I only have good things to say about Best Way To Move. From my first call to pick up to drop-off of…read moremy items, I received excellent service at great price. The team from the company were polite, helpful, prompt and efficient. Michael A.

I saw the reviews left here and also received many positive reviews from family members that had…read moreused this company previously. I therefore felt no hesitation in using these movers. That was a mistake. The movers showed up on time but it was quickly clear that their punctual arrival was going to be the highlight of the day. One of the movers was perfectly fine but the mover who made this into a shitshow was beyond incompetent. Here are just some of the obnoxious things he did. - Repeatedly asked me if I spoke Hebrew (I do and was not offended by the question but to hear it 6 or 7 times was a bit much) - Repeatedly asked my girlfriend if she was Moroccan (she is not) - Tried to prop open doors with a quarter on multiple occasions (this did not work on any of the occasions) - Dropped a box on his foot because of his carelessness - Insisted on showing me the Donald Duck impersonator he hired for his daughter's birthday (I have no idea why) In addition, the move was incredibly slow. I spoke to the owner of the company - Serge - at the end of the move and he told me it was because one of the two buildings from which we moved had very long hallways and two elevators. I agree that this made things more difficult but the move could still have easily been completed more quickly had we had two competent movers who spent a few minutes planning things out and showed just a little bit of urgency during the move. Finally, they did not have basic proper equipment including something to hold open door (they spent 5 minutes at each building breaking up pieces of cardboard) and enough shrink wrap to cover two mattresses. I'm sure that, based on what I heard about them previously, this company is perfectly competent on a good day but our move was not that day and I wouldn't risk your move either. RESPONSE TO JOSEPH While I appreciate that Joseph took the time to respond to my review, the response completely misses the point. It is true that nothing was damaged and that movers need to pace themselves. It is certainly not true that no expense was incurred. Despite the challenges associated with the elevator and hallway in one of the buildings, there is no question that this move could have been completed in 6 or 7 hours. I've moved apartments many times. I know how fast good movers can typically get stuff out of and into an apartment. These guys were moving at a glacial pace by comparison, leading to an inflated bill. Joseph mentions that Serge (the guy managing the move) rounded the number of hours down from 9.5 to 9. This is true but in no way did it bring the bill to anything remotely reflective of the number of hours that should have been worked. UPDATE Without any prompting on my part, Serge reached out to me on June 11 over text and offered a $200 refund. I appreciate the gesture and think that it speaks well of the company that they made the offer without any prior commitment on my part to update this review. As such, I've changed it from two to three stars.

The drivers were very polite to the agents I had appointed at both ends of the trip. I moved from…read moreOntario Canada to Florida USA. Not one item was broken . I could track my cargo online. Anytime I called, everyone who responded was courteous and helpful. And, the cost was reasonable when compared to other cross-border shipping companies.

DO NOT use this moving company!!! We have moved several times over the years and this was the WORST…read moreexperience of our lives! The price turned out to be double the quote they gave us and then when they were too incompetent to figure out how to get our stuff over the border to our destination (despite the fact they had all they appropriate paper work from our lawyer), they wanted to charge us very expensive fees for storage. It has been 2 months and we still don't have our stuff! We are now trying to get it back from them so that a real moving company can move it for us....of course they still want to charge us a fortune for "storing our stuff for us"! SERIOUSLY???

I wish there were more stars to give! The team from movemeRuggies were beyond amazing. From the…read moremoment I called for a quote until the truck pulled away I could not imagine a better moving experience. The moving team were polite, professional and took great care with everything. They were friendly and even had my teens laughing through out the day. Moving is such a stressful experience and movemeRuggies made the day enjoyable. I have recommended them to everyone I hear that is moving and will use them again. I can't thank them enough for making our move such a positive and memorable experience.

Amazing experience! Very professional and efficient movers that I would recommend to anyone moving…read moreregardless of the size of the job.

These guys did a really hard job for us--moving a huge sectional from the garage into our basement…read morethrough our very tight/narrow entryway. They did it very quickly. Knocking off a star because they did leave a lot of damage to the trim of multiple doorways. They warned us they would be a knick but I didn't realize the extent of the damage that would be done so I wish there had been a little more communication. The damage repairs ended up costing us hundreds of dollars, so I wish had been presented options, rather than them pushing to get the job done. I also didn't appreciate them stepping on our rug with their shoes and smoking on our front lawn (and leaving the trash from it there too).

Franko and team were such a wonderful crew to do business with. Extremely professional but also…read morevery friendly. Franko worked with me patiently to give me a very reasonable quote on a time sensitive moving I had and they delivered perfectly with extreme care and diligence. I would absolutely go back to them for any movings in the future and would highly recommend them to anyone looking for moving services.

I was very pleased with the move. Tim is very professional from the initial phone call to the move…read moreitself. Very hardworking. Everything was done in a proficient timely manner. Would highly recommend. Diana

Tim helped me with a small move I needed, 1 trailer-full, 1 hour load, 20 min drive, 40 min unload,…read moregot it all done in 2 hours. No complaints, he wrapped the furniture in blankets he brought and it all made it to destination just fine. Was cool to book him on a short notice too. Anyway, got it done, no problems.