They were perfect, everything was great and loved the online banking platform. It was very easy to…read moreuse and very intuitive. You could arrange the accounts in order and name them. You could also easily transfer money from one account to another: Choose From then Choose To, it was that simple. Then recently they destroyed the online banking website. All the accounts got out of order and they took away the function to put them back they way you needed it. They only way to fix the issue was to swap the names of two of my accounts, swap my direct deposit accounts, swap my mortgage draft accounts, swap everything between these two accounts, I'm still in the process of swapping everything. Because of this mess, I now also require to have debit cards for the account that I use to use to be for my mortgage that I now have to use for my daily spending. They promised me they would send it FedEx and that I would have it today. Today is over and it did not come so I called them. They just told me they sent it regular mail and should have it in 5-10 more days. So I have no access to my funds until another week. On top of all this mess they caused. Trying to transfer money on the new online banking is also a total mess, if you can even figure it out. It took me about 10 minutes to figure it out then I ended up doing it backwards. Before the change you simply had a transfer button, choose the from account then the to account and hit the submit button and you're done. Now you have to find Move Money then choose either start transaction of manage accounts, try them both one of them should work, then choose the account the money is going to, not the one it is coming from and so on, which is so backwards. I had Discover bank and Wells Fargo before moving everything here, now I am in desperate need to find a bank with a good online banking platform. I absolutely HATE this place now...

My boss, who did a brief hitch in the Air Force, called me and told me he walked into the Meyerland…read morelocation and walked out with a $50,000 unsecured, personal loan, no tax returns or anything to provide. I walked into their Sugar Land location and applied for a $14,500 unsecured, personal loan on the same day. I was told my loan was pending consideration. I should have an answer in 2 to 24 hours. I had to wait 6 hours for an answer. The answer was, "We need a pay stub and bank statements." Like my boss, I'm self-employed. Neither of us get "pay stubs." I spent the evening sending Navy FCU bank statements from two accounts and 2 years of tax returns. Had to wait till the next morning for an answer. On a range of 7.43% to 18% APR for personal loans, these clowns offer me the loan at 18%. I did 12 years in the Navy and my dad (Nam Vet) and sister were retired Air Force. My credit score is 790, I have little debt, I have $1,035/month mortgage for home that only half the value is financed, always got the best rate when buying a car, and that's the way they want to treat a vet? TERRIBLE! I called Navy Federal Credit Union back to discuss my issue, like the business mgr. who responded below, told me to. The Associate who fielded my call said there were no notes about this on my account, didn't understand why he/she didn't leave his/her name and said she didn't know why he/she even prompted me to call. Big surprise.

Lucy, Ann, and Hanh made my refinance experience seamless. Ann checked in regularly with me until…read morethe interest rate dropped within my targeted range. Loan Factory also has automated notifications that conveniently emailed/texted me daily interest rates. Once I reached my ideal interest rate, Lucy helped me with the refinance process. She was very professional and responsive. I highly recommend Loan Factory for great rates and personable customer service. Lucy patiently explained all the different fees to me and worked with my requirements. My impression of Loan Factory is that their employees go above and beyond as they helped me find the best rate possible.

This is literally the only manufacturing place in the whole area. In other words, it's the Lone…read moreFactory. Get it. Located in Vietnamesetown is this loan shop which is pretty helpful especially in times when people are not having a lot of money. It's west of Belt 8 and Chinatown, in the Alief district. The problem with lonas though is then you have to pay it back and the rates aren't always great. Still it's a little local business and some people will definitely be glad it's here.

Would not provide a loan payoff amount to allow me to close on a re-finance. They cost me many…read morethousands of dollars begging them to give me a loan payoff amount. They are impossible to communicate with. There is no way to get a real human on the phone or by email. Truly an evil company.

John provided absolutely first-rate service to my wife and I, assisting us in our first home…read morepurchase and navigating all of the unknown that comes with it - with complete transparency, honesty and top-tier knowledge of the industry. I cannot recommend John highly enough. He is well-humored and made the whole experience not only quick and easy, but also very informative. I enjoyed every interaction that I had with him and his team. Edna was easy to reach and prompt in delivery of everything too. I have since recommended John to a colleague - who has used him and had the exact same experience. My advice to anyone about to need assistance on a Mortgage - Don't use a big, impersonal bank for your mortgage - where you could get passed around departments. Work with John, a local guy who knows everyone, everything and how the market in Houston/Texas is. He will do right by you and get you the best possible rate and close in time. Thank you John, two very happy customers here - will be using you again in the future.

Bailey was excellent from beginning to end. She was supportive and attentive, exactly what you…read moreneed when you're closing on a home. Also, she was very thorough in explaining the process and answering any questions, she has the patience of a saint. I can't say enough nice things about the way she conducts business and puts her personal touch on it. I appreciate everything she did for me, she had to talk me off the ledge a few times. It would be a mistake to choose another lender over her.

From the owner: Nations Reliable Lending, LLC (NRL) offers a wide variety of loan programs and I am committed to…read morehelping you find the one that fits your needs. Competitively Priced Loan Programs: Various niche loan programs Purchase, Rate and Term Refinance, and Cash-out Refinance Programs Fannie Mae Conventional, High-balance and Adjustable-Rate Mortgages (ARMs) Jumbo, Portfolio & Investor Products FHA / VA / USDA With the assistance of NRL's experienced processing, underwriting, and closing departments, I can guide you through your loan application from start to finish. Your success is my success and helping you achieve it is my personal goal.

I'm not one to give review or ratings, but in this case I have to share my view!!! Deddrick Wilmer…read moreand Gumbeaux Lending Group gave my family and I the MOST AMAZING experience in home buying!! From start to finish they were there to make our home buying experience painless!! My husband and I were on the verge of giving up until we met Mr. Wilmer!! He's so knowledgeable, professional and overall HONEST!! I recommend anyone, no matter where you are in the home buying process to STOP and contact Gumbeaux Lending group! I'm literally typing this in tears because my family and I never would've imagined living in our beauty home because of what we experienced before we met Deddrick!! You guys PLEASE GIVE HIM A TRY!!! I thank you Gumbeaux Lending!!!! Always a customer!!!!!! J and A Brown

From the owner: We are Gumbeaux Lending Group, and we want to welcome you to a new way of financing your home. We…read moreare experts in the mortgage lending industry with over 23 years of lending experience on our team.

Execellent customer service. He helped me a lot on buying my first home. Highly recommended for…read moreanyone who wants to buy thier first home.

From the owner: - As a mortgage lender, Absolute Mortgage & Lending controls the entire loan process from the…read moreinitial loan application all the way through the delivery of the loan into the secondary market. We are able to ensure an accurate and faster closing process because each step occurs in-house - processing, underwriting, closing, funding, shipping and secondary marketing. - Mortgage professionals that are fluent in Vietnamese. - Specializes in working with self-employed, contracting, or W2 clients. - Special programs for veterans, doctors, and teachers.

Foreclosure mill, not a lender. If they bought your loan from Chase you are losing your home so do…read moreit strategically. You can hire a bulldog plaintiff's attorney and sue them for deceptive trade practices and for violating consumer law. Otherwise, you're screwed. Don't believe anything they, or their law firm, tell you. Get EVERYTHING in writing. What they're doing is legal, but it's wrong. Fight these parasites.

Selene does not modify loans. I completed three trial payments in November 2025 and it is March…read more2026 and loan still not modified. Sent 4 emails, 2 letters and several calls and there are no answers If you do get a response to an email it takes sending the email again and 30 days. That's outrageous