I've used this company for YEARS whenever I'm in a pinch or life starts life-ing too hard. Over the…read moreyears the ladies in the office have been consistently quite pleasant, understanding, informative, and very helpful. They understand this happen and they not only work with you, but for you, and all while not making you feel bad or down about it. No matter how I may set my personal financial goals to hopefully not need to use their services, I feel secure and comfortable knowing when life starts life-ing Guarantee Loans and the ladies in the office are in my corner. Definitely a lifetime client.

Great customer service, always helpful! Have been using them for years, Great hours, they also give…read morea reminder when the payment is due.

I would not nor recommend anyone to do business with B & F Finance!!! Their actions clearly shows…read morethey are only concerned about making money! No respect for customers and will tell you complain all you like " Mangement is not going to do anything to them" thus far that's true Mangement does appear to have a blind eye to employees disrespect and mistreatment regarding customers! Records shows several complaints over the last couple of years has been made with regards ro this exact issue however nothing has changed!!!!

Very good authentic cheese cakes Service was very good and…read morethey are very friendly workers

Absolutely wretched and pathetic customer service at the coffee bar. I waited in line for 25…read moreminutes yesterday while the barista danced around making someone's avocado toast. Just when I thought she was finished, she started making another one. I generously kept giving her 5 more minutes silently in my head until I turned around to walk out. It was only then that the smiley man with an iPad told me another barista was unloading a pallet sorry for the wait. I think the barista or he could've told me that before I hopelessly wasted my time. Send them all back to training. I honestly considered cancelling my capital one account after this experience. There are no lines at the self serve atm if you need to use that.

The staff is not knowledgable about their policies and they are rude. If you can go to a different…read moreace store.

From the owner: Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

i walked into ibc bank with an attitude. i wanted to cash the check from my mother's death benifit…read moreand i wanted cash now. everyone needed to kiss my ass because i was hurting and fuck.. everyone else needed to hurt also. i want cash now. i felt entitled i was being a bully. the bank manager was not going to have it. she stood up for her staff and spanked my big spoiled ass i stand corrected and i apologize to all the people who had to see that from me. and that unfair and false assessment of ibc bank gulfgate is an excellent place to do all of your banking needs and i pray that they allow me to stay with them because i really feel safe and among friends. danm y'all. i told the receptionist to transfer me to the department where god sits so that i ask it and the receptionist transfered me right back to her. thank you ms and i apologize. i was out of line..

Very wonderful experience with Dayanara. Very helpful and helped the process go by smoothly!read more

Today, because of my reduced hours due to the corona virus pandemic, I looked on speedy cash's…read morewebsite. The website said even tho I have a current installment loan(which is in good standing), I could also get a payday loan or title loan on top of that aswell. I called this store and the associate told me on the phone, that this was true. I specifically said I would be getting a payday loan and she said I would have to do it in store because of my prior loan being done online. I confirmed this is what I was doing mutiple times, and the associate told me yes mutiple times I could get a payday loan even tho I already had an installment loan. I drive 15min, then spend 45min in the store filling out new paperwork to find out THE ASSOCIATE LIED TO ME and it is not possible to get a payday while already having an installment loan. Wasted over an hour of my time, gas money I would not have used today, and all they could tell me was "sorry". Bad store, lieing associates. Dont go here, they dont know what they are doing.

You know I try not to bash businesses, because you just never know when you might need their…read moreservices, HOWEVER there are always exceptions to all of these rules. My family has been loyal customers to Wells Fargo for over 30+ years, my debit card can prove it! I walked in to this particular branch on Friday March 15th, to send money to my uncle in Mexico, something I have done many a times. When I was being taken care of at the teller window by Rebecca, I told her what I needed to do, and instead of saying yes let me help you with that, how much would you like to send......She asked me ARE YOU SURE YOU HAVE ENOUGH MONEY FOR THAT?!?!?!?! ARE YOU SERIOUS??!?! WHY in God's green earth would you ask ANY customer that question. I have done customer service for the better part of my life, and let me tell you that I would NEVER ask a customer that. I was personally offended and if you know me that does not happen easily, personally I don't care if you think I don't have the funds, what offended me was that she had the audacity to ask the question at all. I have plenty of funds to make this or any transaction, however if she were to ask that question to anyone else who may have actually been limited on funds, would have been even worse. This location is in a lower income area, with lots of single income families, who do live pay check to pay check, I just happen to work in the area. Customer service 101, learn the demographics of the area you are in. I highly doubt she would have appreciated to have been asked the same question, so why she bothered to let those words be uttered out of her mouth at all is just baffling. To make matters worse, the service manager called me to try and find out what had happened while I was in the branch. She was amicable, and insisted I give their branch a chance to rectify their wrong doings. I then decided that since I was a pay roll day, I would give them a chance since the service manager was as nice as she was. I walked in stood in line for a teller, prayed I didn't get Rebecca again, thankfully I didn't or not so thankfully, I ended up with KeKe. See this day gets worse, and if someone was telling me this, I would think they were lying, or making jokes. I went to cash my payroll check, but Wells Fargo was experiencing technical issues, and could not just cash my check nor deposit it. While I was at the teller window, I asked to speak with the branch manager, who the service manager suggested I speak to. I got my check cashed and I asked for $400 in cash and the remainder of my check to be deposited in my account, Keke spoke to the head teller and managed to get this processed, HOWEVER she also managed to stiff me $100. So in one day this branch not only managed to offend me by asking if I was certain I had enough money, but then stole $100 from me. I say stole, because while it was my fault for not counting my cash at the teller window, because I was handling previous issues I had had that day, they now magically can't prove that I didn't get my $100. I talked to the branch manager about the issue, and she attempted to try and find a solution for what happened, and all I got was well I reached out to someone who could help. She said she would call me immediately, and if she didn't I would call her on Friday April the 5th. I did not hear from her, I did call on the 5th and left a message with Isreal, and am still waiting on her call back. I have attempted to call the branch several times, and now no one will answer the phone. Like magically no one works there. SAVE YOURSELF THE HEADACHES AND GO SOMEWHERE ELSE!!!! ANYWHERE ELSE!! GO TO CHASE ACROSS THE STREET! THEY HAVE BETTER BANK HOURS, AND THE TELLERS THERE ARE ACTUALLY COMPETENT ENOUGH TO DO THEIR JOB CORRECTLY!!!!!!!!!!!!!!!

This is why this place has such a bad review, service is way slower than most Wells Fargo Bank…read more Employees just taking their time and there are 2 employees keep walking around and the line is 20 people waiting.

This place is awesome.The service and the food is phenomenal.I hope you try this place out soon so…read moreyou can get a better idea of what I mean

Worst place ever the manager is horrible. I was in line and I could hear her yelling at one of her…read moreemployees. When the young lady was coming out of her office she was so embarrassed, she came out crying. The door should of been shut so other could not hear their conversation. I'm a manager and I would never do that to anyone. "Praise in public correct in private"

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.