really have any bad experiences here, although they do charge the usual fees, which is why I only give three stars,but almost every Bank does these days.

WORST customer service experience ever with this bank. I called to ask interest rates because they…read moredon't disclose it on the website. The 1st person transfer me without letting me know and the 2nd person hang up on me not even let me finish my question! Terrible customer service highly do not recommend!

Prominently located in the heart of Bellaire Chinatown, this Chase branch is the only one that I've…read morefound that also incorporates the Chinese name ("大通銀行") and has a number of employees that are multi-lingual in several languages. (#1) Unlike the many modern, small'ish branches throughout the city, this location actually feels and looks like a real bank. It's semi-old school looking brick building that is clean on the inside with a good amount of tellers working on any given day and bankers that handle in-person appointments. Parking is never an issue. If anything, the lot is a little too empty at times. Like any office building, it's also incredibly stuffy which is why I find myself at their drive-thru ATM often. The immediate knock is that on occasion, one of their ATMs is out of service. Thankfully the line has never been too long and they have several inside. Location is clutch. It's on the same side as Dun Huang Plaza (#2) and is an easy option for folks looking to get some cash before heading in. ___________ (#1) For a hot second, I thought I was back in NYC. (#2) https://www.yelp.com/biz/O5OM8SoAa5VHElnmelVYdQ

I didn't capture his name. A man in the front receptionist is very disrespectful. He wasn't even…read morepaying attention to what I was telling him. Took out his phone and was using it while I was talking to him.

Cyndi was great help and very thorough with the information given to me to help with a loanread more

Please stop using payday loans. There are new payday services where you can use your actual pay…read morecheck to get advances for 5 dollars a transaction. I had a 500.00 loan. Refianced it and that 500.00 turned into. 686.00. Made a 422.00 payment. Then went to payoff the balance. It was even more to pay it off 696.00. This is supposed to be an "installment" loan were so much go to principle and so much to interest. The whole 422.00 went to interest and nothing goes to principle until the interest is paid. This is totally unethical and unjust and predatory. Who uses these places those who dont have access to traditional loan services Usually those who live paycheck to paycheck. But thanks be to God, He has blessed our financial situation where we have paid off all of these accounts. But this was the worst. We did have much better rates with other services but Speedy Cash is a loop of financial enslavement if you do not have the means to pay off in full. Please do not use Speedy Cash and stay away from all payday loans where you are paying back interest only.

I don't have BofA account. I was here to cash a check. They have extreme CoVid pandemic…read morerestriction. Everyone has to stand on the stupid red square. They are about 5 to 8 feet apart. Strange thing is... mask was required but not enforced. These are just my initial observations. Think outside of pandemic protocols. I was here before 12 noon. I walked to line up behind someone. Then, a man tapped my shoulder to say the line is over there. I thought he was an employee to tell me to ask someone at the counter. There were several employees at the booth looking counter, chit chatting. Ok. I have to wait for a bank teller to cash the check. So I was directed to the last marker. That was my second observation of their disorganization. I wonder why there was only one bank teller during lunch rush hour. Which bank does this to customers? When I get to talk to that lonely teller, it was already time to go back to work. I was shocked to hear there was a $8 fee to cash a check if I'm not a BofA customer. Ok. I asked teller to tell me if this checking account has find to cover the amount. It didn't take him any time to tell me "oh yeah. They got money" with a surprisingly happy grin. That gave a clue the person wrote the check is extremely rich, like they shower with gold coins. What a joke. I waste 40 minutes of my life to decide never bank at this place or even set foot inside again.

This Is sad I've been in banking 8 years and I've never been in line so long in my life!! Only 1…read moreteller almost 17 people in lIne including myself! Teller is working so slow no sense of urgency to do her job accurately while getting the line down! Bank Of America has to do better! I

Not to be confused with Eats West Bank, which is my tummy, because it pretty much eats everything…read morein the western world. Not a great Bank, but helpful if you need to withdraw a little bit of money in a pinch in Chinatown. Service is not so friendly like others have said, but I haven't had a big problem with them maintaining their opening hours, and we've been here a couple of times now. So although I wouldn't start up an account with them, I don't have any personal awful experiences at all.

I went into the bank today, we had a transaction and I had to use the restroom. They said they do…read morenot have restrooms for customers. The only restrooms are for staffs. Very inconsiderate. I will file a public complaint against them, what type of banking institution has no restrooms for their customers. I would want to know if they allow Asians use the restroom and they just don't allow black people. I'm curious.

Hi there , my name is Addam. Store # 312, located at 10890 Beechnut, Houston, Texas 77072, is "…read moreAMAZING " ! I have visited that location for years when thing's are tight, and I find myself in a bind. Ingrid, Dianna and Brayn (Bryan) are " SUPER FANTABULOUS " ! They are always fast, professional, friendly and helpful! Bryan has given me tips about spark plug's, and Ingrid has given me tips on floral arrangements Diana is always super helpful with detours! I will "DEFINITELY", remain a continuing returning customer and as as they stay on board, you have a great store and a phenomenal team, keep up the great work guy's, see ya soon !!!